Managed Service Security Analyst

Outpost24 Amsterdam Netherlands Technical

Company Description

Outpost24 is a leading cyber assessment company focused on enabling its customers to achieve maximum value from their evolving technology investments. By leveraging our full stack security insights to reduce attack surface for any architecture, Outpost24 customers continuously improve their security posture with the least effort. Over 2,000 customers in more than 40 countries around the world trust Outpost24 to assess their devices, networks, applications, cloud and container environments and report compliance status for government, industry sector, or internal regulations. Founded in 2001, Outpost24 serves leading organisations across a wide range of segments including financial and insurance, government, healthcare, retail, telecommunications, technology, and manufacturing.


Outpost24 is looking for a Managed Service Security Analyst who would join an existing and rapidly expanding Managed Services Team, supporting and enhancing customer delivery. The role requires strong communication and organisational skills as well as "hands-on" client issue management, service support, service enhancements and client relations. 

Outpost24 Managed Services help organisations achieve Vulnerability Management success by assisting customers in developing their security program and providing expert insights into their security posture and recommendations to reduce their risk level. Additionally, the team provides operational support of the technology. Our team of vulnerability management experts is best equipped to get organisations up and running with Outpost24 technology quickly, and according to best practices. Now we need to increase our team with more talented Vulnerability Management experts, with positions available in the UK, Belgium and Netherlands.

Your role as Security Analyst will be to become a key player for the Managed Services department, focusing on high profile enterprise clients. You will be responsible for developing a vulnerability management program for the Outpost24 enterprise customers and providing valuable security insights, recommendations and analyses. This role requires a high level of customer interaction as you will act as an extension of the customer’s team. You will become proficient with the Outpost24 suite of solutions and identify opportunities to improve and enhance the service and delivery model. You will occasionally support sales development and incremental sales opportunities as required as well as facilitate and support Outpost24 business objectives.


Other responsibilities include, but not limited to:


  • Assimilate and transition new clients 
  • Manage existing key clients with a hands-on approach 
  • Communicate regularly with clients to monitor client satisfaction and ensure reliable delivery 
  • Ensure that defined processes are followed accurately 
  • Identify issues in existing processes 
  • Report to Management in a clear and accountable manner 


Reporting & Analytics

Determining customer reporting requirements and templates, Advanced reporting observations and recommendations for our enterprise customers​.


Strategic/process meetings with clients and internal management focused on program analysis, progress/status review, Optimisation areas and Gap Analysis​.

Customer Lead

Providing direction to team members, inform Customer Success Director and management for Quarterly Service Reviews and updates​.


Customer status and service delivery documentation, Jira ticket creation, handling and distribution​.

You will work closely with a team of security analysts but also individually, you will mentor less experienced staff during their working day and participate in the development an on-going refinement, enhancement and continuous improvement for the services. 


What we are looking for:

A person who is constantly looking  for improvements and optimisations related to our customers as well as internally within Outpost24, has a passion for IT security and a good knowledge of Network-, Cloud-, and Application Security , strong customer service skills and excellent communication skills (both verbal and written) in English with good interpersonal skills.

Technical - Familiarity with the following is beneficial but not essential:

  • Preferably the candidate will have security related certifications
  • A good working knowledge of web application security and web application testing/development experience
  • Operational background/experience
  • Operating systems
  • TCP/IP
  • LAN/WAN infrastructures
  • Routers/switches 
  • Knowledge of current firewall, Intrusion Detection System Brands & technologies, and Vulnerability Network Scanners (Nessus, nmap, Hiab/Outscan)
  • Windows AD authentication
  • Knowledge of AD authentication/integration, DNS, server/client configuration

Other information

We offer a full-time position with a competitive salary, certification and continued skill development. You will be a part of a high-performing and international environment; therefore, you must hold a valid passport and be prepared to travel when required.  

As part of the recruitment process you must be able to pass a background check in order to qualify for this position.

This position will remain open for application until the role is filled. Please do not delay in applying as we will close the position once the right candidate is found.

