Unit Settlements Administrator

The Marlborough Group Bolton United Kingdom
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Company Description

Marlborough is a rapidly growing investment group that manages more than £9.5 billion for over 200,000 clients and employs some of the UK’s most respected fund managers.  The group has its headquarters in Bolton and offices in London, Staffordshire, Guernsey and Dublin.

The companies in the group – Marlborough Fund Managers, Marlborough Investment Management, Marlborough International, Investment Fund Services Limited (IFSL) and IFSL International – employ more than 190 people. Marlborough’s success has been built on leading the way in knowledge of the investment industry, service quality, product understanding and added value for our investors.

As we continue with our ambitious growth plans, we are looking for talented people who share our values and can help us ensure they remain at the heart of the business. That means putting our investors at the forefront of everything we do and constantly striving for excellence in the service we deliver.  In addition to receiving a comprehensive benefits package, successful candidates will join a team who are committed to collaborative working in an environment where personal and professional development are genuinely valued

Position

Role Purpose

  • Deliver exceptional levels of service in respect of the handling of client instructions.
  • Ensuring adherence to relevant FCA regulations;
  • Manage and mitigate risk, including to the firm’s reputation;
  • Ensure adherence to service level agreements;

Key Responsibilities

  • Reconciliation of cash into and out of business and client bank accounts;
  • Accurate processing of payments in accordance with SLAs;
  • Prompt investigation and resolution of errors and discrepancies;
  • Preparation of the daily Client Money reconciliation;
  • Preparation of monthly commission runs;
  • Monitoring and management of debtors and creditors.

Secondary Responsibilities

  • Other ad-hoc tasks as and when required;
  • Escalation of issues to management in a timely manner;
  • Continual process improvement;
  • Attendance of relevant training courses;
  • Continuous professional development.

Requirements

Essential Skills

  • PC literate
  • Professional telephone manner
  • Ability to prioritise and work to deadlines
  • Logical approach to problem solving
  • Excellent verbal and written communication skills
  • Strong numerical skills
  • Good attention to detail 
  • Ability to work as part of a team
  • Positive attitude
  • Friendly, approachable and professional manner
  • Flexibility and adaptability

Experience

Whilst experience in a similar role would be preferred, an aptitude for a numerical role and a desire to work in financial services is essential.

Personal Qualities:

  • Ability to work as part of a team
  • Positive attitude
  • Friendly, approachable and professional manner
  • Flexibility and adaptability

 

Other information

Benefits:

  • Competitive salary of £17-£18k with annual salary reviews
  • 25 days annual leave plus statutory bank holidays
  • 9% non-contributory pension
  • Annual discretionary bonus scheme
  • Private Healthcare Scheme
  • Death in Service at 5 x annual salary
  • 35 hour working week
  • Training for IOC and other relevant qualifications
  • Exam completion bonus £500 (IOC)
  • Study leave
  • Cycle 2 work scheme
  • Eye test reimbursement
  • Your birthday off
  • Christmas party and paid for social events during the year
  • 13 weeks fully paid maternity leave
  • 2 weeks fully paid paternity leave
  • Perkbox membership - access to more than a hundred rewards, ranging from free food in major UK restaurants, to movie tickets, to phone insurance and more.