Credit Controller

Location: Manchester, M15 5RL

Working Style: 4 days per week in the office

Contract: Permanent, 40 hours Mon-Fri

Salary: £27,500

About M247

We’re so proud of the people and team at M247; our success and growth are a real joint effort. The key to our amazing team is simple – we focus on recruiting the best person for the job. We then create opportunities and equip you with the skills you need to build a successful career.

Our vision is for M247 to be the digital growth and innovation partner of choice. Underpinned by our heritage in connectivity and unified communications (UC) and advanced by our passion for cloud and application-based innovation, we enable our customers to grow and compete in the digital era.

Every single person at M247 has a part to play in our future success, so we look forward to your application and hopefully welcoming you into our team!

The role

As a Credit Controller, you’ll be responsible for the collection of associated debt and the resolution of queries whilst building and maintaining relationships with M247 customers.

As the ideal candidate, you’ll have proven Credit Controller experience and be keen to join fast paced and expanding business. This is an ideal opportunity for a driven individual to take the next step in their career.

What you’ll do:

• You’ll build and maintain successful working relationships with your colleagues and customers, whilst managing cash collection and customer accounts.
• You’ll ensure the resolution of issues and reconciliations in a customer-centric and diplomatic manner, whilst seeking amicable outcomes for all parties.
• You’ll be responsible for cash posting, monthly statement runs and direct debit processes, as well as input into weekly and monthly MI reports.
• You’ll work closely with various departments to resolve queries, support ongoing and upcoming project work as required and undertake other ad-hoc duties to support the wider team, as required.

Key Personal Skills:

• Confident and effective communication with both internal and external stakeholders.
• Good time management and organisational skillset, with great attention to detail.

Key Technical Skills:

• Experience as a Credit Controller in a fast-paced business.
• Proficient in all MS Office applications, including Outlook, Excel and Word.
• Salesforce experience is preferable.
• Customer account reconciliation

Your package and perks

In recognition of your hard work, you’ll be entitled to 25 days holiday + bank holidays with purchasing scheme available, Healthcare Cash Plan and PERKS, Company Life Assurance, 3% company Pension contribution, Enhanced Paternal Leave, Employee Assistance Programme, a challenging and learning focused work environment, plus more.

All applicants, regardless of gender, ethnic background, sexual orientation, age, religion, socio-economic status, or any other factor will be treated equally and fairly in the application process.