We are Local Space, a 2,700-home registered provider of social housing operating in East London & Essex. We are a G1 V1 rated RP (Registered Provider). We are Investors in People accredited and are the only housing association to hold the sector’s highest credit rating, AA-.

Originally formed by the London Borough of Newham as an innovative and independent vehicle for the acquisition and refurbishment of temporary accommodation. We work in 8 London boroughs and across a variety of districts in Essex. We continue to buy and refurbish properties and added 300 homes to our stock last year. We also offer intermediate rented homes for local key workers.

We know that one of the best ways we can achieve greater quality of life for customers is to provide them with a home they can be proud of and deliver cutting-edge services that are a pleasure to use. That’s why we’ve tripled the size of our component replacement and planned works programmes and are making a major investment in the development of our repairs and online services over the next 4 years.

Contracts Manager Responsive Repairs

Salary: 43,160- £46,280 per annum plus benefits

The contracts Manager Responsive Repairs will take operations responsibility for end-to-end customer journey within the responsive repairs service. The post holder will work in the Operations team managing the reactive repairs contract and developing a collaborative partnership using in depth knowledge of contractual conditions and appropriate controls to deliver services efficiently. You will be responsible for a revenue budget of up to £1m, delivering a sector-leading customer experience, making sure each transaction is positive and embedding a people first approach.

We offer a good benefits package including a generous holiday entitlement and membership of our gold health cashback scheme and Whitecalm Wellbeing app. We operate hybrid working where staff work in our Stratford office and at home.

Closing date: 10:00 am 25 August 2022. However, we may close the advert earlier if we have an overwhelming response.