The Royal College of Physicians of Ireland is a postgraduate medical training college dedicated to ensuring that doctors have the skills to provide patients with the best possible care. Founded in 1654, the college supports doctors to enhance their skills, competencies, and professionalism throughout their working lives.

Through its Faculties and Institutes, The Royal College of Physicians of Ireland, offers medical training programmes, examinations, diplomas, and educational courses to equip doctors with the skills and knowledge they need to care for patients and run safe and efficient healthcare systems. It also offers a range of educational diplomas and courses for learners in the wider healthcare sector.

Position: Programme Coordinator - International Training

Contract: Full-time permanent

Salary range: €33,000 - €35,000

Deadline for application: Friday, 2 June 2023

The Coordinator, International Affairs has primary responsibility for Co-ordinating and supporting the planning and execution of the international medical graduate training programmes. The Coordinator supports the relationship between RCPI and trainees throughout the training programmes, ensuring both integrity and quality is maintained. They are also responsible for communicating and involving relevant stakeholders including trainees, trainers, programme directors and International Clinical Leads.

The role works closely with the International Team Lead and also involves close collaboration with all functions within RCPI to ensure the work of the International Training Programmes is understood and communicated throughout the organisation. This position is an excellent opportunity to make a lasting, tangible difference to RCPI.

The Programme Coordinator be responsible for the following but are not limited to.

• Coordinate the onboarding of the trainee to the training programmes post acceptance of offer, including document collection for work permit and medical council registration in collaboration with Castel Education
• Actively track and maintain progress of incoming trainees to the training programmes to achieve agreed start dates
• Work with the Clinical Tutors to support trainees in MRCPI exams, facilitating the storage and distribution of recorded tutorials created by the Clinical Tutor
• Work with the Team Lead for annual recruitment of the Clinical Tutors
• Work with the Business Development team and International Team Lead to identify gaps in training posts to ensure all training posts are filled with eligible candidates
• Liaise with International Clinical Leads, Hospital personnel, the Forum and HSE NDTP and Business Development in relation to annual intake figures
• Support candidates in conjunction with Education Delivery and Medical Training with regards to registration, curricula, assessments, training, certification and annual review
• Coordinate contact with third party non academic suppliers, relating to ICFP and IRP including Castel, Medical Council, the Forum, Department of Justice, INIS and HSE NDTP
• Provide ongoing trainee support by means of phone/written correspondence as well as site visits
• Administer and co-ordinate all training contracts and general queries between RCPI, sponsors, hospitals and trainees
• Coordinate the arrival and induction (to Ireland, RCPI and Hospital) of all trainees placed on the programmes
• Coordinate and oversee the Trainee Annual Assessment and outcomes and sponsor reports, including action follow up, trainee file and data management and identify early potential trainee issues/difficulties and proactively manage with the Team Lead, trainer, hospital site and International Clinical Lead
• Maintain trainee profiles, records and curriculum requirements through the online ePortfolio system and other data management and information systems as required including participation in internal system working groups, i.e. Quercus
• Advise International Clinical Leads on issues and make recommendations on how to address these issues and how to continuously improve the specialty programme management processes.
• Act as customer service liaison and respond in a timely manner to trainee and trainer queries and raise issues where necessary
• Support collaboration across departments such as Education and Professional Competence to help develop and implement initiatives
• Provide letters to trainees on request
• Work with the Team Lead and Manager on department projects as they arise

The successful applicant will have:

• Relevant third level qualification with proven capability and 2-3 years’ experience in a comparable role.
• Excellent organisational and inter-personal skills
• Attention to detail is a key area
• Effective communication and interpersonal skills combined with sound judgment are required to facilitate work with a wide range of individuals and groups.
• Demonstrated capability and sensitivity to manage key business relationships as the role involves a high degree of interaction and collaboration with key stakeholders.
• Self-starter with high motivation and the ability to work flexibly on own initiative and as part of a team to achieve goals within agreed timeframes.
• Strong writing skills with experience in drafting and preparing reports, letters, presentations etc.
• Ability to manage time and prioritise with an ability to be flexible in the approach to work.
• Proven organisational capability and high level of personal effectiveness. The person is expected to handle a varied and diverse workload to meet deadlines while ensuring accuracy, timeliness, and meticulous attention to detail.
• Strong intellectual, analytical, and thinking skills.
• Excellent ICT skills with the capacity to maximise digital technology to increase efficiencies in processes and procedures and as an effective communications and engagement tool. In particular, advanced MS Excel, Word & Outlook skills, and the ability to work efficiently with multiple systems of information.
• Experience in a medical administration environment and collaborating with clinical specialists desirable.
• Experience working with databases / website editing is desirable.
• Project Management experience desirable.

Competencies

• Communication
• Attention to detail
• Stakeholder management
• IT Literacy
• Problem-Solving
• Team Player

Why work with us

At the RCPI we value our employees and believe our talented team is the foundation of the Colleges success. That is why we aim to provide them with support and a range of benefits and services to create a work-life balance that suits you.:

Leave: We offer 21 days annual leave with an additional 3-4 college days to all our employees. We also provide support for staff with Maternity, Sick, Parents, and Parental leave.

Wellbeing: An Employee Assistance Programme with Spectrum Life is available to all staff members as well as annual flu vaccine.

Flexible Hybrid working model: The RCPI offer a flexible 35-hour-a-week hybrid working model for all employees from their start date, giving staff the autonomy to work from home combined with time spent onsite.

Pension: A defined contribution pension scheme of 3.33% Employee contribution and 6.66% RCPI contribution is offered to every employee upon completion of probationary period.

Flexible Benefit: Pro-rata €1,000 annual flexible benefit upon completion of a successful probatory period.

Life Assurance: 4 times your annual salary.

Learning & Development: We offer CPD options including study leave and unlimited access to LinkedIn Learner.

Diversity and Inclusion: RCPI recognises the importance of equality, diversity, and inclusion. We were recently awarded a Silver accreditation from Investors in Diversity. We are an open and inclusive organisation that celebrates and welcomes diversity. We lead initiatives that support, promote and demonstrate a culture of mutual respect, inclusivity, and diversity, as outlined in our Diversity and Inclusion policy.