Sales Support Administrator

Inenco Blackpool United Kingdom Enterprise Operations Management
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Company Description

Inenco is one of the UK’s leading energy management consultancies. Our focus is on changing the future of business energy by delivering innovative solutions that meet our clients’ changing business needs today and will future proof them for tomorrow.

We bring unparalleled experience, insight and solutions to a rapidly advancing market place. We provide access not only to secure pricing and supply but also to emerging technology, sustainability and legislative developments – ensuring our customers always stay ahead of the field.

This is a business focused on delivering positive outcomes for our clients, our people and the communities in which we live. We work hard to create a positive environment, celebrate and reward our successes and enjoy the job we do.

Position

  • Completing quality checks for sales contracts to ensure they meet business and supplier requirements
  • Provide support to Sales colleagues on businesses processes to drive quality and performance
  • liaising with energy suppliers to resolve any issues that arise during the sales journey
  • Accountable for ensuring that all sales records are accurately maintained and updated within Salesforce

Requirements

  • Successfully process sales contracts via a CRM system to help support the business to achieve its revenue targets
  • Complete pre and post quality checks on all Sales, to support the business reduce leakage, risk and customer complaints
  • Facilitate the processing of information requests between internal and external stakeholders
  • Co-ordinate and provide feedback to internal and external stakeholders to continually drive results
  • Identify any issues or areas for improvement within existing processes
  • Adhere to and champion the Enterprise guidelines for compliance
  • Protect client data by adhering to GDPR regulations and to act as a champion

 

Other information

  • Minimum 5 GCSE’s A-C grade including Maths and English
  • Previous support / administration experience
  • Strong writing and proofreading skills
  • Excellent working knowledge of Microsoft Office Application including Word, Excel and Outlook
  • Experience of working with CRM systems (desired)
  • Good written and verbal communication skills
  • Good organisational skills
  • Ability to work effectively within tight deadlines
  • Ability to engage with a wide variety of stakeholders

The Inenco Values

  • Change for the Better
  • Customer Focus
  • Doing the Right Thing
  • Working Together