Senior Partner Account Manager

Location: Manchester or London based

Working Style: 4 days per week in the office

Contract: Maternity Cover, 12-month FTC with potential to go perm if successful in your 1st year

Salary: £40k - £45k with double OTE

2 positions available

About M247

We’re so proud of the people and team at M247; our success and growth are a real joint effort. The key to our amazing team is simple – we focus on recruiting the best person for the job. We then create opportunities and equip you with the skills you need to build a successful career.

Our vision is for M247 to be the digital growth and innovation partner of choice. Underpinned by our heritage in connectivity and unified communications (UC) and advanced by our passion for cloud and application-based innovation, we enable our customers to grow and compete in the digital era.

Every single person at M247 has a part to play in our future success, so we look forward to your application and hopefully welcoming you into our team!

The role

In this exciting Senior Partner Account Manager opportunity at M247, you’ll onboard, retain and grow M247 partner accounts to exceed targets whilst always delivering unparalleled customer experience. In this key position, you’ll play a pivotal role in driving the ongoing growth and success of our business.

As the ideal candidate, you’ll be accustomed to creating sales opportunities with existing accounts within the telecoms and/or IT sectors at a senior level, whilst collaborating with the wider team to exceed targets. As part of an ambitious and expanding business, this is an ideal opportunity for a highly motivated Senior Partner Account Manager to take the next step in their career.

Key responsibilities include:

• You’ll manage and grow a volume of accounts to exceed sales and retention targets, across a group of large customers and self-identified high potential incubator accounts.
• You’ll onboard new partners onto the My247 Partner Program, ensuring your understanding of customer needs and their future plans for technology.
• You’ll assess the risks, threats and opportunities associated with these plans, whilst positioning M247 as their provider of choice for all relevant buying decisions.
• You’ll follow internal processes for forecasting, orders, pre-sales, updates and developing account plans, whilst updating Salesforce and the organization on what will be required to grow and retain the customer.
• You’ll champion your customer’s perspective and position internally, whilst establishing clear contact plans to ensure that M247 has appropriate relationships with technical, business management, influencers and decision-makers=-0
• Work with internal departments to ensure booking numbers are successfully converted into billable revenue and the customer journey is fulfilled.

Key personal skills needed:

• Proven Account Manager experience within high performing teams.
• Dedication to delivering an exceptional customer experience.
• Delivering profitable, long term business opportunities through effective account planning.
• Exceptional ability to identify sale opportunities, qualify sales leads and exceed targets.
• Expert levels of researching, networking and relationship building.
• Excellent interpersonal, communication and presentation skills.
• Industry awareness, with the ability to identify market trends, threats and opportunities.
• Must be willing to travel to external meetings with clients.
• Delivery within SaaS, telecoms and/or IT industry.

Your package and perks

In recognition of your hard work, you’ll be entitled to 25 days holiday + bank holidays with purchasing scheme available, Healthcare Cash Plan and PERKS, Company Life Assurance, 3% company Pension contribution, Enhanced Paternal Leave, Employee Assistance Programme, a challenging and learning focused work environment, plus more.

All applicants, regardless of gender, ethnic background, sexual orientation, age, religion, socio-economic status, or any other factor will be treated equally and fairly in the application process.