Outpost24’s values – Knowledge, Innovation and Team – define our corporate culture and our commitment to customers. They influence every aspect of our business and guide us in our ambition to provide maximum value for our customers. By being at the forefront of cyber security through knowledge sharing, training and research, providing innovative and state of the art solutions as well as creating a collaborative environment with customers and partners, we can continue to be an attractive company that strives for the highest potential and to ensure customer success.


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The information provided through your application and CV will be stored in our database exclusively to allow us to evaluate you in the recruitment process. We guarantee that this information will not be used for any other purposes in Outpost24 and will not be forwarded to any other parties except the recruiting manager and Outpost24 HR. We thus guarantee that your confidentiality is secured. 

The information provided by you will be stored in our candidate database unless you explicitly mention in your application that this is not desired. Only the recruiting manager and Outpost24 HR will have access to this information.  If you have any questions regarding the security of our recruitment processes, please do not hesitate to contact Outpost24 HR. 

We do remind you that all applicants must agree to this privacy policy in order to submit an application to Outpost24.

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Terms and Conditions - Rights and Responsibilities of Outpost24 User

1. Subject of the Contract

This page, which should be read carefully, states the "General Conditions" governing the use of the portal Outpost24(hereinafter the "Portal") of Outpost24 (hereinafter the "Company"). To use the services offered on our Portal you will have to accept these General Conditions by clicking on the dedicated button. In case you do not agree to these Terms, you may not use this portal and the services offered. The Company reserves the right to modify at any time the present Terms without notice. The terms "you" and "User" hereinafter used, indicate the natural and legal access for any reason this Website.

2. Permitted use of the Portal

General Rules: Users may not use the Portal to transmit, distribute, store or destroy material (a) in violation of applicable laws or regulations, (b) so as to violate copyrights, trademarks, trade secrets or other people's intellectual property rights or violate the privacy or personal rights of third parties, (c) in a way which is slanderous, obscene or contrary to morality or public order.
Safety rules: Users must not violate or try to violate the security system of the Portal. It is also prohibited (a) accessing data not intended for such user or enter the server or in an account which the user is not authorized to access, (b) try to analyze, scan or test the vulnerability of a system or network or to breach security or authentication measures without specific authorization, (c) try to interfere with the service provided to any other User, including, without limitation, interference achieved by introducing a virus into the Portal, overloading the system or by using flooding techniques,spamming, mailbombing or crashing, (d) sending unsolicited e-mails, including promotions and/ or advertising of products or services, or (e) forging any TCP/ IP packet header or any information on the header of email messages addressed to individual or groups (newsgroups). Violations of the security measures system or network may result in civil or penal liability. The Company will therefore investigate the behaviors which could result in penal or civil violation of laws and may involve, or cooperate with, the competent authorities in pursuing the Users involved in such violations.

3. Specific Prohibited Uses

The portal can be used only for purposes authorized by law by those seeking employment or information about future job prospects as well as by employers seeking staff. The Company prohibits the following ways to use the Portal (and all users agree not to use the portal in that way):

(a)   the inclusion of personal information which are incomplete, false, inaccurate or otherwise of information that do not match your personal profile;

(b)  the cancellation or modification of material posted by another User;

(c)   the use of any device, software or routine which can interfere with the functionality of the Portal or with any activity conducted on the same portal;

(d)  to take any action that imposes an unreasonable or disproportionate burden on the infrastructure of the Portal;

(e)   to disclose or share your password with third parties or use your password for any unauthorized purpose, whereas the latter allows access to restricted areas of the Portal;

(f)    except as otherwise provided in these General Conditions, using or attempting to use search engines, software or other device or mechanism (including, without limitation, browsers, spiders, robots, avatars or intelligent agents) to navigate or explore this portal, unless these instruments or research engines are made available by the Company on the same portal or browsers made available to the general public (eg Netscape Navigator, Microsoft Internet Explorer);

(g)   to attempt to decipher, decode, disassemble or rebuild the content of a software used to structure the Portal.

