The Rack Group are part of IWS Group, a fast-growing family of specialist industrial product owners and service companies, each of which are market-leaders in their niche. The Group’s range of products and solutions cover workplace safety, impact protection, racking & shelving, recycling, 5S and visual communications, primarily serving the warehousing, logistics and material handling industry.

The Rack Group have been established for over 40 years as the UK’s leading pallet racking repair and maintenance professionals.The Rack Group name is synonymous within the industrial storage equipment industry for its continued mission to improve all aspects of safety associated with racking inspections, racking maintenance and racking protection. Over the years we have worked with the biggest names in retail to create bespoke racking repair systems and methods of keeping costs to an absolute minimum. The Rack Groups expertise and dedication to enhancing all safety aspects associated with the use of storage equipment have resulted in a service that meets and, where possible, exceeds the recommendations laid out in European Standards and SEMA guidelines for pallet racking safety.

This is a great opportunity to join an established market leader within the Storage Equipment Industry. A part of the growing IWS Group of companies, The Rack Group have a team of dedicated storage equipment inspectors and trainers and we are looking to add to our team. The company has been operating and expanding since 1982 and you will be joining a market leader at an extremely exciting time. You will be joining a growing organisation that has a real family feel, with a fantastic support network.

Although our company is based in South Yorkshire, our customer portfolio is nationwide. We are looking for inspectors within the Midlands and South West areas who will be then assigned the region local to them. There is a moderate level of travel to this role with some overnight stays.

Your typical working week will involve a mixture of inspecting, reporting and engaging with clients, offering a professional, friendly and approachable outlook.

We are looking for a candidate with experience within this industry and a SEMA Inspector qualification would be advantageous.

Responsibilities:

• Carry out inspections on industrial storage equipment as detailed within the department schedule, using current software and processes.
• Undertake training on all appropriate software.
• Produce high quality reports using industry standards along with current procedures and processes.
• Complete inspections/projects in a variety of environments.
• Provide technical and ongoing support to existing clients.
• Offer where appropriate, other services and products to clients from the company profile.

Known Challenges:

• Developing an understanding of the company and the industry in which it operates, and the challenges that it faces from internal and external factors relating to inspections/projects.
• Maintaining knowledge of PUWER/Industry regulations.
• Building skills and knowledge within the inspection software.

Success Management:

• Build and maintain effective customer working relationships.
• Meet or exceed customer’s expectations on delivery of inspection.
• Maintenance of auditable documentation trails.
• Be part of the Inspection working group, reviewing processes and systems to create an effective department.
• Demonstration of continuous improvement.

Training & Education:

Essential

• Good standard of general education backed by a track record of continuing professional development.
• Industrial Storage Equipment Experience
• IPAF Licence
• Working at Height/Harness Qualification

Desirable

• Inspection of Industrial Storage Equipment Experience (PUWER Regulations).

Skills, Knowledge & Experience:

• Able to prioritise and develop own work schedule.
• Exemplary communication and customer engagement skills.
• Commendable report writing skills.
• Collaborate effectively with others to ensure business improvements and efficiency.
• Knowledge of H&S regulations relevant to the industrial storage equipment industry.
• Knowledge and understanding of products, systems of work, inspection techniques and construction basics within the industry.
• Experience with AutoCAD and Site Notes software.
• Capable of working to challenging deadlines.
• Initiative-taking, hands-on, can-do attitude.
• Able to work independently and autonomously when required.
• A result orientated problem solver.
• Diligence, tenacious, persistent, and balanced.
• Able to articulate technical information to both technical and non-technical audiences.
• Establish and maintain effective working relationships, using communication skills.

Now part of the rapidly growing IWS Group of companies, investment is being made in people, systems and expanding the service offering for an ambitious period of growth. This is an exciting time to be joining the team. In return for your commitment to a 40 hour working week (usually Monday to Friday), we offer a competitive salary (based on skill & experience) in addition to the following benefits:

• 23 days holiday (rising to 25 after 5 years’ service)
• Health Care Cash Plan (after completion of probation)
• Company sick pay support scheme (after completion of probation)
• Employee Assistance Programme (including 1:1 counselling)
• Group Life Assurance – 2x annual salary (after 5 years’ service)
• PERKS retailer discount scheme