Senior Engagement Manager (Asset Owner Networks)

ShareAction London United Kingdom Asset Owner Initiatives

Company Description

ShareAction

We are at a pivotal moment: the climate and biodiversity crises are deepening, and inequalities are even more marked in the wake of the Covid-19 pandemic. The global investment system has an oversized impact on many of these global challenges We want to make sure that impact is positive. At ShareAction we work with investors, policymakers and individuals to unleash the positive potential of the investment system. We aim to build a world where our financial system serves our planet and its people.

Team

The Asset Owner Initiatives team aims to raise responsible investment standards through its vibrant networks of charities, universities and pension schemes.

Position

ShareAction’s work to build a world where the financial system serves our planet and its people will only be achieved if it is adopted and lived by others. Key amongst these are mission-driven investors, who have a unique role to play in shaping the responsible investment space.

The job-holder will be responsible for managing the two vibrant asset owner networks for which ShareAction provides the secretariat: the Charities Responsible Investment Network (CRIN) and Responsible Investment Network – Universities (RINU).

This role is an exciting opportunity to be at the forefront of our work with charitable and higher education asset owners. The postholder will have primary responsibility for managing and growing the two thriving communities of practice and positioning them as thought leaders in their respective sectors, as well as directly supporting our charity and university network members to take the next steps on their responsible investment strategies and put their ideas into action.

As well as overseeing the delivery of the network events, research, and advocacy activities, the postholder will also play a key role in helping to shape ShareAction’s wider emerging asset owner strategy.


What you’ll do

  • Be the main relationship manager and point of contact for network members, supporting their growth and development in responsible investment.
  • Lead on our prospecting and outreach activities, continuing to position the networks as go-to resources for responsible investment standards and support in their respective sectors, and onboard new members into the community.
  • Identify opportunities for press and media coverage and act as spokesperson for responsible investment in the charity and higher education sectors, including representing ShareAction at events and in press or broadcast.
  • Oversee the delivery of the networks’ annual Work Plan of events, research, and, advocacy activities with support from the network Research Manager, leading on delivery of individual strands where appropriate.
  • Keep abreast of relevant developments in responsible investment as well as the charity and university sectors, identifying strategic opportunities to align network activities with developments in the wider sector.
  • Work with the Head of Asset Owner Initiatives to develop a short to medium term strategy for the networks and contribute to the wider Asset Owner strategy.
  • Develop and maintain strategic relationships with other ShareAction teams and external stakeholders to champion network activities and identify opportunities for collaborations.
  • Lead on network communications and design, develop and chair vibrant all-member meetings and events.
  • As a line manager, support direct reports in their professional and personal growth, including co-developing tailored learning and development plans.

Requirements

What you’ll bring to the team

  • You have good knowledge of responsible investment and current ESG trends and discussions
  • You are able to initiate and maintain key strategic relationships and manage complex stakeholder relationships
  • You have demonstratable project management skills
  • You have experience of event or meeting management and facilitation (for example, workshops, roundtables, stakeholder engagement)
  • You may have experience of managing networks or communities or practice
  • You may have knowledge or experience of the financial management of charitable foundations/trusts and operational charities or higher education institutions
  • You are passionate about environmental and social issues

What we will do for you

Working with ShareAction will offer you the opportunity to achieve significant personal impact in one of the most respected and exciting organisations in the responsible investment space. ShareAction seeks to offer all its employees an exceptional working experience with opportunities to develop existing and new skills, applying them in ways that help change the world for the better. You will be challenged but also supported very actively to succeed within a friendly, high performing and highly motivated team.

We commit to:

  • Supporting you to be able to continue to grow your experience and put it into practice; giving you space to try new and innovative ideas and approaches;
  • Offering you both formal and informal training and opportunities to develop your professional skill set through a tailored personal development plan (co-developed with your line manager);
  • Providing a flexible working environment – including options to work from home and compressed hours;
  • Providing opportunities to attend, and play a key role in, meetings with high profile stakeholders from across the charity, higher education, and investment sectors and grow your professional network.

