Senior Account Manager

Jungle Creations London United Kingdom The Wild

Company Description

About Jungle Creations

We are Jungle Creations, an award winning social media agency and publisher. Since our creation in 2014, we have built a community of over 147 million followers on and beyond social. In 2019 we launched The Wild, our publisher-powered social agency, that helps brands unlock social through data and insights, so they can build communities and break into culture

Jungle Media is the home of our portfolio of award-winning social media brands. We have pioneered some of the world's biggest communities; from Twisted on food and drink, to VT on entertainment, Four Nine on female lifestyle, Craft Factory on DIY and family and Lovimals, Level Fitness and Futurology on pets, fitness and tech. With over 147 million (and counting) followers across all major social platforms, our team of creators, content producers and social strategy specialists know how to create content that gets people watching, talking and reacting. Our brands reach millions of people every single day through our video content, websites, podcasts (and even restaurants).

The Wild is a publisher-powered social and influencer agency born out of Jungle Creations. We saw an opportunity to unlock data & insight from Jungle’s 140M+ global audiences and bring a decade of our social publisher expertise to brands. With a roster of international clients including Red Bull, PepsiCo and Disney, we drive brands to unlock social, build community, and break into culture - on and beyond social.

Position

About the role:

The role of the Senior Account Manager is to work across several of the agency’s key clients, on both a campaign and retained client basis. The Senior Account Manager will be responsible for delivery and execution of quality creative work predominantly on social, but should have experience in other channels. This person will be a leader, be a trusted contact for the client and will be able to own a room, a production and a publishing plan. This role is most suited to a candidate who prides themselves on attention to detail, loves to throw themselves into a project and thrives in a fast-paced, high energy environment.

You will be responsible for:

Oversight and successful day-to-day running of your client accounts/projects and their subsequent deliverables (with support from the Head of Client Services where required).
Developing strong relationships with your day-to-day clients, immersing yourself in their business and becoming a guardian for their brand.
Campaign execution across social, digital, and traditional media.
Proofing content ahead of submission to the client to ensure that it meets their strategy, brand objectives and guidelines.
Taking a lead on financial management and budget tracking across accounts - working with the production & projects teams to ensure that client projects and campaigns are coming in within budget - ensuring this is reported to the leadership team.
Creating project schedules and timelines, ensuring that all stakeholders keep to project deadlines.
Problem solving client and campaign challenges with both creativity and feasibility in mind - with support from the Head of Client Services and interdisciplinary team.
Identifying any further opportunities to secure incremental revenue increases from existing clients.
Being an escalation point for clients where needed
Support on forecasting and reporting client revenue, margin and profit for your clients to the Senior Leadership Team.

Requirements

Experience and skills required:

Ability to own and execute integrated content strategies on behalf of clients
Experience in managing client retainers for always on social media management
Confident liaising with and presenting to clients
Experience managing a team
Experience leading on client accounts
Commercially aware, and always on the lookout for repeat and new business opportunities
Understanding of deliverables within client contracts and scopes of work
Effective communicator
Excellent time management and organisational skills
Excellent written skills with an acute attention to detail
High energy and positive team player
Familiarity with social analytics and media terminology

All employees are expected to comply with the company code of conduct, act professionally with colleagues, treat colleagues and the workspace with respect; It is your responsibility to ensure your behaviour, attitude and appearance always positively reflects Jungle Creations and doesn't do anything that would bring the reputation of the company into disrepute or cause a loss of confidence in its work.

Measures of success and key stakeholders:

Employees are monitored with bi-annual KPIs to measure their performance; these KPIs are made up of both skills and behavioural competencies. Jungle is committed to rewarding those employees who consistently exceed their bi-annual KPIs and will ensure those employees advance within the business.

Other information

We want you to add to our culture

At Jungle Creations, we aim to ensure our workforce reflects the diverse society we live in. Our different ideas, our different perspectives and our respect for one another enables us to be innovative, creative and build a sense of belonging that actively encourages our people to add to our culture. We want everyone to feel that Jungle Creations is a place where they belong and that is the reason why we look for the cultural add, not the cultural fit.

