Rack Group are part of IWS Group, a fast-growing family of specialist industrial product owners and service companies, each of which are market-leaders in their niche. The Group’s range of products and solutions cover workplace safety, impact protection, racking & shelving, recycling, 5S and visual communications, primarily serving the warehousing, logistics and material handling industry.

Rack Group have been established for over 40 years as the UK’s leading pallet racking repair and maintenance professionals. Rack Group name is synonymous within the industrial storage equipment industry for its continued mission to improve all aspects of safety associated with racking inspections, racking maintenance and racking protection. Over the years we have worked with the biggest names in retail to create bespoke racking repair systems and methods of keeping costs to an absolute minimum. Rack Group's expertise and dedication to enhancing all safety aspects associated with the use of storage equipment have resulted in a service that meets and, where possible, exceeds the recommendations laid out in European Standards and SEMA guidelines for pallet racking safety.

This is a unique opportunity to play a pivotal role at what is an exciting time for this rapidly growing warehouse racking, repair, inspections, training and impact protection business. The company has built a market leading proposition based on its proprietary product offer, expertise and service levels, from project scoping and specification to installation and aftersales support. . With less than 50 employees, this is still a small business at heart. We have ambitious plans to double in size over the next three years and as part of the IWS Group, significant investment is being made in people, infrastructure, product development, systems, and marketing. The timing of this hire presents a rare opportunity for the successful candidate to help shape the direction of a PE- backed business and be highly accountable for its execution as it scales.

We are looking for an ambitious and professional self-starter, with an exceptional track record in key account management and new business development in a 3PL, Retail and FM or a related sector.

You will be responsible for all aspects of revenue generation, meeting the company’s growth targets and customer success. As a senior member of the team, you will also be expected to help shape business strategy, contribute to business planning exercises including sales budgeting and setting KPI’s, and to nurture a winning, professional, and enjoyable culture.

Responsibilities will include:

• Management, retention, and optimisation of existing key accounts:
• Develop, grow, and manage the sales pipeline
• Tender and quote management:
  • From consultation and pricing to submission and closing
  • Own the commercial pricing of all projects and quotes
  • Develop an efficient and effective process for tender submissions
• New business development.
• Regularly review the competitive landscape, identifying threats and opportunities:
  • Ensure the business remains relevant and differentiated, and key customer relationships are protected.
• Collaborate closely with colleagues, providing transparency and process to internal resources and materials planning requirements.
• Integrate and promote new, complementary services from associate companies.
• Create and nurture a high performance, positive working environment.

The ideal candidate will hold or be working towards Level 3 Health and Safety Qualification (NEBOSH or equivalent) and/or CSCS site safety card. The role also demnds experience of all aspects of account management within the pallet racking industry including;

• Experience working with architectural drawings and design specification (CAD)
• Knowledge of DC/Warehouse environments
• Experience and knowledge of the systems of work and construction basics within the pallet racking industry
• Knowledge of the Health and Safety, along with regulations relevant to the industry.

Skills & Competencies:

• New Business Generation
• Key account management
• Business development; credible in a technical, consultative sales environment
• Project pipeline management; forecasting sales, materials and resourcing
• Strong commercial acumen; strong numeracy skills, contract pricing experience
• High level oversight of installation or fit out projects
• Metrics and reporting
• Business planning
• Highly organised, process oriented
• Emotional Intelligence

• Competative salary (based on skill & experience)
• Pension Scheme
• Other flexible benefits available after a qualifying period
• Car allowance / Company Vehicle as applicable

Vacancy Reference: V26C760B1