Innovyze is a leading global provider of smart water infrastructure modelling and simulation software solutions for government agencies, engineering consultants, municipalities and utilities, a $1B+ annual market opportunity in the US alone.

Our clients include the majority of the largest UK, Australasian, East Asian and North American cities, foremost utilities on all five continents, and ENR top-rated design firms. With unparalleled expertise and offices in North America, Europe, and Asia Pacific, the Innovyze connected portfolio of best-in- class product lines empower thousands of engineers to competitively plan, manage, design, protect, operate and sustain highly efficient and reliable infrastructure systems, and provides an enduring platform for customer success.

Opportunity for Impact

Innovyze operates in the water infrastructure software market which is experiencing structural growth, driven by multiple factors, including: emerging economies building water infrastructure to accommodate rapid urbanization; developed countries requiring increasingly sophisticated management of aging water resources; increasing levels of storms and floods as a result of climate change; and the need to manage the cost of water infrastructure ownership as total water infrastructure assets continue to grow.

The Senior DevOps Manager, SaaS Platform will lead a team of DevOps Engineers and drive a culture of innovation while promoting engineering best practices. Reporting to the VP of engineering, this person will be responsible for cloud infrastructure, services, and applications for Innovyze’s SaaS platform for Operations Analytics and AI.

Responsibilities:

• Lead, hire and manage a global team of passionate DevOps engineers by providing clear direction, removing obstacles, facilitating cross-functional collaboration and providing strong mentorship across all levels.
• Establish the vision for Innovyze’s Cloud infrastructure and develop a strong DevOps function, attracting and cultivating strong talent; be able to mentor and grow existing technical talent within the organization.
• Leverage a historically strong (and industry leading) product offering and identify/ execute a migration pathway towards containerized cloud offerings, including CI/CD toolchain, site reliability, etc.
• Foster a culture of innovation and promote DevOps best practices across teams and locations while ensuring that the correct processes are in place and followed.
• Drive predictable operation with measurable improvement in efficiency/time of shipping releases, SLA delivery, and uptime.
• Ensure excellence by fostering an environment of fearless engagement, emphasizing a balance between speed and quality, while encouraging healthy conflict and raising the red flag when risks arise.
• Set clear expectations and vision for the global DevOps organizations, setting and tracking goals and by soliciting, synthesizing, and delivering feedback to team members.
• Be a technical thought leader and effectively convey technical strategy.
• Drive the strategy to recruit high performing DevOps professionals and partner closely with HR on strategies to retain them.
• Partner with the Software Engineering and Product Management teams to ensure customer-focused Cloud roadmap development, and on objectives that the team can effectively deliver.
• Cross functionally collaborate to drive strategic growth initiatives.

• 6 + years of DevOps or equivalent competency in a SaaS or technology development role, preferably in the IoT space.
• Deep experience building cloud-hosted SaaS infrastructure at scale within high growth software environments.
• Strong people leadership & management experience in software product development and SaaS services.
• Bachelor’s degree or higher strongly preferred.
• Experience building and running teams of 5 people or larger with a consistent track record of promoting and developing team members.
• Experience working in a business with a diverse portfolio offering across multiple lines of business.
• Deep knowledge of a variety of different technical stacks and a strong knowledge of networking technologies, systems architecture, redundant infrastructure, and design/implementation of multi-tenant SaaS products.
• Strong ability to convey ideas convincingly and to influence without authority, particularly around communicating critical technical challenges to non-technical business members to ensure alignment.
• Operational level understanding of modern cloud-based distributed systems, web, and native applications.
• A Must: Hands-on experience with AWS-hosted environments.
• Strong analytical skills.
• Strong Communication proficiency – verbal and written.
• Ability to travel on occasion as business needs dictate and effectively work virtually as needed.
• Experience delivering real-time distributed computing systems, preferably SaaS in a micro-services and/or serverless (e.g. Lambda) architecture utilizing message bus technology (RabbitMQ, Kafka).

Leadership Competencies

• Inspires others: Shares passion for our vision, culture and opportunity
• Customer focused: Makes decisions, prioritizing the impact to our users and customers
• Results oriented: Focuses on delivering results not activity
• Data driven: Balances data with experience to make informed business decisions
• Collaborative: Builds partnerships and ensures shared success
• Accountable: Owns and keeps commitments
• Disciplined: Enforces operational rigor
• Courageous: Willing to raise, make hard calls in service of the business
• Transparent: Shares good news and bad news to inform realistic and sound decisions