Field Quality Engineer West Africa (CIV / Ghana)

Off Grid Electric Yamoussoukro Cote d'Ivoire Hardware Engineering

Company Description

Uncover hidden opportunities to make a global impact. Off Grid Electric is a growth-stage start up that’s on track to light a million homes in Africa over the next couple of years with clean, affordable solar energy. At the heart of our business is innovative solutions that delight our customers. We are looking for a Field Quality Engineer to ensure all products meet customer and company requirements. 

This may be your dream job if you’re someone who dreams of combining your knowledge and skills enabling Off Grid Electric to change the renewable energy landscape. You’ll also need to be passionate about bringing solar energy to off-grid and other underserved markets — billions of people around the world — with the unique social, technical, and business challenges that come along with it. You are inspired by the opportunity to unleash whole continents of human potential, and motivated to help build a truly epic business. 

Off Grid Electric, through its consumer brand Zola, combines Silicon Valley technology with local expertise to offer African homes and businesses a long-term solar solution to an unreliable grid. Adaptable to both energy needs and income, Off Grid Electric’s solution can be bought over time through a leasing structure. The first few watts starts a chain reaction that enables people to achieve commonly held aspirations: security, education, access to information, and a longer and more efficient day.

Today, Off Grid Electric powers more than 100,000 homes and businesses across Tanzania, Rwanda and Côte d’Ivoire. Off Grid Electric’s investors include: SolarCity, Vulcan Capital, DBL Partners, The Packard Foundation, Helios Investment Partners, and responsibility. Off Grid Electric is the recipient of the 2016 UN Momentum for Change Award, Zayed Future Energy Prize, and the 2015 Global Cleantech 100. For more information, visit


Off Grid Electric is seeking a Field Quality Engineer who will determine the overall product quality based on: evaluation of detailed requirements, customer feedback, and test results. The job also involves designing and troubleshooting prototypes that explore future technologies & user experiences. The Quality Engineer will work with Design Engineering, Manufacturing Engineering, and Operations to address and improve quality/reliability and manufacturability issues. Work will require leadership of cross-functional teams.

The ideal candidate will have great technical writing skills and some experience in lean manufacturing methodology and/or Design for Excellence (DFx). Additional relevant skills are: data collection and analysis, renewable energy knowledge, and working proficiency in English and French. 

  • Track and manage Quality Improvement projects to ensure consistent high product quality

  • Develop test plans to validate design intent and product performance

  • Run field testing, coordinate product installations, collect and analyze data, and report customer feedback

  • Setup sustaining product repair processes for debugging and repair of new and existing products

  • Track field failure rate and drive resolution leveraging the cross functional team for in-market products

  • Train a team of technicians supporting field testing and workshop repair


  • Bachelors of science in Electrical, Electronics or Mechanical engineering;

  • 3 - 5 years of experience in testing & troubleshooting complex hardware and software systems;

  • Hands-on experience in prototyping, troubleshooting, and manufacturing support for embedded systems;

  • Detail oriented with strong recordkeeping and organizational skills ;

  • Experience working with renewable energy technologies;

  • Candidate will be primarily based in West Africa (CIV or Ghana) with ability to travel locally and overseas as necessary (about 25%+ travel may be necessary);

  • Experience with project and people management and ability to drive issues to closure and influence change;

  • Experience in C or other embedded system languages;

  • Data analysis and reporting skills with proficiency in analysis tools such as MS Excel, SQL & Looker;

  • Working proficiency in English and French (ILR - Level 3 and above).

Other information

  • Travel to some of the loveliest and most exotic parts of Africa

  • The opportunity to directly improve millions of lives. By bringing sustainable electricity to a part of the world where 90% of people have no grid access - Few other activities can provide as fundamental an impact on human lives as this.

  • World-class medical, dental, and vision benefits

  • Some of the smartest, most committed, and hardest working international colleagues in a distributed environment


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