Inenco was established in 1968. We have been delivering lasting value for our customers for over 50 years and we are proud of our heritage in the energy market. We deliver independent, transparent and integrated energy solutions that meet our customers' business needs today and will future proof them for tomorrow.

Our customers’ worlds are busier than ever before, and their demands from their energy partners are both changing and growing. At Inenco we believe our independence is core to our ability to champion our customers best interests. We bring unparalleled experience, insight and solutions to a rapidly advancing market place. We provide access not only to secure pricing and supply but also to emerging technology, sustainability and legislative developments – ensuring our customers always stay ahead of the field.

This role is responsible for implementing business requirements into Inenco’s CRM solutions. The post holder configures, customises and deploys CRM systems changes.

The post holder is a key member of the software engineering function within the technology department. They are responsible for contributing towards the realisation of the department’s engineering strategic direction.

The post holder has the responsibility for implementing within the engineering function.

They are responsible for the CRM implementation output from themselves and, when appropriate, others under their supervision.

The post holder will be expected to work with some supervision and will have the authority for a medium degree of latitude in decision making. They will be expected to make decisions within the scope of their role and will be held accountable for the outcomes of these.

They will use their understanding of software development principles, patterns, practices and processes in the day-to-day tactical execution of their duty

Key Responsibilities:

• Implement configuration changes to Inenco’s CRM systems
• Deliver all work tasks to agreed deadlines
• Create and improve systemised process flows
• Develop unit tests
• Support Show & Tell activities
• Prepare systems for deployment
• Provide regular and targeted communication to management
• Providing clear ownership and resolution of CRM issues
• Cultivate strategic and collaborative internal relationships with key stakeholders and influences
• Keeping up to date with technical and industry developments

• Minimum 5 GCSE’s A-C grade including Maths and English
• Minimum 3 A Levels A-C (or equivalent)
• Bachelor’s degree (or equivalent)
• At least 1 previous years’ experience administering SalesForce CRM or an equivalent platform
• Strong analytical and problem-solving skills with a logical mind Strong conceptual ability, both for analytical problem solving and shaping the design of solutions
• Experience of delivering software solution / configuring software through a Software Delivery Lifecycle
• Ability to multi-task, organise and prioritise their workload, and that of others
• Understands the principles of system and user acceptance testing and the link to requirements documentation and is able to produce relevant scripts
• Excellent communicator, listener and facilitator and is able to present findings and recommendations to senior stakeholders
• Experience of working with Agile, iterative and Waterfall delivery approaches