Health and Safety Consultant

Thomas Carroll Caerphilly United Kingdom TCMS Consultants

Company Description

Who We Are


Founded in 1972, Thomas Carroll Group plc is one of the biggest employee-owned companies in Wales. We provide a breadth of professional services for businesses and individuals, including business and personal insurance broking, employee benefits, wealth management, health & safety and employment law consultancy.


Over the years we have moved closer to our clients, opening local offices in Swansea, Pembrokeshire, Hereford, Newport and London in addition to our headquarters in Caerphilly, near Cardiff.


Our people and the relationships we build with our clients are our differentiating strengths. In an industry where companies are increasingly sold or acquired by larger companies, we remain fiercely independent to ensure that we have a long-term succession plan in place for our employees and can always offer our clients the best help and advice available.


In December 2023, Thomas Carroll Group turned all 181 of our employees into co-owners of the company, made possible through the establishment of an Employee Ownership Trust (EOT). This move cemented our commitment to maintain our independence, increase employee engagement, and continuously invent and innovate to remain an industry leader.


The communities in which we operate and the environment that surrounds us are at the heart of what we do, from the formation of our ‘green team’ tasked with reducing our carbon footprint to the launch of the Thomas Carroll Charitable Trust in 2019, that was set up to support individuals, smaller charities and other community initiatives in our local areas.

Position

Health and Safety Consultant – Operating in South, East and West Wales, based in Caerphilly Head Office or in regional offices.


Main Responsibilities


Carrying out Health and Safety Consultancy duties, across a wide variety of clients, sectors and geographical locations in South, East and West Wales. The successful applicant will:


· Deliver all aspects of our service, including written reports within agreed timescales

· Deliver all aspects of our service to the highest standards possible

· Ensure that client senior management are kept informed of progress, where appropriate

· Provide competent helpline advice and guidance to clients

· Ensure that the client service is appropriate to their needs and interests

· Keep clients up to date with changes in legislation and best practice

· Build good working relationships with clients and prospects

· Check all documentation for accuracy before issuing to clients or appropriate parties

· Liaise with external parties such as insurers; HSE; Fire Authority; Associate Consultants etc.

· Contribute to the continuous improvement of our products and services

· Contribute to the identification and development of new products and services

· Maintain accurate client records

· Share relevant health and safety information with the Group, in particular in relation to document disclosure.

· Participate in the planning and implementation of new business campaigns within the Company and the Group

· Work with the Group to maximise income generation and client retention

· Offer advice and support around claims and liability underwriting where appropriate

· Attend joint meetings/ presentations with Group employees, if appropriate.

· Ensure that all clients are aware of the full range of services we provide

· Develop organic growth and referral opportunities with existing clients

· Present at Seminars/ Conferences etc. as requested

· Assist with the renewal of clients, where appropriate

· Represent the company at external and professional functions, such as Business Clubs/ IOSH etc.

· Represent the company at corporate entertainment functions where appropriate

· Develop and maintaining intermediary connections to maximise income generation

· Advise line manager of any current, potential or perceived problems with service providers

· Assist colleagues in the completion of their duties

· Direct leads to other companies within the Thomas, Carroll Group

· Undertake and participate in work related projects as requested

· Achieve/maintain CMIOSH and OSCHR status through a structured programme of CPD

· Attend relevant training courses to improve/ maintain competency, where identified

· Attend TCMS team meetings

Requirements

Skills Required

· Excellent interpersonal and presentation skills

· Ability to influence and build long term relationships with clients and colleagues

· Ability to working with strict time control pressures involving responsibility for the company’s operational wellbeing policy

· Ability to work unsupervised and visit clients in multiple locations

· Experience of working in an advisory and/or consultancy role within the Health and Safety sector

· Chartered (or being working towards) Membership of IOSH

· A proven record of CPD and awareness to follow professional standards of ethical behaviour required by the company, the regulator and professional bodies

· Possess excellent IT and time management skills

· Trustworthy, respectful, enthusiastic and committed

· Ability to achieve commercial growth in client accounts and services provided.


Job Type & Working Hours


· Full-time

· 9am to 5pm, Monday to Friday with occasional out of hours events

· Salary range commencing at £45,000 depending on experience


If you are interested and would like to apply for the above role, please submit your CV to [email protected]

Other information

Thomas Carroll Group PLC

a. Pendragon House, Crescent Road, Caerphilly CF83 1XX

e. [email protected]

t. 02920 887733


Thomas Carroll are an Equal Opportunity Employer and are committed to excellence through diversity.