4. Personal User's data

The registration process on our Portal includes your provision of some personal data (hereinafter "Personal Data") to our Company. With regard to the processing of such Personal Data by the Company, please refer to 'Privacy Policy' clauses below, which are available on the website. In that regard, we remind you that your consent to the processing of Personal Data is a necessary requirement for the registration on Outpost24 and for the provision of services delivered on our Portal.

5. User's Obligations

The User is responsible for the consequences that may result from the inclusion of data, information and materials of any kind on the Portal. It is forbidden to the User: (a) to include material that is protected by copyright, unless the User holds the copyright or has the permission of the owner; (b) to include material that reveals trade secrets, unless the User holds or has the permission of the owner; (C) to insert material that violates others' intellectual property rights or affecting others' privacy rights or rights related to advertising contracts, (d) upload, post, place or otherwise transmit any material that is unlawful, threatening, obscene, defamatory, racist or contrary to public policy or morality, (e) insert sexually explicit images or texts; (f) upload, post, send e-mails or otherwise transmit or distribute, promotional material, junk mail, spam or any other form of solicitation which is unauthorized or unsolicited, (g) insert "S. Antony" messages chains or pyramids, (h) misrepresent your identity and (i) upload, send via e-mail or otherwise transmit any material that contains viruses, Trojan horses, worms, time bombs, cancelbots or other codes, files or programs designed to interrupt, destroy or limit the operation of any software, hardware or telecommunication installations of third parties. The Company does not in any way guarantee the truthfulness, accuracy and reliability of the statements included by users and assumes no responsibility for the views expressed by Users. You acknowledge that the Company does not guarantee veracity, of material posted by Users so the use of said material is at User's risk itself.

The Company acts as a simple interface for online publication of information and data entered by the individual users and must not assess in advance the communications, data and information entered.
Whenever a user reports to the Company that communications, data or information included in the Portal are allegedly not complying with these Terms, the Company will investigate on the recommendation made and determine in good faith, and in its sole discretion, whether to remove or request the removal of this material. The Company reserves the right to expel Users and to prohibit subsequent access to the same portal, where they have been guilty of violations of contract terms or rules of law. The Company also reserves the right to remove material that is threatening, obscene, defamatory, racist or contrary to public policy or morality. The Company may at its discretion take whatever action it deems necessary and appropriate in relation to material provided by the User, if it considers that this material could lead to a responsibility of the Company itself or otherwise to cause the Company a loss or reduction of services of its ISPs or other suppliers. Except as provided by applicable law, by entering material (except personal data) in the Portal (including spaces for messages, forums, contests and chat rooms) the User grants the Company the right that is perpetual, irrevocable, which can be given in turn license, and non-exclusive, and the license to use, reproduce, modify, adapt, publish, translate, edit, distribute, disclose, communicate to public, display and use this material (in whole or in part) worldwide and / or incorporate it in other works in any form, by any media or technology known today or that will be developed in the future. User warrants that any holder of rights in the material entered by the user himself has renounced in whole to the same right and has validly and irrevocably granted the right to grant the above licenses. The User allows any registered user of the Portal to access, display, examine, store and play this material for personal use. Notwithstanding the above provisions, the owner retains all rights relating to material posted on the Portal.

6. Account and Password

After the registration process you will be assigned an account and a password. Maintaining the privacy of your account and password is your sole responsibility and therefore you will be solely and exclusively responsible for all activities that are implemented through the use of your account or your password by third parties provided by you with those identifying information or otherwise entered into possession of the same for your negligence. You agree to promptly notify to the Company about any unauthorized use of the password.

