INTO’s mission: Transforming international student academic and career success through exceptional university partnerships.
Customer Service Specialist
Hanoi, Vietnam
Permanent, Part-time
Working hours: 1-2 days per week, 8 am - 5.30 pm (Saturday and/or Sunday)
Salary: Up to VND 600,000 per day
Band A
Join our dynamic team as a part-time Customer Service Specialist in Hanoi! This exciting role offers the opportunity to support IELTS examinations, organise engaging events, and contribute to our marketing and administrative efforts. As a Customer Service Specialist, you will play a crucial role in ensuring a positive experience for our students, test-takers, and visitors.
Key Accountabilities:
1. Support IELTS Examination and Relevant Tasks (50%)
2. Support Organising In-Centred Events (30%)
3. Other Marketing, General Administrative Tasks, and Reports (20%)
Qualifications:
Benefits:
Join us in making a difference in the lives of students and test-takers. Apply today and be part of our dedicated team in Hanoi!
We are committed to creating a diverse and inclusive environment and encourage candidates of all backgrounds and experiences who believe they are suitable for the role to apply. All applications will be reviewed and will receive a response.
We Grow Together
At INTO, we’re in the business of growth. From school to university. From home to somewhere new. From dreams to career plans to long-awaited first days. And we believe growth isn’t just for students – it’s for our people too.
At INTO, growth means opportunities to feed your curiosity, to develop your skills and your career. It means staying true to our start-up soul, boldly saying “yes” and constructively saying “no”. It means building deeper relationships. And it means playing your part in our wonderfully diverse international community. Our dedication to growth – for students, our university partners and agents, for each other, and for ourselves – sets us apart. It’s what makes INTO a uniquely rewarding place to be, and to make a difference.
At INTO, we grow together
We are an Equal Opportunities Employer. We do not discriminate against our job applicants or employees on any of the grounds listed above. We select the best person for the job and all recruitment decisions will be made objectively.
INTO University Partnerships is committed to the welfare of our students receiving education at our Centres. This reflects the emphasis at INTO of supporting the well-being of our student and employee community.
As part of our commitment to this, applicants are asked to note that relevant local pre-employment checks will be conducted.