Our mission

‘We exist to create ideas that get people to thrive online and in the real world’

Our values

This is who we are. These qualities are the things we look for in new Jungle talent, the things we celebrate and reward our people for, and the things clients discover about us and our work.

Collaborate.

Whether in a small or large capacity, every one of our departments work in collaboration with each other. Encouraging this total collaboration means our people can team up with ease, and create the perfect environment for idea sharing, creative thinking, and working closely with clients and partners alike.

Innovate.

In a business and world that is forever changing, we pride ourselves on how agile and adaptable we are. Striving to experiment, take risks and be bold, Jungle celebrates how quickly its people can innovate and move with the times, ensuring we are at the forefront of change and the best in industry.

Champion.

We champion our people, their ideas, and their differences. Our people respect one another and the things that make each of us unique. We aim to support all voices internally and reflect this in the work we do. We actively encourage our people to add to our culture and want everyone at Jungle to feel that they belong.

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Privacy Settings

GENERAL PRIVACY POLICY FOR THE USERS OF Jungle Creations

Collection and use of information

Jungle Creations collects information and data that users choose to provide; Jungle Creations also collects information related to access of users in order to identify, solve problems and improve offered services.

The purpose of the collection and the use of information are those of the autonomous reporting by candidates towards clients and partners of Jungle Creations, which are interested in searching and recruiting human resources, through the information of curricula vitae and profiles voluntarily entered by the candidates themselves.

The information that users choose to insert on the Portal will be consulted, used and classified by other individuals/ organizations that can have access, as holders of rights guaranteed by the partnership or customer relationship with Jungle Creations.

Jungle Creations performs all necessary operations to ensure that the information are placed in a safe and protected environment, trying to restrict access to the database and distributing rights to users with adequate methods, but can not guarantee that unauthorized individuals/ organizations will not have access through an irregular method.

Jungle Creations, moreover, can not control the ways in which the authorized users catalog and transfer the information downloaded from the database, therefore it is user's responsibility to ensure that sensitive information are not inserted in Jungle Creations Portal.

Information provided by the Users are used by Jungle Creations to deliver offered products and services and to develop the Portal; some of our services may include the display of customized contents and advertising messages.

Jungle Creations may use the user's information to contact him/ her about Portal updates, to conduct surveys and for informative communications (with the possibility for the user to refuse the consent) and related to its services, including updates of the software used.

Communication of collected information

Jungle Creations may share information provided by users with third parties that support the delivery of its products and the performance of its services towards the users. These third parties may not use these information for purposes other than assistance and support in providing these products and services.

The information gathered can be shared if this is required by law. The information gathered on our web sites are cataloged in whole or in part in Italy and are subject to Italian law.

Jungle Creations may disclose or transfer information if its business is sold or acquired.

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The user can review, correct or delete its personal information at any time; to perform these operations, user can enter in his/ her private area, click on the Profile and/ or User Settings button and make all necessary changes.

The above information about the users will be deleted, but logs and other user demographic and statistical information could be kept, maintaining an archived copy of these information anonymously.

If the personal information of the users have been consulted by other individuals/ organizations before the revisions and deletions, Jungle Creations can not perform the deletion of previous information on their systems.i.

Other relevant information and insights

Please consult the full version of the Privacy Statement and the Privacy Policy for more information. Our sites are not suitable for persons aged under 18 years old.

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For any further information or details, clarifications and questions about our privacy policy, please contact us by writing an e-mail to or through the forms in the contact sections of our web site. It is also possible to write us at the following address: Jungle Creations, , , - .

Statement of obtaining your personal information:

We keep the personal information that we obtain about you during the recruitment process for no longer than is necessary for the purposes for which it is processed. How long we keep your information will depend on whether your application is successful, and you become employed by us, the nature of the information concerned and the purposes for which it is processed. We will keep recruitment information (including interview notes) for no longer than is reasonable. If there is a clear business reason for keeping recruitment records for longer than the recruitment period, we may do so but will first consider whether the records can be pseudonymised, and the longer period for which they will be kept. If your application is successful, we will keep only the recruitment information that is necessary in relation to your employment.

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