Network Engineer

Location: Manchester, M15 5RL

Contract: Permanent, full time, 4 days per week in the office

Hours: Mon-Fri

Salary: Up to £42,000 DOE

About M247

Welcome to the M247 adventure! We're not your average company – we're a tight-knit crew of go-getters driving incredible growth together.

What sets us apart? It's simple: we hunt for the best and then equip them for success. Join us, and we'll supercharge your career with the right skills and opportunities.

Our vision? Picture M247 as your ultimate partner for digital innovation. We blend connectivity, unified communications, and a sprinkle of cloud magic to empower our clients to thrive in the digital era.

But here's the twist – we're all heroes here. From day one, you're shaping our tomorrow. So, ready to dive in? Your journey begins with that application – and who knows where it could take you in our vibrant team!

The Role

To deliver the services ordered by customers within timescales to suit both the business and the customer.

Key responsibilities include but are not limited to:

• Technical vetting of customer network solutions, ranging from one-off internet connections to complex, multi-site projects
• Documentation of designed and deployed network services Configuration of Cisco switching and routing equipment
• Liaising with customers to ensure that services are delivered in line with their business needs
• Working collaboration with field engineers to handle installation and turn-up of customer connections
• Technical services inter-team cover
• Providing out of hours on call support on a rotating basis
• Assist with network maintenance
• Key team member for technical support escalations
• Share technical knowledge with colleagues across the business
• Cross-team technical cover where necessary

Key personal skills needed:

• Exceptional attention to detail
• Highly developed planning and prioritisation skills
• Dedicated to providing excellent customer service
• Able to quickly build relationships with customers and understand their technical requirements
• Ability to cope under pressure

Key technical skills needed:

• Good understanding of BGP, OSPF and EIGRP routing protocols and redistribution, along with MPLS, HSRP and STP
• Experience in the configuration and deployment of Cisco SD-WAN
• CCNA/CCNP certified or to demonstrate the ability to operate at that standard
• Good understanding of Fibre, FTTC, EoFTTC
• Proven track record of excellent documentation
• Experience inbuilding MPLS VPN networks
• Flexibility to provide occasional out-of-hours support to fit customer requirements

Desirable:

• Experience with Meraki APs & Purple WiFi
• Experience with Wireless Radio and/or Microwave for example Infinet, Siklu, Ceragon

Your package and perks

On top of your basic salary, in recognition of your hard work, you’ll be entitled to 25 days holiday + bank holidays with purchasing scheme available, Healthcare Cash Plan and PERKS, Company Life Assurance, Company Pension Scheme, support with working towards any professional qualifications relating to your role, Enhanced Paternal Leave, Employee Assistance Programme, a challenging and learning focused work environment, plus more.

All applicants, regardless of gender, ethnic background, sexual orientation, age, religion, socio-economic status, or any other factor will be treated equally and fairly in the application process.