Onsite Accommodation & Welfare Officer

INTO University Partnerships Manchester United Kingdom Centre Ops Student Support/Academic Support

Company Description

INTO’s mission: Transforming international student academic and career success through exceptional university partnerships.

Position

Onsite Accommodation Officer

Location: INTO Manchester

Salary: Up to £27,000 annual, depending on experience

Band: C

Contract Type: Full time-Permanent

Night Shift

INTO Manchester is currently looking to recruit an enthusiastic Accommodation Officer to join their Accommodation and Welfare team.

The Onsite Accommodation Officer will provide a supportive and friendly environment in accommodation for INTO Students and to ensure that the accommodation is kept in good order.

Your actual working hours may vary depending on the needs of the business but will mainly fall between 6pm and 6am on a rota basis 7 days a week. And as and when necessary, you will participate in a rota to work onsite and/or on-call during holiday periods, such as Christmas, and Easter Bank holidays.

This is an exciting role where you’ll have a wide scope of responsibilities and no two days are the same.

You will welcome students on arrival and respond to student needs outside of office hours; assist in signposting as required.

You will assist in delivering a thorough and diverse social programme for students and foster a community spirit in the residences supported by the INTO residential tutors.

You will also assist the INTO Manchester teams in following up with students who have poor attendance, welfare issues or have called in sick.

You will monitor Under 18’s in residence in line with INTO Manchester’s Child Protection Policy, ensuring they are in their rooms after curfew hours and follow up if anyone is not on site; and receive and record appropriate authorisation for Under 18s wishing to spend time away from accommodation.

Requirements

This is a student facing role where you’ll need to be approachable and have the ability to deal with a wide range of people from different backgrounds.
You will have excellent spoken and written communication skills.
You will have strong observational skills and problem solving abilities.
You will be Committed and responsible for promoting and safeguarding the welfare of children and young adults.

Other information

We Grow Together

At INTO, we’re in the business of growth. From school to university. From home to somewhere new. From dreams to career plans to long-awaited first days. And we believe growth isn’t just for students – it’s for our people too.

At INTO, growth means opportunities to feed your curiosity, to develop your skills and your career. It means staying true to our start-up soul, boldly saying “yes” and constructively saying “no”. It means building deeper relationships. And it means playing your part in our wonderfully diverse international community. Our dedication to growth – for students, our university partners and agents, for each other, and for ourselves – sets us apart. It’s what makes INTO a uniquely rewarding place to be, and to make a difference.

At INTO, we grow together

We are an Equal Opportunities Employer. We do not discriminate against our job applicants or employees on any of the grounds listed above. We select the best person for the job and all recruitment decisions will be made objectively.

INTO University Partnerships is committed to the welfare of our students receiving education at our Centres. This reflects the emphasis at INTO of supporting the well-being of our student and employee community.

As part of our commitment to this, applicants are asked to note that relevant local pre-employment checks will be conducted.

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Onsite Accommodation Welfare Officer INTO MANCHESTER.pdf

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Terms and Conditions

INTO Safeguarding Policy

INTO University Partnerships is committed to safeguarding and promoting the welfare of our students receiving education at our Centres. This reflects the emphasis at INTO of supporting the well-being of our student and employee community.

As part of our commitment to Safeguarding, applicants are asked to note that:

References will be followed up
All gaps in CVs must be explained satisfactorily
Proof of identity and (where applicable) qualifications will be required
Reference requests will ask specifically whether there is any reason that they should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18
Appropriate suitability checks will be required prior to confirmation of appointment
It is an offence to apply for a role that involves engaging in regulated activity relevant to children if you are barred from doing so

This role meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974. All applicants who are offered employment will be subject to a Disclosure and Barring Serviced check before the appointment is confirmed. This will include details of cautions, reprimands or final warnings as well as convictions.

Shortlisted candidates will be asked to complete a self-declaration of their criminal record or information that would make them unsuitable to work with children.

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