Information from this application may be processed for purposes permitted under the General Data Protection Regulation. Individuals have, on written request, the right of access to personal data held about them.


The organisation treats personal data collected during the recruitment process in accordance with its data protection policy. Information about how your data is used and the basis for processing your data is provided in the organisation's job applicant privacy notice.

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Due to the nature of the role, all criminal convictions, whether spent or otherwise must be disclosed.

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What information do we collect from you? 

We will collect and process the following data about you:

  • Information you give us. This is information about you that you give us by completing forms on our site, or by corresponding with us by telephone, email or otherwise.
  • Information we collect from your use of our site. With regards to each of your visits to our site, we will automatically collect information about your use of our site, including details of pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
  • Information we collect when you contact us by telephone. If you call us we will automatically collect the following information:
  • The telephone number used to call us.
  • A recording of all inbound and outbound telephone calls.
  • Providing us with your details online. This is information you may choose to provide us with via our website. It could include your name, address, telephone number, email address, data relating to health or criminal offences and preferences for receiving emails and marketing literature from us. Please let us know if any of this information changes, so that we can keep our records up to date.

Why do we collect this information?

We will use this information in the following ways:

Information you give us. We use this information:

  • In order to take steps necessary to assess whether we can enter into a contract with you and in order to perform our contract with you. This includes carrying out our obligations to you and providing you with our products and services.
  • For the purpose of improving our service to you, to ensure that content from our site is presented in the most effective manner for you and your device.
  • To deal with any legal queries relating to your use of our service.
  • To provide you with service communications so that you receive a full and functional service and so we can perform our obligations to you. These may be sent by email, post or we may contact you by telephone. This will include notifications about changes to our service.
  • Where you have agreed, or in circumstances where to do so will be in our mutual interests, to provide you with marketing communications about other products and services offered by the Thomas, Carroll Group of companies.
  • To inform you of any changes to our website, services or products.

Information we collect from your use of the site. We will use this information for the following purposes:

  • To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
  • To improve our site to ensure that content is presented in the most effective manner for you and your device.
  • As part of our efforts to keep our site safe and secure.
  • To measure or understand the effectiveness of advertising we serve to you and others and to deliver relevant advertising to you.

Information we collect throughout our relationship:

  • We will use this information to allow us to provide you with our products and services.

Information we receive from other sources:

  • See the “Who might we share your information with?” section below for details of how we use information in conjunction with our associated third parties.

How long do we keep hold of your information?

The document below includes our Information Retention and Deletion Schedule for the following: Thomas, Carroll (Brokers) Limited, Thomas, Carroll Brokers Swansea Limited, Thomas, Carroll Private Clients Limited, Thomas, Carroll Management Services Limited and Thomas, Carroll Independent Financial Advisers Limited. This PDF can be downloaded.

Who might we share your information with?

You agree that for the purposes set out in the “Why do we collect this information?” section, we have the right to share your personal information with:

Selected associated third parties, some of whom we appoint to provide services, including:

  • business partners, subsidiaries, suppliers and sub-contractors for the performance of any contract we enter into with you.
  • analytics and search engine providers that assist us in the improvement and optimisation of our site.
  • customer survey providers in order to receive feedback and improve our service.

Any company within the Thomas, Carroll Group of companies, including subsidiaries.

Additionally, we will disclose your personal information to the relevant third party:

  • In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
  • If we are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share personal data in order to comply with any legal obligation, or in order to enforce or apply terms of use and other agreements, or to protect the rights, property or safety of our customers, our regulator or others. (This includes exchanging information with other companies and organisations for the purpose of fraud protection and prevention of money laundering and credit risk reduction).
  • To enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Your consent to this would have been provided in advance and can be withdrawn at any time.
(If you do not accept, your request cannot be processed)

I declare that the information contained in this application is complete and correct to the best of my knowledge. I understand that any false statement or misrepresentation of the facts in this application may disqualify me from employment and may be cause for dismissal if employed.


I authorise the investigation of all statements contained in this application, together with a compete background check including a credit check, the obtaining of references, qualification verification and a Disclosure and Barring Service (DBS) check if required by Thomas Carroll.


I understand that a copy of my continuous professional development records may be required to comply with FCA regulatory requirements.

(If you do not accept, your request cannot be processed)