At the heart and soul of London since 1895 West Ham United is a dynamic, fan-focused football Club constantly moving forward but always with an eye on the past.

Our home at the London Stadium has a capacity of 62,500 making it one of the biggest club Stadia in the country however our tickets are the lowest priced for London based clubs in the Premier League, echoing objectives to create Affordable Family Football.

In 2018, our Women's team gained a professional status for the very first time, jumping 2 divisions and competed in the Women's Super League (WSL), the premier division of women's football in England. After finishing a respectable 7th, the team enjoyed particular success in the FA Cup reaching the final of the competition, eventually being beaten by 2017 winners Manchester City.

In April 2019, we opened our brand-new Academy facility based at Chadwell Heath which will help to bring through some of the very best talents in the area, the recent emergence of First Team Players Declan Rice and Ben Johnson are a testament to the work already being done at the Academy.

On the business side, we are continuing to create a Stadium our supporters can call home, with the renaming of the Billy Bonds Stand and Claret and Blue pitch surrounding amongst the latest developments. Additionally, the Club has achieved the Disability Confident Leader status.

The Club employees a constantly growing workforce of approximately 300 core staff and 500 Foundation and events staff, and is a truly unique place to work. We welcome talented individuals who will thrive in our ambitious organisation.

In October 2023, West Ham United was awarded the Advanced level of the Premier League Equality, Diversity and Inclusion Standard, recognising the Club’s ongoing dedication and commitment to equality, diversity and inclusion (EDI). It is the second time West Ham United has received the award,which is the top accolade that can be achieved by Premier League clubs, having first been presented with the Advanced level in 2020.

People Advisor

Contract: Fixed-term - Initial 6 months

Hours: Full-time (Hybrid - 3 days on site required)

Location: London Stadium, Queen Elizabeth Olympic Park, Stratford

(occasional travel to Chadwell Heath, Rush Green and Beckton sites)

WHUFC is looking for an HR People Advisor on an initial 6 month fixed term contract. We are ideally looking for someone to join our growing People teas as soon as possible.. The People Advisor will provide operational and employee relations support across all areas of the Club and Charitable Foundation. We are a small but mighty People team with ambitious plans for the future. At this stage in our evolution, this role does include extensive HR administration tasks but also carries a broad and varied scope, with opportunity to evolve. You can be assured that no two days will be the same.

Main Roles & Responsibilities

• Act as first point of contact for all HR/People Team across all forms of communication, resolving where possible and/or progressing as appropriate
• Monitor probationary periods across the Club, at mid and end points, sending pass letters and escalating any risks or extensions within the HR team
• Monitor end dates of fixed term contracts and process accordingly, escalating within the HR function with related issues
• Respond to all employment and tenancy reference requests for present and previous employees
• Administration of new starters - offer letters, contracts, securing references and supporting the onboarding process
• Acting in accordance with Safer recruitment principles
• Fist line advice to Line Managers on issues related to conduct, grievance and performance management
• Advise and support Managers and colleagues with the Maternity / Paternity / Adoption processes
• Managing the employee lifecycle from hiring through to exit including all associated administration
• Updating and maintaining the HR Cezanne system
• Consulting on issues related to performance issues or complaints
• Advisory and notetaking support across capability investigations, including grievance and disciplinary
• Assist with recruitment campaigns when required

Qualifications, Knowledge & Experience

Proven experience working as part of an HR team

Passion for working with People and a collaborative approach

Highly levels of integrity and confidentiality

Proven knowledge of UK employment law, HR policies and procedures

Experience in interpreting, advising and implementing people policies and processes

Ability to use a HR information system and competent in data processing

Comfortable with managing HR systems (experience with Cezanne desirable)

Highly organised with the ability to prioritise and manage time effectively

Strong interpersonal skills and relationship building qualities with all levels of people

Proficient in Microsoft Word, Excel, Outlook, PowerPoint etc

Experience of working to deadlines, in a high pressure environment

An ability to adapt quickly, be flexible in the face of change and be solution orientated

Excellent communication skills both verbal and written

Takes pride in attention to detail

CIPD qualified – level 3 or 5 (or equivalent experience)

EDI Statement

Our club's history is rooted in a solid commitment to equity, diversity, and inclusion, and we openly strive to be leaders in promoting EDI values. West Ham United is tactical in its approach to addressing inequity and prioritising the undertaking of meaningful and lasting change for all.

We prioritise removing barriers to attracting and engaging the best talent from all communities. We are proactive in creating equal access to opportunities and benefits for everyone and a discrimination-free environment where everyone experiences being treated with dignity and respect regardless of their background, circumstances, or protected characteristics.

Safeguarding

At our Club and Foundation, we advocate a proactive approach to ensure every child and adult has the right to experience safety and be treated with care, respect, and dignity. Therefore, we prioritise protection from harm and promote safeguarding good practice and compliance as an integral part of all our operations and engagement. This includes conducting robust, safer recruitment checks to identify any potential risks associated with individuals who may pose a threat to children or adults who are at risk of harm.

Staff must follow the Club’s Safeguarding reporting procedures to report without delay allegations of abuse, poor practice, or anything else that is or may impact the welfare of a child, young person, or adult at risk. After contacting and taking guidance from the Safeguarding Team, staff must use the Club’s Child Protection Online Management System (CPOMS) to record the concern within 24 hours unless directed otherwise.