Company Description

Big Bus Tours is the world’s largest operator of open-top sightseeing tours, fueling the spirit of adventure in 23 world-famous cities across four continents. Beginning its journey 28 years’ ago, with a fleet of only three buses, Big Bus Tours has swiftly expanded to a global fleet of over 400 hundred open-top buses, turning 5 million tourists into explorers, every year. Big Bus Tours operates in London, Dubai, Hong Kong, New York, Las Vegas, Chicago, Abu Dhabi, Budapest, Istanbul, Miami, Muscat, Rome, Paris, Philadelphia, San Francisco, Darwin, Sydney, Vienna, Washington DC, Dublin, Singapore, Los Angeles and Berlin with a sightseeing concept designed to provide a flexible approach to city discovery. Each open-top bus tour provides a hop-on, hop-off facility at a variety of interesting locations, with complimentary additions to enhance the visitor sightseeing experience. In February 2015, private equity firm Exponent purchased Big Bus Tours, with a shared vision to make Big Bus Tours the number 1 thing to do in each world-famous city. In 2016, Merlin Entertainments PLC became a shareholder, offering a natural synergy with Big Bus Tours and Merlin attractions and experiences around the world. With entertaining guides and commentary and knowledge of the latest events in each city, the Big Bus City Crew leaves every passenger with a story to tell.

Position

Big Bus Tours is looking for passionate and talented individuals to join our amazing team! Ideal candidates are dedicated to their craft and have the ability to maintain the Big Bus fleet through preventative maintenance and repairs as needed. We are looking for a Level 1 Diesiel Mechanic to be responsible for the maintenance of the service operations by inspecting and maintaining the vehicles. We want someone who is...

Warmly Welcoming:

• Have a genuine and receptive approach to team work.
• Engage with the engineering team in a welcoming and respectful manner.
• Complete interactions with other departments and management with the highest level of patience and self-assurance.

Memorable Storytellers:

• For many of our customers, this is their first time exploring the city on a double decker tour bus. The appearance, condition and performance of our fleet contribute to the overall guest experience and that begins with you!
• We turn tourists into explorers. First impressions are important so we expect our fleet to stand out above the competition.

Always Entertaining:

• We are always entertaining, delivering information with flair. A natural communicator with a positive attitude is a must. We want people who engage with their co-workers and team members in an effectual way.

Dedicated:

• We are a BIG operation and in order to be successful we need professionals who will be dedicated to this role, how? Be here on time, in uniform.
• Learn the key motivation and initiatives of Big Bus in order to achieve goals daily.
• Driven professionals who are dedicated towards maintaining the safety, serviceability and mandated regulations of the fleet.
• Work as a team with the other mechanics to create a safe and cohesive environment where the maintenance of the fleet is your top priority and handled with the highest level of integrity and trust.
• Lead by example, and provide support to team members and management by attending to vehicle breakdowns and service calls.
• Have excellent knowledge of the fleet as it pertains to OSHA and DOT regulations.

Never Satisfied:

• We want Mechanics who are achievement driven and never satisfied: who are constantly looking for ways to improve their craft, knowledge and skills as a heavy diesel mechanic.
• We want proactive, self-starters who are naturally driven to outperform themselves, the competition and maybe even their colleagues.
• We want problem solvers who can anticipate issues and mitigate safety risks.

Key Areas of Accountability and Responsibility:

• Report on time to the depot as scheduled in required uniform.
• Conduct periodic maintenance inspections of the company fleet vehicles.
• Perform routine repairs of the vehicles and day to day maintenance as required.
• Attend to vehicle breakdowns and service calls in line with the needs of the business.
• Maintain a safe working environment for yourself and others.
• Follow and comply with all OSHA mandated regulations.
• Preventative maintenance to support compliance with California/ D.O.T regulations.
• Keeps equipment available for use by inspecting and testing vehicles; completing preventive maintenance such as, engine tune-ups, oil changes, tire rotation and changes, wheel balancing, replacing filters.
• Maintains vehicle functional condition by listening to operator complaints; conducting inspections; repairing engine failures; repairing mechanical and electrical systems malfunctions; replacing parts and components; repairing body damage.
• Verifies vehicle serviceability by conducting test drives; adjusting controls and systems.
• Complies with state vehicle requirements by testing engine, safety, and combustion control standards.
• Can perform general maintenance on cab and chassis
• Ability to conduct fuel and electrical diagnostics
• Maintains vehicle records by accurately recording service and repairs.
• Keeps shop equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Manages costs by utilizing product warranty and evaluate purchase options for service and parts.
• Keeps supplies readily available by properly inventorying stock, placing orders, and verifying receipt.
• Accurately complete written record of work performance
• Communicate with drivers regarding DVIR's (Driver Vehicle Inspection Reports)
• Performs road calls and emergency services as necessary
• Accomplishes meeting the organizations mission by completing tasks as needed that deliver effective results.
• Participate in training and staff meetings as required.
• Actively participate as a member of the Engineering team, including regular liaison with all mechanics regarding current projects.
• Carry out other task as may reasonably requested.

Requirements

Knowledge/Skills:

• Ability to read and speak English
• Technical knowledge of major vehicle systems and diesel equipment
• Experience in heavy automotive electrical
• Confident in reading electrical schematics
• Understanding electrical circuits
• Knowledge of air and Hydraulic brakes, trouble shooting and repairs
• Knowledge of suspensions & steering, trouble shooting and repairs
• Knowledge of drive train, rear end, transmissions automatic troubleshooting and clutch change
• Computer skills for basic data entry into database
• Ability to use computer to diagnose vehicle systems
• Understanding and ability to use hand tools
• Excellent communication and people skills
• Ability to trouble-shoot and problem solve with a high level of patience
• Strong analytical, electronic and mathematic skills
• Ability to “think on your feet”
• Genuine approach to teamwork

Qualifications:

• High School Diploma or GED Equivalent
• At least 2 years experience as a heavy diesel mechanic/technician preferably with experience working on buses
• Trade school, ASE, mechanical course or equivalent highly a plus
• Technical knowledge of major vehicle systems and diesel equipment is required
• Must have D.O.T inspection experience
• Must possess a valid driver's license, CDL preferred
• Flexible schedule (including weekends)
• Tools

Other information

Working Conditions:

Environmental Considerations

• Employee will be exposed during a shift to constant or intermittent sounds at a level sufficient to cause hearing loss or fatigue.
• Employee will be subject to high and low temperatures that result in significant body discomfort.
• Employee will be exposed to dusts, fumes, vapors, or mists that could affect the occupational health of the employee.

Physical Considerations:

• Employee will often be exposed to whole body vibrations.
• Employee will be exposed to working inside various types of vehicles and equipment while repairing them.
• Employee will sometimes be exposed to hazardous equipment, situations, and conditions.
• Employee must work in a variety of lighting conditions, from dim to bright.
• Job requires employee to sometimes stand for long periods or lie in awkward positions to repair equipment. Occasionally must climb to high places to reach parts of equipment.
• Job requires lifting, carrying or pushing/pulling up to 80 lbs.

Benefits

• Competitive wages based on experience
• Paid vacation and sick pay
• Medical/Dental/Vision Benefits for you and your family
• Big Bus Discounts