Other information

Contract type: Permanent

Salary: £40,000 - £44,530 per annum (dependent on experience) plus 8 per cent pension (non-contributory) and benefits including a healthcare scheme

Deadline for applications: Applications are being reviewed on a rolling basis and the vacancy may close earlier than advertised if a suitable candidate is found. Please apply when you can. Candidates will be notified of the outcome of their application within two weeks of submission

Interviews: Two stage interview process, dates TBC


ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities and so if you are not 100 percent sure that you meet all the requirements but believe you could excel in this role, we encourage you to apply and use the application questions to tell us about your experience and what you hope to bring to this role.


We have a London office and we actively encourage staff to work in ways that best suit their needs and our flexible working policy outlines many of the options available - such as part-time and term-time working, job sharing, home working and working compressed hours. Please talk to us at the interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.


ShareAction’s London office is in Aldgate East: as we emerge from the Covid-19 pandemic we will be exploring the best hybrid working culture for the organisation but expect to continue to offer remote working as far as possible, with office space available in London for those who wish to use it.

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Senior Engagement Manager (Asset Owner Networks)

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This policy tells you how Fairshare Educational Foundation trading as ShareAction (registered charity number 1117244) processes and protects your personal data. We aim to be clear when we collect your data, let you know what we will use it for and keep it secure.

When providing us with your details you accept this privacy policy and authorise ShareAction to collect, store and process your personal data in the ways mentioned in this policy and for the purposes you have given it to us. If you would like more information or have any questions, please email us at info@shareaction.org or call us on 0207 403 7800.


What Personal data is collected?

We may collect personal information about you when:

  • You sign up to our mailing list(s),
  • You make a one-off donation or sign up to donate regularly,
  • You sign up to attend one of our events,
  • You become involved in one of our campaigns,
  • You fill out a survey or quiz we send you,
  • You apply for a paid or volunteering role with us.

The information we collect may include, among other details, your name, address, email address, telephone number, pension provider, Responsible Investment issues of particular interest to you, your involvement in ShareAction campaigns or activities, information as to whether you are a taxpayer, your employer or organisations in our network that you are affiliated to.

We may also collect information about you from publicly available sources from places like Companies House or information published in newspapers.

If you make a donation, we will collect the details necessary to process this payment e.g. bank account details to set up a Direct Debit and ask for consent to use your contact details to send you updates on our campaigns and occasional appeals. We do not store credit or debit card details and when making an online donation your payment details are processed by a third-party secure server payment gateway provided by PayPal.

We will not collect sensitive personal information or information classed as special category unless there is a clear reason as to why we need it. We will only collect this with your consent, and we will give clear notices so that you know why we need this data and how long we will keep it for.


Profiling

We might use profiling or screening methods to ensure that communications are relevant to you and we do this by using data that you provide us with, data from publicly available sources, and data that is processed automatically through the systems we use (for example, whether you have previously opened emails from us). Profiling also allows us to understand more about people that support us which helps us to make appropriate requests for involvement in our campaigns and fundraising appeals. We may use geographic and demographic information to build a profile. Under the General Data Protection Regulation you have the right to obtain an explanation of any profiling decisions we have made and challenge these decisions.


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Why is this data collected?

How we use your personal data will depend on the reason you are providing it and we will aim to make the reason clear when we collect the data. We will mainly use your data to:

  • Provide you with services or information that you have asked for, such as sending you a newsletter, inviting you to training, or sending you more information about our campaigns.
  • Keep you informed about our campaigns and movement and respond to questions you may have.
  • Process your donation, including processing any Gift Aid declaration.
  • Invite you to events we think might be of interest to you.
  • Invite you to participate in our campaigns.
  • Keep a record of how you prefer to be contacted.
  • Keep a record of your relationship with us.
  • Understand how we can improve our services, products and the information we provide.
  • Develop a better understanding of our supporters to help us make better decisions in order to deliver our mission.
  • Aggregate information for confidential reporting to project partners (see the Third Parties section below for more information on how your data is shared with project partners).


