Connectivity Product Manager
Location: Manchester, M15 5RL
Working Style: 4 days per week in the office
Contract: Permanent, 40 hours Mon-Fri
Salary: £45,000 - £50,000 per year DOE
Set WFH day – to be discussed at interview
Hours – 08:30 – 17:00
About M247
Welcome to the M247 adventure! We're not your average company – we're a tight-knit crew of go-getters driving incredible growth together.
What sets us apart? It's simple: we hunt for the best and then equip them for success. Join us, and we'll supercharge your career with the right skills and opportunities.
Our vision? Picture M247 as your ultimate partner for digital innovation. We blend connectivity, unified communications, and a sprinkle of cloud magic to empower our clients to thrive in the digital era.
But here's the twist – we're all heroes here. From day one, you're shaping our tomorrow. So, ready to dive in? Your journey begins with that application – and who knows where it could take you in our vibrant team!
The Role
Reporting into the Customer and Technology Operations Director, this role will be responsible for executing predefined projects that enable new product or enhancing existing ones.
As the ideal candidate, you’ll have proven connectivity knowledge, demonstrable experience in delivering projects and be keen to join fast paced and expanding business. This is an ideal opportunity for a driven individual to take the next step in their career.
What you’ll do:
Product Strategy and Roadmap:
o Execute the defined product strategy and roadmap for our connectivity solutions.
o Conduct market research and competitive analysis to identify market opportunities and trends.
o Build business cases to validate assumptions within the predefined projects
Product Development:
o Collaborate with cross-functional teams including engineering, operations, sales, and marketing to develop and launch new products and
features, in line with the PRProduct Framework.
o Prioritise product features and enhancements based on customer feedback, market demand, and business objectives.
o Create detailed product requirements documents and user stories.
Product Lifecycle Management:
o Deliver projects as defined by customer and technology Director where a product has been determined to be at end of life.
o Monitor product performance and customer satisfaction, making data-driven decisions to improve the product.
o Ensure products comply with industry standards and regulatory requirements.
Customer Engagement:
o Serve as the primary point of contact for customer feedback and inquiries related to connectivity products.
o Conduct customer interviews, surveys, and usability testing to gather insights and validate product concepts.
o Work closely with sales and customer support teams to address customer needs and resolve issues.
Performance Analysis and Reporting:
o Analyse product performance metrics and generate regular reports for senior management.
Key personal skills needed:
Your package and perks
At M247, we go beyond the pay check to bring you a package of perks that truly enrich your journey:
🌴 Time to Unwind: Enjoy 25 days holiday + bank holidays, with the option to top up through our holiday purchasing scheme.
💪 Wellness First: Our Healthcare Cash Plan and PERKS program make sure your well-being is a priority.
🌟 Assured Care: Company Life Assurance offers security and peace of mind for you and your loved ones.
🏦 Plan Ahead: Our Company Pension Scheme lays the foundation for a strong financial future.
📚 Learning Path: We support your professional growth by helping you attain relevant qualifications.
👩👦 Family Matters: Enhanced Paternal Leave ensures you never miss those important family moments.
🤝 Support System: The Employee Assistance Programme is here whenever you need a helping hand.
🚀 Ignite Your Potential: Our dynamic environment fuels growth and innovation.
This is just a glimpse – your journey with M247 is about to be a whole new adventure. Welcome to a realm where rewards redefine work!
All applicants, regardless of gender, ethnic background, sexual orientation, age, religion, socio-economic status, or any other factor will be treated equally and fairly in the application process.