Placement Manager
Company Description
Who We Are
Founded in 1972, Thomas Carroll Group plc is one of the biggest employee-owned companies in Wales. We provide a breadth of professional services for businesses and individuals, including business and personal insurance broking, employee benefits, wealth management, health & safety and employment law consultancy.
Over the years we have moved closer to our clients, opening local offices in Swansea, Pembrokeshire, Hereford, Newport and London in addition to our headquarters in Caerphilly, near Cardiff.
Our people and the relationships we build with our clients are our differentiating strengths. In an industry where companies are increasingly sold or acquired by larger companies, we remain fiercely independent to ensure that we have a long-term succession plan in place for our employees and can always offer our clients the best help and advice available.
In December 2023, Thomas Carroll Group turned all 181 of our employees into co-owners of the company, made possible through the establishment of an Employee Ownership Trust (EOT). This move cemented our commitment to maintain our independence, increase employee engagement, and continuously invent and innovate to remain an industry leader.
The communities in which we operate and the environment that surrounds us are at the heart of what we do, from the formation of our ‘green team’ tasked with reducing our carbon footprint to the launch of the Thomas Carroll Charitable Trust in 2019, that was set up to support individuals, smaller charities and other community initiatives in our local areas.
Position
Summary of main responsibilities and activities:
- Assist the Account Executives, Account Directors and TCB Directors to manage placement of new business and remarketed renewals into market
- Assist with developing the team knowledge of wider products to support client growth
- Review management information and reports as necessary, ensuring that the appropriate action is taken
- Maintain knowledge of appropriate insurance markets and keep placement team and broking team advised
- Regular meetings with Account Executives, Account Directors, Account Brokers and Account Managers to create and maintain Pipeline of risks to be marketed
- Advise line manager of any current, potential or perceived problems with insurer markets or service providers
- Preparation of presentations and submissions to insurers and suppliers
- Negotiate policy terms, conditions, premium and income, including use of eTrade markets
- Review market results, analyse information gathered and undertake sufficient research, to make suitable insurer and product recommendations and demonstrate competency by explaining the extent of cover
- Production and Preparation of market response reports to Account Executives, Account Directors, Account Brokers and Account Managers
- Manage market placement in line with Head of Placement and Group Broking Director instructions
- Build good working relationships with insurers, clients and prospects
- Identify new insurer markets as required to meet placement needs
- Check all documentation for accuracy before issuing to Account Executives, Account Directors, Account Brokers and Account Managers
- Assist the Account Executives, Account Directors, Account Brokers and Account Managers on renewal negotiations or placement problems as they arise
- Maintain accurate client and prospect records
- Assist colleagues in the completion of their duties
- Direct leads to other companies within the Thomas, Carroll Group
- Undertake and participate in work related projects as requested
Requirements
Skills required:
- Insurance Knowledge: A strong understanding of commercial insurance products, policies, and underwriting processes is crucial. You should be familiar with various types of coverage, risk assessment, and insurance market trends.
- Relationship Building: Building and maintaining relationships with insurance carriers, brokers, and clients is vital in this role. Strong interpersonal and communication skills will help you negotiate terms, secure the best coverage, and maintain client satisfaction.
- Analytical Skills: You should have the ability to analyse complex insurance requirements and assess risk exposures to identify appropriate coverage options. Strong analytical skills will help you evaluate policy terms, review contracts, and make informed decisions.
- Negotiation Skills: Effective negotiation skills are essential for securing the best terms and pricing from insurance providers. You should be able to advocate for your clients' needs and negotiate favourable terms while maintaining strong relationships with carriers.
- Attention to Detail: Commercial insurance policies often involve complex terms, conditions, and exclusions. Having a keen eye for detail is important to ensure accuracy in policy documentation, endorsements, and other related paperwork.
- Time Management: As a Placement Manager, you will be handling multiple client accounts simultaneously. Strong time management skills are crucial to prioritise tasks, meet deadlines, and handle competing demands efficiently.
- Problem Solving: The insurance industry often presents unique challenges and complex scenarios. Being able to think critically and creatively to solve problems and find innovative solutions is important in this role.
- Teamwork and Collaboration: You will work closely with other departments, such as underwriting, claims, and risk management. Strong teamwork and collaboration skills will allow you to effectively communicate and coordinate with various stakeholders.
- Adaptability: The insurance industry is constantly evolving, with changing regulations, market conditions, and client needs. Being adaptable and open to change will help you navigate these dynamics and stay ahead in the industry.
- Ethical Conduct: As a Placement Manager, you will be handling sensitive client information and making decisions that impact their business. Demonstrating ethical conduct and maintaining confidentiality is essential in building trust and credibility.
- Minimum Insurance Qualifications - we would expect you to be Cert CII and working towards being Diploma qualified.
Other information
Job Type and Working Hours
- Full time
- 35 hours per week
- 9am-5pm
- Salary starting from £37,000
Thomas Carroll Group PLC
a. Pendragon House, Crescent Road, Caerphilly CF83 1XX
t. 02920 887733
Thomas Carroll are an Equal Opportunity Employer and are committed to excellence through diversity.
Information from this application may be processed for purposes permitted under the General Data Protection Regulation. Individuals have, on written request, the right of access to personal data held about them.
The organisation treats personal data collected during the recruitment process in accordance with its data protection policy. Information about how your data is used and the basis for processing your data is provided in the organisation's job applicant privacy notice.
