Head of Good Work

ShareAction London United Kingdom Good Work

Company Description

We are at a pivotal moment: the climate and biodiversity crises are deepening, and inequalities are even more marked in the wake of the Covid-19 pandemic. The global investment system has an oversized impact on many of these global challenges. We want to make sure that impact is positive. At ShareAction we work with investors, policymakers and individuals to unleash the positive potential of the investment system. We aim to build a world where our financial system serves our planet and its people.

Team

Income inequality and in-work poverty are critical challenges for society today. Over the last 40 years, the gap between the average incomes of the top 10% and the bottom 50% within countries has almost doubled. During the Covid-19 pandemic and in the current cost of living crisis, it is the poorest and most vulnerable communities that are disproportionately affected.

ShareAction’s Good Work programme seeks to harness the power of the investment system to challenge harmful labour practices and push companies to provide more decent work. For more than a decade our Good Work investor coalition has been engaging with FTSE 100 companies on living wages. More recently we have broadened our work to engage on insecure work and gender and ethnicity pay gaps. Our future plans include expanding our work globally, so that living wages are paid throughout international supply chains.

Position

Low pay and inequality pose risks to business, to our economy and society, and have profound impacts on individuals’ lives. But business can be part of the solution. Paying living wages and providing decent work can lift workers and their families out of poverty and help to build more resilient economies and societies.

We are seeking to appoint a new Head of Good Work to oversee our collaborative investor engagement with companies on living wages, insecure work and equity at work, and to develop plans to expand this internationally and secure funder support for this. They will lead a small but ambitious team, helping them to balance workloads, deliver priorities and ensure their own development. They will work collaboratively with colleagues across ShareAction to embed decent work and human rights in all our work and to act as ShareAction’s lead expert on the subjects.

What you’ll do:

  • You will act as ShareAction’s subject matter expert on decent work and human rights, keeping your knowledge up to date with developments across academia, civil society, and government.
  • You will take overall responsibility for quality and delivery of ShareAction’s Good Work programme.
  • You will lead and develop strategic relationships with existing and new investor members of the Good Work coalition and with partner civil society organisations.
  • You will develop strategy to expand the Good Work programme internationally, with a likely focus on global living wages, and work with our Fundraising Team to secure funds for this.
  • You will work collaboratively with teams across ShareAction to create links with other campaigns, particularly health, and embed decent work and human rights across all our work.
  • You will be our spokesperson on decent work and human rights and the role of the investment system.
  • You will have overall responsibility for managing the programme’s budget, programme-level risk management and programme-level monitoring, evaluation and learning
  • You will work with our Fundraising Team to manage relationships with funders and oversee reporting to them.
  • You will work with peers at “Head of” level to play a leadership role across ShareAction.
  • You will recruit, lead and develop members of the Good Work team, managing balance and team health and ensuring effective hybrid working arrangements

Requirements

What you’ll bring to the team:

  • You’ll be energised by the opportunity to harness the power of the investment system to address issues around decent work and business and human rights—you’ll also be willing to challenge established norms and powerful institutions where necessary to achieve this
  • You will have deep professional knowledge and understanding of labour and human rights issues and of the role and responsibility of business in this
  • You’ll have a strong track-record of managing successful programmes or campaigns including from strategy development through to tactical execution and oversight.
  • You will have proven your ability to build and lead a team, supporting and developing individuals with diverse styles and strengths, to get the best out of the team
  • You will be able to drive delivery in a sometimes uncertain and fast-moving external environment, you’ll balance ambition with pragmatism and focus
  • You will enjoy spotting connections between the work of your team and others—and be able to demonstrate you are an effective team player
  • You will be able to demonstrate strong communications and stakeholder management skill, be comfortable communicating and influencing at a senior level, and able to flex communication style accordingly
  • You will be familiar and comfortable with basic budget management and risk management at a project or programme level
  • You will have personal resilience to overcome setbacks and manage challenging campaign goals, including in times of ambiguity

It would also be great – but not essential - if you have:

  • An understanding of the role of the investment system in driving positive change in corporate behaviour
  • Any experience of working on international issues, for instance supply chain issues and human rights due diligence
  • Any experience acting as a spokesperson at external events and in the media
  • Any experience of monitoring, evaluation and learning in the context of campaigning
  • Any experience of grant fundraising, business development or related field

