Head of Credit Nigeria

Zola Electric Lagos Nigeria Finance

Company Description

Uncover hidden opportunities to make a global impact. Zola Electric (formerly Off Grid Electric) is a growth-stage start up that’s on track to light a million homes in Africa over the next couple of years with clean, affordable solar energyAt the heart of our business are innovative solutions that delight our customers. We are looking for a Head of Credit to join our team in Lagos, Nigeria.

This may be your dream job if you’re someone excited about applying your knowledge and skills to change the renewable energy landscape. You’ll also need to be passionate about bringing solar energy to off-grid and other underserved markets (billions of people around the world) with the unique social, technical, and business challenges that come along with it. You are inspired by the opportunity to unleash whole continents of human potential and motivated to help build a truly epic business as we expand our footprint to Nigeria.


The Head of Credit is responsible for managing credit scoring processes, customer approval process, compliance to credit policy and partnerships in-country and for ensuring credit risk targets of the company are met. The Head of Credit has reporting line into the Head of Finance of Nigeria and to the Group Director of Credit for Zola. Main responsibilities include, customer credit tracking, approval and compliance, process implementation, partnership development and relationship management, training and change management.

  • Targeted outreach: manage third-party partner processes to identify potential customers with credit histories.
  • Pre-sale: manage regular flows of customer credit scoring for customers to be financed by Zola Bank, provide recommendation on proper financing package based on customer creditworthiness and for customers to be financed by third parties, ensure efficient customer process and For all customers, record Zola credit score to enable post-sale testing and refinement of Zola-owned scoring mechanisms.
  • Post-sale: monitor customer payment behavior to track customer payments against schedule and provide regular reports on payment delinquency and default, flagging when necessary that a customer’s system should be stalled or removed.
  • Conduct regular quality control of third-party as well as internal credit scoring processing with individual assessment.
  • Manage Credit and Compliance team (number based on deal volume), who will support quality control and customer scoring processes.
  • Submit regular (quarterly) reports on credit performance and process according to scoring mechanism with results (partner, internal).
  • Support group Head of Credit in designing credit-checking processes that minimize financial risk for the company while also increasing access for all Zola product lines and customer segments served in Nigeria, including internal, customer-facing, as well as third-party stages.
  • In conjunction with group business intelligence team conduct cohort and post-sale payment analysis to assess performance of existing scoring mechanisms, assess credit indicators used and develop recommendations for how best to improve late payment and default rates, to be presented to Group Director of Credit.
  • Collaborate with commercial team to ensure smooth integration of credit activities into existing commercial processes.
  • Co-develop business requirements for technology enablers with Technology team.
  • Source and recommend potential partnerships with credit assessment capabilities whose coverage includes Zola target customer segments, e.g., local credit bureaus, financial services firms, microfinance initiatives.
  • Initiate and manage day-to-day communications with potential partners.
  • Develop and present formal partnership proposals to local Managing Director (MD) and Group leadership.
  • Notify internal stakeholders for potential partnerships and proactively engage them in negotiation design and / or execution, as needed.
  • Manage term sheet as well as formal negotiation drafting process, collaborating with Legal and other Group-level resources as needed.
  • Develop materials for and host training events for a) front line Zola representatives as well as b) third-party representatives for all credit-related processes and duties, in collaboration with group Head of Credit.
  • Co-create onboarding materials for new hires to introduce and train them on Zola Nigeria credit scoring and management processes.
  • Develop and circulate information for the full Zola Nigeria team regarding any changes to credit scoring processes, targeting three months advanced notice for upcoming changes.


  • Bachelors or masters (preferred) degree qualification in financial management, management control, accounting, finance or an equivalent experience
  • Ten years of credit-related experience; examples include: experience in credit analysis, consumer lending, financial risk management or in the credit / lending department of a subsidiary of a multinational group are advantages
  • Management experience
  • Flexible, assertive, client-oriented and results-focused
  • Good communicator with a relational ease
  • Excellent communications skills, and fluent in English
  • Knowledge of the relevant data privacy and credit legislation pertaining to the country
  • Analytical and planning & organizing skills
  • Detail-oriented and deadline driven
  • Ethical team player who can work under pressure
  • Understanding of the local business environment
  • Proper mastery of computer systems and tools (e.g., Microsoft Excel)
  • Experience with living and working in Nigeria is an advantage

Other information

Zola Electric combines Silicon Valley technology with local-market expertise to offer African homes and businesses a long-term solar solution to an unreliable grid. Adaptable to both energy needs and income, Zola Electric’s solution can be bought over time through a leasing structure. The first few watts start a chain reaction that enables people to achieve commonly held aspirations: security, education, access to information, and a longer and more efficient day.

