MEDECINS SANS FRONTIERES UK



Médecins Sans Frontières/Doctors Without Borders (MSF) provides life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. As an independent medical humanitarian organisation, we deliver care based only on need, regardless of ethnic origin, gender, religion or political affiliation.

MSF relies on donations from private individuals and organisations for the majority of its income. This private funding gives MSF the freedom to respond where needs are greatest and to speak out publicly, free from any political interference.

MSF has around 63,000 local and international staff working in over 70 countries, in some of the most challenging places in the world. Our medical humanitarian projects are supported by offices in 44 countries, including the UK and Ireland. These teams recruit staff, organise fundraising, and raise awareness on the humanitarian crises our colleagues are witnessing, as well as running different and diverse support activities. MSF offices are spread across Europe, North and South America, Asia, Africa and Australasia.

At MSF UK/IE, we support MSF's operations by building relationships with our supporters, increasing awareness of our work, raising funds, providing specialist medical expertise, ensuring MSF staff have access to relevant higher education programmes, catalysing change on medical humanitarian issues, and recruiting field staff. MSF UK/IE personnel are dynamic, hard-working, enthusiastic and committed to MSF's values and aims. In addition MSF continues to build upon its presence in Ireland to become a widely recognised, accepted and respected humanitarian organisation among Irish audiences, and within the Irish humanitarian and political sector.

MSF UK has a committed group of major donors made up of individuals, corporates, and trusts & foundations. In 2022 the Major Gifts Team, at the time comprised of nine people, raised over £14 million from more than 400 major donors.

The Major Gifts Administrator is an integral part of the Major Gifts team, managing administrative tasks for the team, to ensure the smooth and efficient running of the major gifts programme. By ensuring our income processing is kept at a high standard, our supporters have a positive experience when they make a gift to MSF as they receive accurate and prompt thanking.

The primary aspect of the role is the management and administration of major gifts income, ensuring that our record of major gifts income is up-to-date and accurate, and that the database reflects this.

We pride ourselves on our team values, which underpin how we work together as a team: respect, integrity, humanity, accountability, and empowerment, with collaboration at the centre, and the successful candidate will both exhibit and encourage these in others.

Hours: 24 hours / 3 days per week (to include a Thurs in the office; hours can be split across more than 3 days if this is more flexible)

Duration: Permanent

Salary: £24,033.89 per annum (£14,420.33 per annum pro rata)

Job Purpose

The Major Gifts Administrator is an integral part of the Major Gifts team, managing administrative tasks for the team, to ensure the smooth and efficient running of the major gifts programme. By ensuring our income processing is kept at a high standard, our supporters have a positive experience when they make a gift to MSF as they receive accurate and prompt thanking.

The primary aspect of the role is the management and administration of major gifts income, ensuring that our record of major gifts income is up-to-date and accurate, and that the database reflects this.

Please download the job description and person specification below for full details of the role.

KNOWLEDGE, SKILLS & EXPERIENCE

• Exceptional organisational skills with experience of managing multiple tasks and prioritising effectively
• Experience of working in an office environment
• Experience maintaining and developing effective administrative systems and procedures
• Experience in CRM systems
• Accuracy and excellent attention to detail
• Ability to work independently to general guidelines, with capability to use initiative and seize opportunities
• Proven interpersonal, team working and communication skills
• Clear evidence of research skills, including from online sources
• Computer literate and confident in using all Microsoft Office programmes
• Fluency in written and spoken English
• Commitment to the aims and values of MSF

Diversity, Equity and Inclusion

We are a welcoming, diverse, and inclusive organisation. MSF UK thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion. Please read our Equality & Diversity policy for more information.

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.

Safeguarding

MSF UK/IE is dedicated to safeguarding everyone who comes into contact with the organisation, for whatever reason and however brief. All posts are subject to safer recruitment process which include robust reference requests, scrutiny of employment history and where applicable criminal record and barring checks.

Our safeguarding commitment is underpinned by policies and procedures which encourage and promote safe working practice across the organisation. On joining MSF UK/IE you will be required to attend safeguarding training to ensure responsibility for and maintaining safe working practice and to safeguard our teams, beneficiaries, and communities.

Right to work in the UK

Candidates must have the right to work in the UK. If you are not sure about your right to work status in the UK and/or would like to discuss this, please contact [email protected]

APPLICATION PROCESS

HOW TO APPLY

Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date.

Recruitment timetable:

• Closing date for applications: 21 May 2023, 11.59pm (BST)
• Interviews: 30 and 31 May 2023 (in person at the London office)

Accessibility

We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know by contacting [email protected]

Examples of adjustments we can make:

• offering you an alternative if you are unable to use our online application system
• providing necessary information, such as the job description or assessment materials, in an alternate format
• allowing you to have someone with you during an interview for example, a Sign Language interpreter.

For questions, issues or further information, please contact [email protected].

For further information about the role please contact [email protected]

We look forward to receiving your application!