Location: Manchester, M15 5RL

Contract: Permanent, Full Time

Hours: 40 hours per week, Mon-Fri

Salary: £25,300

April 2023 start date

About M247

We’re so proud of the people and team at M247; our success and growth are a real joint effort. The key to our amazing team is simple – we focus on recruiting the best person for the job. We then create opportunities and equip you with the skills you need to build a successful career.

Our vision is for M247 to be the digital growth and innovation partner of choice. Underpinned by our heritage in connectivity and unified communications (UC) and advanced by our passion for cloud and application-based innovation, we enable our customers to grow and compete in the digital era.

Every single person at M247 has a part to play in our future success, so we look forward to your application and hopefully welcoming you into our team!

The role

You will play a key role in securing our customers services with a focus on customer success. The team will support a small number of advanced service customers, working alongside Network & Cloud COE’s and product management.

The person will be responsible for the day-to-day customer support and be expected to own the network and / or cyber elements of customer projects from initial design build, transition and management in partnership with pre-sales, PMO, cloud / network build teams etc.

Working at M247, you will have major exposure the latest technology and be expected to provide opinions on areas of improvement, development or product assessment. The role will provide a continuous learning and development opportunity for the right person to contribute to the design and delivery of our secure and robust cyber security solutions. The individual will join us on our strategic journey of moving from a IPS to MSSP.

This is an incredibly exciting opportunity to join the business. We are looking for a candidate seeking to progress their career in cyber security and who has proven experience in a similar role to hit the ground running.

Key technical skills needed:

• Understanding of network security and cyber security principles
• Ability to assess, investigate, diagnose and resolve problems.
• Minimum 2-year experience in a support or Information Technology role.
• Experience of Fortinet FortiGate / FortiAnalyser or similar network security vendor.

Highly desirable skills

• Prince 2 or similar project management
• Experience in Microsoft security suite (Azure, Lighthouse, Graph, Secure Score)
• Understanding of vulnerability assessment / penetration testing
• ServiceNow experience

Your package and perks

In recognition of your hard work, you’ll be entitled to 25 days holiday + bank holidays with purchasing scheme available, Healthcare Cash Plan and PERKS, Company Life Assurance, 3% company Pension contribution, Enhanced Paternal Leave, Employee Assistance Programme, a challenging and learning focused work environment, plus more.

All applicants, regardless of gender, ethnic background, sexual orientation, age, religion, socio-economic status, or any other factor will be treated equally and fairly in the application process.