7. Liability of the Company

The Company gives employers the opportunity to offer individually new employment opportunities and workers to enter their profiles in the Portal. The Company does not carry out any type of monitoring and control activity over material posted on the Portal. The Company is in no way involved in the negotiation between employers, other customers and partner organizations and candidates: therefore, the Company can have no control over the quality, safety or legality of job opportunities or profiles posted, over the truth or accuracy of the data entered, over the ability of employers to offer employment opportunities to applicants or over working capacity of the latter. Note also that having contacts with strangers, foreigners, minors or persons who may appear under a false name, presents risks of various types including to incur physical damage. Anyone who visits the Portal assumes all risks related to entering in contact with other users through the same Portal. Please also be advised that, given the fact that the recognition of the identity of users through Internet is difficult, The Company can provide no assurance regarding the true identity of users with whom you enter in contact. The Company is not involved and can not be involved in user-to-user relationships or control the behavior of users on the Portal: so, if any dispute arise between Users, you agree to indemnify the Company (or its agents/ collaborators or employees) for each and any damage you would suffer as a result of such disputes. The Company has no legal obligation in this regard and in general does not control the information and in general material submitted by Users and inserted into the portal database. Keep also in mind that the information posted by other Users could also result offensive or inaccurate and, in some cases, may be incorrect or deliberately misleading. The Company expects that you use caution and good sense in the use of the Portal. Please also be advised that the Material may contain inaccuracies or typographical errors. The Company does not warrant the accuracy, reliability, completeness or timeliness of the information contained in the Portal or the Material. The use of our Portal and the Material is at your sole risk. Keep also in mind that changes are periodically made to our portal, which can occur at any time. In any case, You acknowledge that You are solely responsible for the form, content and accuracy of the material/ s contained therein that you insert in our portal. Employers are solely responsible for information and offers inserted in the portal. The Company shall not be regarded as an employer with respect to Portal services. The Company is also in no way responsible for decisions taken by employers in recruiting staff while using the Portal. The Company does not warrant that portal is error-free or that the portal or the server are free of viruses or technical defects of any kind. If the use of Portal or material damages your tools or your data, the Company is in no way responsible for the costs of services related to maintenance, repairs or replacements. The portal services and materials are offered without any guarantee by the company (on a "as is" basis). The company, in extent required by law, excludes any warranty, express or implied. In that regard, the company does not release any guarantee over the accuracy, reliability and completeness of the material, services, software, texts, graphics and links. You acknowledge that the Company and no other that had a part in the creation, production or services supply of will be liable for any damages of any nature, whether contractual or extra-contractual, resulting from the activation or use of services offered on the portal and / or from the interruption of the functioning of the same Portal. In no event the Company shall be held responsible for malfunction of services resulting from failure of the telephone, eletrical lines and from national, global or international network overloads or outages.

8. Indemnification

The User declares and warrants to indemnify and hold harmless the Company and individuals associated with it or controlled by it, its representatives, collaborators and employees from any claim (including reasonable legal fees) that may arise against them in the use of the Portal and related to the Material by the User or to the violation of these Terms.

9. Links to other sites

The Portal may contain links to other sites; the Company is not in any case responsible for the content of these sites: the Company, therefore, does not make any warranty regarding the content and accuracy of material on these sites. If you decide to access sites that have links with Outpost24, such access will be under your sole responsibility.

10. Prohibition of resale or unauthorized commercial use

You agree not to resell or assign your rights or your obligations under these Terms of Use of the Portal. You also undertake not to make an unauthorized commercial use of the Portal.

11. Duration and termination of the agreement

User acknowledges that the Company may, at its discretion, disconnect the User's password and account or interrupt the use of the service at any time, with a previous written notice sent via e-mail at least 5 days before. The Company reserves the right to declare this contract terminated under Article 1456 of the Civil Code (Italian Law), through a written communication sent to the User via e-mail, in case the User is in breach of one of its obligations under Articles 2, 3, 4, 5, and 9 of the present Terms and Conditions.

12. General Provisions

If one of the terms of the present Conditions were held invalid by a competent judicial authority, the invalidity of such provision shall not affect the validity of the remaining terms which will continue to be in force. Except for what expressly provided in additional terms and conditions for the use of the Portal, these Terms contain all predictions that govern the contractual relationship between you (the User) and the Company in connection with the use of the the Portal.

13. Further conditions for the use of the Portal

Other areas accessible from this Portal are subject to further and different terms and conditions for the use of services. By using these different areas of the Portal you agree to submit to further conditions applicable to the same areas.

14. Applicable law and jurisdiction

These Terms and the relationship between the Company and the User are governed by Italian law. All disputes arising under this contract will be finally settled by arbitration at the Court of Turin.

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