Today, Zola Electric powers more than 180,000 homes and businesses across Tanzania, Rwanda, Ghana, and Côte d’Ivoire, and will be launching in Nigeria in the 1st  quarter of 2019. In addition to launching in Africa’s largest country, Zola will be launching new product line in Nigeria. Zola Electric’s investors include: SolarCity, Vulcan Capital, DBL Partners, The Packard Foundation, Helios Investment Partners, and responsibility. Zola Electric is the recipient of the 2016 UN Momentum for Change Award, Zayed Future Energy Prize, and the 2015 Global Cleantech 100. For more information, visit www.zolaelectric.com.

Let’s Connect

Are you interested in this position and join our team in Nigeria, let’s connect and send your resume via our career page. Applications that include a resume / curriculum vitae have preference


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Data Privacy Notice
Zola Electric believes strongly in protecting the privacy of the personal data you provide to us. We also believe it is important to inform you about how we will use your personal data. This document explains how we may process your personal data and the rights you have in this respect. Therefore, we encourage you to read this Privacy Notice carefully.

Scope of this Privacy Notice
This Privacy Notice applies to all personal data of applicants processed by Zola Electric in connection with our recruitment process.

About Zola Electric’s recruitment process
You may apply for a position within Zola Electric anywhere in the world via our online recruitment application system. By means of this recruitment system you may create a profile and apply for a specific vacancy. Via the use of this application and submission of related information, you may provide personal data to Zola Electric in connection with the recruiting process. We may process personal data for recruitment purposes including organizing selection procedures and manage applications.

Type of data we collect
When you interact with Zola Electric in connection with the recruitment process, we may ask or receive certain personal data, including, but not limited to:

  • Personal data allowing identification of the candidate and practical organization: first name, surname, address and country of residence, email address, telephone number.
  • Personal data allowing the verification of the eligibility and selection criteria as laid down in the vacancy notices: education and training (diploma awarded), professional experience (job title, length, company name, company type and web address of company (optional), main tasks and responsibilities), linguistic and job related skills and competencies and areas of interest.

  • As well, in some countries, including US, we may ask for information such as gender, race and ethnicity for the purposes of monitoring equal opportunity.

Third parties
Your personal data will be processed and stored by a Zola Electric trusted third party partner, Cezanne HR. Cezanne HR is involved in providing and facilitating the recruitment process, such as website hosting, data analysis, information technology and related infrastructure provision, customer service, email delivery, auditing and other services. Any other disclosures to third parties will only be made when required by law. Cezanne HR is a configurable, cost-effective and GDPR-compliant human resource software system.

Zola Electric required Cezanne HR to provide a comparable level of protection to your personal data as Zola Electric provides, to keep your personal data confidential, to only process your personal data for the purposes for which it was disclosed and to only access the minimum amount of data they need to deliver a specific services related to the recruitment process.

Your personal data may be processed and transferred to countries outside of your country or jurisdiction during the recruitment process. These countries or jurisdictions may not have similar data protection laws. If Zola Electric transfers your data, we will take steps to protect your privacy rights through the use of contractual arrangements or other means, which will provide a comparable level of protection.

Data Retention
Zola Electric will take reasonable steps to ensure that we retain your personal data only for so long as is necessary for the purpose for which it was collected, or as required under any contract or by applicable law.

Data Security
Zola Electric recognizes its responsibility to protect the information you entrust to us. Zola Electric maintains, and requires its third party, Cezanne HR, to maintain, technical and organizational measures to protect your data.

Your rights
Once you have provided us with your personal data, you will be able to access this information. If you would like to exercise your rights, such as to access, review, correct, update or erase personal data, please contact us at: dataprotectionofficer@zolaelectric.com. For your protection, we may need to verify your identity before responding to your request.

Changes to this Privacy Notice
This Privacy Notice may change from time to time. The most current version of the Privacy Notice will always appear on the site. The most recent version shall supersede any and all other versions of this Privacy Notice. Zola Electric reserves the right to change or modify this Privacy Notice at any time and at its sole discretion by posting revisions. Therefore, we encourage you to check back often to learn about those changes.

Contact us
We strongly believe in protecting the privacy of the personal data you share with us. Please contact us if you have any questions, complaints or suggestions about this Privacy Notice at: dataprotectionofficer@zolaelectric.com.


Gert Jan van Sluis

Director Human Capital
Zola Electric

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