Big Bus Tours is the world’s largest operator of open-top sightseeing tours, fueling the spirit of adventure in 23 world-famous cities across four continents. Beginning its journey 28 years’ ago, with a fleet of only three buses, Big Bus Tours has swiftly expanded to a global fleet of over 400 hundred open-top buses, turning 5 million tourists into explorers, every year. Big Bus Tours operates in London, Dubai, Hong Kong, New York, Las Vegas, Chicago, Abu Dhabi, Budapest, Istanbul, Miami, Muscat, Rome, Paris, Philadelphia, San Francisco, Darwin, Sydney, Vienna, Washington DC, Dublin, Singapore, Los Angeles and Berlin with a sightseeing concept designed to provide a flexible approach to city discovery. Each open-top bus tour provides a hop-on, hop-off facility at a variety of interesting locations, with complimentary additions to enhance the visitor sightseeing experience. In February 2015, private equity firm Exponent purchased Big Bus Tours, with a shared vision to make Big Bus Tours the number 1 thing to do in each world-famous city. In 2016, Merlin Entertainments PLC became a shareholder, offering a natural synergy with Big Bus Tours and Merlin attractions and experiences around the world. With entertaining guides and commentary and knowledge of the latest events in each city, the Big Bus City Crew leaves every passenger with a story to tell.

Overall Purpose

The main responsibilities of the Office Manager are to maintain the office's operations by receiving and distributing communications; this position requires proficiency in the full range of general offices services and functions as well as knowledge of the service we provide.

Key Areas of Accountability and Responsibility

• Maintain supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; stocking items; and delivery of supplies to work stations. 
• Manage outgoing/incoming mail/couriers to include the preparation of shipments, tracking 
• Serve customers and departments by answering phone calls and email inquiries
• Maintain basic IT equipment by completing preventive maintenance, troubleshooting failures, organizing repairs, monitoring equipment operation. 
• Forward information appropriately by receiving and distributing communications
• Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. 
• Maintain operational data in Excel.
• Creates documents in Word or uses predefined templates and form letters.
• Assist with the preparation of letters, presentations and various projects. 
• Organizes the scheduling and set-up of meeting rooms.
• Order and set up laptops for all new hires, assist with IT support calls.
• Assist all departments in various tasks as needed. 
• Issue Employment application to all walk in candidates.
• Organize team social events to include scheduling and set-up of venue space, vendors, materials etc..

Knowledge/Skills

• Knowledge of and ability to use various Microsoft Office software applications including, Word, Excel, PowerPoint, Outlook and file management. 
• Ability to Multitask with a high attention to detail.
• A team player who is personable.
• Problem solving, ’can do attitude’.
• Ability to work independently.
• Ability to take on new tasks/projects.
• High level of organizational and documentation skills.
• Ability to speak and type clearly through verbal and written communication. 
• Dependability, integrity & trust 

Experience/Qualifications 

• Must have at least one year of relevant experience managing and working in an office environment. 
• Authorized to work in the United States

Working Requirements

• Part time, three days per week