Help Desk IT Support for the Electronic Options Scorecards (EOS) Software

Options Consultancy Services Ltd Remote United Kingdom Technical Department
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Company Description

Options Consultancy Services Limited is a leading global health consultancy established in 1992 as a wholly owned subsidiary of Marie Stopes International. We manage health programmes that ensure vulnerable women and children can access the high quality health services they need. We work with partners to co-create and implement locally informed solutions to complex health problems. This includes governments, development partners, NGOs, civil society and health workers. Our programming is flexible, evidence-based and politically informed. This means we adapt to changing contexts, use data to inform our decisions and ensure our approach is appropriate. Our focus is always on building local skills and systems that last.

Position

Options Consultancy seeks a web developer consultant to implement phase  two of the Electronic Options Scorecards (EOS) Software and to perform necessary maintenance updates. 

Options Consultancy Services has piloted a digital solution called EOS (Electronic Options Scorecards) for developing and designing scorecards, which are used by many of our programmes to track progress against key indicators.

The first phase (Phase 1) of the Electronic Options Scorecard (EOS) software, was officially launched in March 2020. Members of Options programmes globally have been using and testing the product for the past few months and have raised questions and comments which we now want to address with revisions to the application.

Options is now planning the Phase 2 of EOS implementation and development. This phase started in April 2020 and will run until the end of 2020.

The consultant  will perform necessary maintenance updates. In particular:

Software development and improvements

  • Improve efficiency and effectiveness of existing functionalities
  • Apply software development as directed by EOS Governance Committee to develop, implement and test systems and software components.
  • Develop and provide a monthly software project status report describing the development of the above activities and any issues that may emerge, with conclusions and recommendations regarding the EOS-app government strategy development operation.

Maintenance

The scope of the maintenance support will be to apply any minor and major updates to the Web App (React JS), Super Admin Interface (React JS), Database (PostgreSQL) and APIs (Ruby on Rails), that are necessary to keep the website up to date and secure.
 

Backups

One daily, one weekly and one monthly back up will be made of the website and stored securely in the event that the website experiences significant downtime.

Security

The Provider will notify Options of any security patches that need to be installed as soon as they become available.

Requirements

To succeed in this role, you will have experience in:

  • Multi-vendor infrastructure which includes Desktop/Laptop configurations.
  • Databases such as MS SQL, MYSQL, MS Access, PostgreSQL, Ruby on Rails, ReactJS.
  • Operating Systems Windows 8.x, 10, iOS, Android or latest
  • UI/UX design  
  • Unified communication including video/audio conference, Skype etc.
  • End user software like O365 suite, Symantec End Point, Citrix, Adobe & other similar applications

Other information

  • Options is an equal opportunities employer
  • Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and post holders to share this commitment.
  • We seek people who are pro-choice, energetic and enthusiastic about Options’ vision