What we will do for you

  • We will provide you with training on all our systems and any other developmental training you might need
  • You will be joining a peer group of Heads of that sits across the organization, they meet monthly to share tips and challenges. They also work together to support the wider leadership team with organisational thinking. You will also have an immediate peer group of Heads in your own directorate.
  • You will have opportunities to attend events as a ShareAction representative.
  • There are other options to collaborate across the organisation such as joining our D&I working groups or social committee
  • ShareAction teams enjoy hybrid working, splitting their time between home and our office in London Bridge
  • There is currently no mandatory requirement for time spent in the office, but the Good Work team aims to meet together in the office roughly once per week—you will have the opportunity to shape this as the team leader

Other information

Location: Hybrid - London/Home

Contract type: Permanent, Full time but with some flexibility possible

Salary: £49,500- £54,000 per annum, pro rata. Plus 8 per cent pension (non-contributory) and benefits including a healthcare scheme

Closing date: Monday 22 August, 9am

Interviews: there will likely be two rounds of interviews from the week of the 29 August

ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities and so if you are not 100 percent sure that you meet all the requirements but believe you could excel in this role, we encourage you to apply and use the application questions to tell us about your experience and what you hope to bring to this role.

We have a London office and we actively encourage staff to work in ways that best suit their needs and our flexible working policy outlines many of the options available - such as part-time and term-time working, job sharing, home working and working compressed hours. Please talk to us at the interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

ShareAction’s London office is based in vibrant Bermondsey and a short walk from London Bridge underground and national rail. Remote working will remain the norm for many ShareAction staff as we continue to face the Covid-19 pandemic, with office space available as described in London for those who wish to use it.

Please note that to be considered for this post you must be legally eligible to work in the UK. Due to current restrictions we are unable to hire anyone that isn’t already living in the UK.
Due to our size we are unable to sponsor visas.

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Head of Good Work

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ShareAction is committed to creating an inclusive environment of people who together encompass the whole range of human difference, such as gender and gender identity, ‘race’ and ethnicity, faith, sexual orientation, disability classification, and class. The following diversity monitoring questions are intended to help us maintain equal opportunities best practice and identify barriers to workforce equality and diversity. All questions are mandatory with a ‘prefer not to disclose’ option but the more information you supply, the more effective our monitoring will be. This information is not used as part of the recruitment process and will not be viewed with your application.

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This policy tells you how Fairshare Educational Foundation trading as ShareAction (registered charity number 1117244) processes and protects your personal data. We aim to be clear when we collect your data, let you know what we will use it for and keep it secure.

When providing us with your details you accept this privacy policy and authorise ShareAction to collect, store and process your personal data in the ways mentioned in this policy and for the purposes you have given it to us. If you would like more information or have any questions, please email us at info@shareaction.org or call us on 0207 403 7800.


What Personal data is collected?

We may collect personal information about you when:

  • You sign up to our mailing list(s),
  • You make a one-off donation or sign up to donate regularly,
  • You sign up to attend one of our events,
  • You become involved in one of our campaigns,
  • You fill out a survey or quiz we send you,
  • You apply for a paid or volunteering role with us.

The information we collect may include, among other details, your name, address, email address, telephone number, pension provider, Responsible Investment issues of particular interest to you, your involvement in ShareAction campaigns or activities, information as to whether you are a taxpayer, your employer or organisations in our network that you are affiliated to.

We may also collect information about you from publicly available sources from places like Companies House or information published in newspapers.

If you make a donation, we will collect the details necessary to process this payment e.g. bank account details to set up a Direct Debit and ask for consent to use your contact details to send you updates on our campaigns and occasional appeals. We do not store credit or debit card details and when making an online donation your payment details are processed by a third-party secure server payment gateway provided by PayPal.

We will not collect sensitive personal information or information classed as special category unless there is a clear reason as to why we need it. We will only collect this with your consent, and we will give clear notices so that you know why we need this data and how long we will keep it for.


Profiling

We might use profiling or screening methods to ensure that communications are relevant to you and we do this by using data that you provide us with, data from publicly available sources, and data that is processed automatically through the systems we use (for example, whether you have previously opened emails from us). Profiling also allows us to understand more about people that support us which helps us to make appropriate requests for involvement in our campaigns and fundraising appeals. We may use geographic and demographic information to build a profile. Under the General Data Protection Regulation you have the right to obtain an explanation of any profiling decisions we have made and challenge these decisions.


Cookies

Like lots of other websites, we also use cookies which are tiny files that are downloaded to your computer to improve your experience. By using our website you agree to our use of cookies and you can read more about how we use cookies here.


