The Royal College of Physicians of Ireland is a postgraduate medical training college dedicated to ensuring that doctors have the skills to provide patients with the best possible care. Founded in 1654, the college supports doctors to enhance their skills, competencies, and professionalism throughout their working lives.

Through its Faculties and Institutes, The Royal College of Physicians of Ireland, offers medical training programmes, examinations, diplomas, and educational courses to equip doctors with the skills and knowledge they need to care for patients and run safe and efficient healthcare systems. It also offers a range of educational diplomas and courses for learners in the wider healthcare sector.

Position: Business Analyst

Reporting to: Project Services Lead

Contract: 2-year Fixed term Contract

Salary: €55,000

Closing date: 4 December 2023

Post Summary

RCPI is seeking to appoint a Business Analyst to support Programme Management Office (PMO) activities.

The PMO is responsible for managing the digital transformation and business change programmes for RCPI. The Office actively supports and enables the implementation of RCPI’s strategic change programme which includes complex technical, business systems and change projects and programmes.

The Business analyst will work to:

• Assume responsibility for requirements definition, identifying new project opportunities and make relevant changes to strategies, structures, policies, processes and technology
• Ensure projects are delivered efficiently
• Change is embedded throughout the organisation
• Benefits are realised
• Coordinate with departments and stakeholders to ensure their needs are met
• Conduct assessments on the success of change post-implementation
• Continually enhance and support end user experience by
• Leading out on the development of project training plans and documentation supporting delivery.
• Plan and deliver end user training for projects.

This is a unique opportunity for a Business Analyst to work within a dynamic and rapidly developing area of RCPI. This role will suit someone with a number of years of strategic Business Analyst experience, who has the ability to work in complex business environments and who easily engages both key stakeholders and customers. The position will appeal to a self starting, energetic individual who enjoys fresh challenges in an organisation undergoing increased growth and internationalism.

The person will have experience in requirements definition, identifying optimum solutions and a proven history of working on projects from inception to close.

Standard duties of the post

• Duties will involve, but are not limited to:
• Contribute to the planning of the BA deliverables and input into overall project plans and projects managed via the Programme Management Office (PMO)
• Meet with business experts to understand current systems, processes and the ongoing / future requirements.
• Supporting the business and end users by providing training, system advice, engagement tools, learning aids and other engagement initiatives; being the central knowledge on organisational-wide business systems training.
• Gather, analyse and distil data to produce clear and concise Detailed Requirements Specifications and ensure buy in and sign-off is received from key stakeholders.
• Ensure requirements are delivered as per specification.
• Support the delivery of technology through UAT, training and cross department business practice change
• Support the transition of the project into operational areas.
• Conduct post implementation reviews with the business assessing business practice change, policies and procedures, reporting, training and implement measures to address any shortfalls.
• Conduct regular assessments of business systems to assess best fit for purpose, usability and optimisation opportunities for the business and report results to senior management
• Provide regular progress reports to the senior management team.
• Identify opportunities for change across the business and feed them back into the PMO
• Any other tasks that may be assigned from time to time as business needs require

Person Specification

• Educated to degree level standard or equivalent.
• Experience in an educational institution / professional body desirable or
• 3-4 years proven capability and experience in a comparable Business Analyst role.
• Proven track record working with or within 1 or more of the following disciplines, project management, training development, problem solving and achieving deadlines.
• Ability to work in complex business environments.
• Experienced in engaging both stakeholder and customers.
• Strong presentation and negotiation skills.
• Excellent analytical, organisational and communications skills.
• Excellent ICT skills with the capacity to maximise technology to increase efficiencies in processes and procedures.

Competencies

• Task and Project Management
• Technical Proficiency/Business Acumen
• Problem-solving and Results Orientation
• Communication and Stakeholder Management

Why work with us

At the RCPI we value our employees and believe our talented team is the foundation of the Colleges success. That is why we aim to provide them with support and a range of benefits and services to create a work-life balance that suits you.:

Leave: We offer 21 days annual leave with an additional 3-4 college days to all our employees. We also provide support for staff with Maternity, Sick, Parents, and Parental leave.

Wellbeing: An Employee Assistance Programme with Spectrum Life is available to all staff members as well as annual flu vaccine.

Flexible Hybrid working model: The RCPI offer a flexible 35-hour-a-week hybrid working model for all employees from their start date, giving staff the autonomy to work from home combined with time spent onsite.

Pension: A defined contribution pension scheme of 3.33% Employee contribution and 6.66% RCPI contribution is offered to every employee upon completion of probationary period.

Flexible Benefit: Pro-rata €1,000 annual flexible benefit upon completion of a successful probatory period.

Life Assurance: 4 times your annual salary.

Learning & Development: We offer CPD options including study leave and unlimited access to LinkedIn Learner.

Diversity and Inclusion: RCPI recognises the importance of equality, diversity, and inclusion. We were recently awarded a Silver accreditation from Investors in Diversity. We are an open and inclusive organisation that celebrates and welcomes diversity. We lead initiatives that support, promote and demonstrate a culture of mutual respect, inclusivity, and diversity, as outlined in our Diversity and Inclusion policy.