Our legal basis for processing personal data

The legal basis for processing your data depends on the reasons and circumstances we are collecting it.

Our legal basis for processing most personal data is because you have given us your consent to do so. You have the right to withdraw your consent for holding and processing your data and can do so by emailing us at info@shareaction.org or calling us on 020 7403 7800.

In some circumstances, the processing is necessary for the performance of a contract with you or necessary for us to comply with a legal obligation.


Legitimate Interests

Sometimes the legal basis for processing your data may be because it is in our legitimate interests to perform our operations. Before doing this, we will always carefully consider and balance any potential impact on you and your rights and we will not process any data if there is any risk of harm or potential conflict with your interests. Some examples of where we have a legitimate interest to process data are:

  • Managing our ongoing relationships with our professional contacts.
  • Researching new professional contacts at companies, investors and other NGOs that may be interested in our campaigns.
  • Using networking sites like LinkedIn to reach out to professional contacts who we think may be interested in our work.
  • Managing our financial transactions and preventing fraud.


How is my data protected?

We take good care to ensure that the information we store on our database is kept secure in order to prevent unauthorised access and comply with the General Data Protection Regulation. Our devices are encrypted and staff that work with data have received appropriate training.


Third parties

We will not sell, rent or swap your information with other organisations for them to use in their own marketing activities.


Service providers

Like most organisations, we use trusted service providers to help our operations to be more efficient. These include systems and software providers like EventBrite, Microsoft programmes and Salesforce. We may use third party providers that are located outside of Europe. For example, the database we use to store your data and some email platforms we use have servers located in the USA. We have taken steps to ensure that the services we use that are located outside of the EU have appropriate security measures in order to protect your information. All providers we use are well renowned for their data security and have the appropriate technical controls and policies in place to protect your personal details.


Legal Requirements

We may disclose your personal information when required to do so by law.


Project Partners

We work with other charities and NGOs on some of our campaigns to share knowledge and resources. We will never share personal information with them without your explicit and informed permission but we may aggregate information in order to share statistical information needed for analysis. We will not include any details that could identify a specific individual.


How can I access, update or ask ShareAction to stop using my personal information?

If your details change, please let us know and we will update them on our system.

You can also change your mind at any time about the ways in which we contact you or withdraw your consent for us to process your data. You can do this by emailing info@shareaction.org or calling us on 0207 4037 800. Most emails we send you will include a link you can click on to unsubscribe from that particular type of communication.


Removing data

If you tell us that you no longer would like us to contact you, we will keep limited amounts of information (usually just your name and email address) and add this to our suppression lists to ensure you do not receive communications from us in the future – we will not use it for any other purpose. In certain circumstances you also have the right to have your personal data erased from our databases completely and you can ask us to do this at any time.

We regularly monitor your engagement with our communications and will periodically send emails to ask if you still wish to receive updates about ShareActions work. We will continue to hold your personal data while you are actively engaged with us until you ask us not to. If you have not engaged (either opened, replied, taken the requested action, or clicked through) with any of our emails then we will remove your personal details from our database after three years.

Legally, we are required to hold some types of information to fulfil our statutory obligations. Details needed to claim Gift Aid is one example of this.


Subject access reports

To request a subject access report which details all of the information we hold about you, please make this request in writing to ShareAction, 163/66 Hatton Garden, Fifth Floor, Suite 23, London UK, EC1N 8LE. We will not charge you for this request and will provide this information within one month of receipt, if the request is reasonable.


Making a complaint

If you are unhappy with this privacy policy, or the way in which we process your personal data you can make a complaint via our complaints policy.

You can also complain to the Information Commissioner’s Office via their website.


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