Why is this data collected?

How we use your personal data will depend on the reason you are providing it and we will aim to make the reason clear when we collect the data. We will mainly use your data to:

  • Provide you with services or information that you have asked for, such as sending you a newsletter, inviting you to training, or sending you more information about our campaigns.
  • Keep you informed about our campaigns and movement and respond to questions you may have.
  • Process your donation, including processing any Gift Aid declaration.
  • Invite you to events we think might be of interest to you.
  • Invite you to participate in our campaigns.
  • Keep a record of how you prefer to be contacted.
  • Keep a record of your relationship with us.
  • Understand how we can improve our services, products and the information we provide.
  • Develop a better understanding of our supporters to help us make better decisions in order to deliver our mission.
  • Aggregate information for confidential reporting to project partners (see the Third Parties section below for more information on how your data is shared with project partners).


Our legal basis for processing personal data

The legal basis for processing your data depends on the reasons and circumstances we are collecting it.

Our legal basis for processing most personal data is because you have given us your consent to do so. You have the right to withdraw your consent for holding and processing your data and can do so by emailing us at info@shareaction.org or calling us on 020 7403 7800.

In some circumstances, the processing is necessary for the performance of a contract with you or necessary for us to comply with a legal obligation.


Legitimate Interests

Sometimes the legal basis for processing your data may be because it is in our legitimate interests to perform our operations. Before doing this, we will always carefully consider and balance any potential impact on you and your rights and we will not process any data if there is any risk of harm or potential conflict with your interests. Some examples of where we have a legitimate interest to process data are:

  • Managing our ongoing relationships with our professional contacts.
  • Researching new professional contacts at companies, investors and other NGOs that may be interested in our campaigns.
  • Using networking sites like LinkedIn to reach out to professional contacts who we think may be interested in our work.
  • Managing our financial transactions and preventing fraud.


How is my data protected?

We take good care to ensure that the information we store on our database is kept secure in order to prevent unauthorised access and comply with the General Data Protection Regulation. Our devices are encrypted and staff that work with data have received appropriate training.


Third parties

We will not sell, rent or swap your information with other organisations for them to use in their own marketing activities.


Service providers

Like most organisations, we use trusted service providers to help our operations to be more efficient. These include systems and software providers like EventBrite, Microsoft programmes and Salesforce. We may use third party providers that are located outside of Europe. For example, the database we use to store your data and some email platforms we use have servers located in the USA. We have taken steps to ensure that the services we use that are located outside of the EU have appropriate security measures in order to protect your information. All providers we use are well renowned for their data security and have the appropriate technical controls and policies in place to protect your personal details.


Legal Requirements

We may disclose your personal information when required to do so by law.


Project Partners

We work with other charities and NGOs on some of our campaigns to share knowledge and resources. We will never share personal information with them without your explicit and informed permission but we may aggregate information in order to share statistical information needed for analysis. We will not include any details that could identify a specific individual.


How can I access, update or ask ShareAction to stop using my personal information?

If your details change, please let us know and we will update them on our system.

You can also change your mind at any time about the ways in which we contact you or withdraw your consent for us to process your data. You can do this by emailing info@shareaction.org or calling us on 0207 4037 800. Most emails we send you will include a link you can click on to unsubscribe from that particular type of communication.


Removing data

If you tell us that you no longer would like us to contact you, we will keep limited amounts of information (usually just your name and email address) and add this to our suppression lists to ensure you do not receive communications from us in the future – we will not use it for any other purpose. In certain circumstances you also have the right to have your personal data erased from our databases completely and you can ask us to do this at any time.

We regularly monitor your engagement with our communications and will periodically send emails to ask if you still wish to receive updates about ShareActions work. We will continue to hold your personal data while you are actively engaged with us until you ask us not to. If you have not engaged (either opened, replied, taken the requested action, or clicked through) with any of our emails then we will remove your personal details from our database after three years.

Legally, we are required to hold some types of information to fulfil our statutory obligations. Details needed to claim Gift Aid is one example of this.


Subject access reports

To request a subject access report which details all of the information we hold about you, please make this request in writing to ShareAction, 163/66 Hatton Garden, Fifth Floor, Suite 23, London UK, EC1N 8LE. We will not charge you for this request and will provide this information within one month of receipt, if the request is reasonable.


Making a complaint

If you are unhappy with this privacy policy, or the way in which we process your personal data you can make a complaint via our complaints policy.

You can also complain to the Information Commissioner’s Office via their website.


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