Inspiration Healthcare is a British based, global provider of medical technology, and our mission is to pioneer medical technology that improves outcomes of patients, starting with the very first breaths of life.

We provide high-quality, innovative products to patients around the world that help to improve patient outcomes, and we actively invest in innovative product opportunities, disruptive technologies and, of course, our people.

The Group currently consists of three companies: Inspiration Healthcare Ltd, SLE Ltd and Viomedex Ltd and, under these brands, we sell neonatal intensive care and operating theatre equipment around the world through a network of distributors into over 75 countries.

We also offer a full range of ambulatory infusion care devices for both hospital and homecare applications to customers across the UK and Ireland.

Products range from highly sophisticated capital equipment through to single-use disposables all of which can help improve outcomes of extremely sick patients.

We can proudly admit that we haven't come this far without entrepreneurial spirit, a solution driven attitude, and a determination to improve outcomes for premature and sick babies. So if making a positive difference to other people’s lives resonates with you and you believe that you have what it takes to flourish and succeed in this role, then we’d love to hear from you.

JOB PURPOSE (ROLE DEFINITION):

The Quality Assurance Technician will be responsible for the management of suppliers’ documentation, working with suppliers to review and get the approval of required documents in line with procedures and ISO/ regulatory requirements. Support the goods-in-inspection process and coordinate with the suppliers to implement corrective actions for the non-conformity raised. Undertake a proactive approach with both internal stakeholders and suppliers to meet the compliance requirements of the supplier quality assurance processes.

MAIN DUTIES AND RESPONSIBILITIES

• To ensure that mandatory suppliers’ information is updated in the Supplier Quality Management (SQM) module of eQMS.
• Regularly review and update suppliers’ records on eQMS following standard operating procedures.
• Periodic review of supplier certification, agreements, and other relevant documentation.
• Support to ensure compliance with all applicable supplier quality standards, regulations, and internal procedures by proactively interpreting Quality requirements, and devising and implementing solutions to support the maintenance and enhancement of quality documentation.
• To liaise with suppliers and other stakeholders on regular basis to obtain required certificates and agreements in a timely manner.
• Support supplier selection, approval, and ongoing Supplier evaluation process.
• Keep up-to-date records of supplier performance monitoring process in the eQMS.
• Support when required on goods inward inspections following sops.
• Support internal NCs and supplier corrective action report (SCAR) process.
• Support the supplier’s return process for the non-conforming material.
• Participate in project/new product stage gates where supplier info/deliverables are required.
• Liaise with manufacturing on issues affecting supplier management activities.

MANAGEMENT RESPONSIBILITIES

N/A

Experience and Qualifications Required

Mandatory

• Previous experience in the management of important documents and records.
• Data analysis.
• Good communication skills.
• Proficiency in the Office365 suite

Desirable

• Experience in using statistical/ data analysis to drive continual improvements.
• Previous experience in using eQMS.
• Previous experience with In-process or good-in-inspection processes.
• Previous experience with NCR or SCAR process.
• Previous experience in QA (ISO13485:2016)

Key Skills and Competencies

• Flexible and able to work as part of a team, covering for other team members as appropriate.
• Strong time management and organizational skills.
• Excellent Verbal and Written Communication/ Interpersonal Skills.
• Meticulous/Attention to Detail.
• Proactive approach to issues and desire to initiate action.
• Planning, Organising & Ability to facilitate change.
• Ability to plan and prioritise assigned workload.

As well as being dedicated to providing a great place to work in a rewarding, stimulating and environmentally conscientious environment, we offer an extensive range of benefits, listed below, and actively support learning and development opportunities for all:

• 25 days' holiday pa, rising to 28, plus bank holidays
• Compressed 4 day week & blended working options
• Enhanced pension scheme (with salary sacrifice option)
• Bonus schemes
• Sharesave scheme
• Mind & body wellbeing support
• Healthcare cash plan
• Retailer discounts
• Life assurance
• Enhanced and equal leave & pay for new parents
• Cycle to Work
• SmartTech scheme
• Electric Car Benefit
• Employee referral scheme
• Travel season ticket loan