CRM Data Officer

Hope for Justice Manchester United Kingdom Partnerships
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Company Description

Hope for Justice exists to bring an end to modern slavery by preventing exploitation, rescuing victims, restoring lives and reforming society. Around the world, we are growing a movement of abolitionists who believe freedom is worth the fight. Our team works from more than 30 locations across five continents. If you’re looking to make a difference, this is the place for the you.

Hope for Justice is committed to the principles of diversity, equality and inclusion. We are a global organisation with staff from a wide variety of backgrounds, and ensure through our recruitment processes that we continue to welcome candidates from all walks of life. If you feel that your skills and experience fit one of our advertised roles, and you share our values and mission to end slavery, then we strongly encourage your application regardless of your background.


Hope for Justice is seeking an International CRM & Data Officer with a drive to develop and refine processes.

In this role, you will manage the international CRM system ensuring all data is captured effectively and streamlined in order to provide insightful reports and analysis across the global team.

You will work with a range of internal stakeholders across the organisation, which requires good communication skills to ensure projects are managed to the highest standard. The successful candidate will need to have an excellent level of data analysis skills as well are the ability to work with excel and reporting mechanisms.

The work of this role within the international team is vital to achieve sustainable and long-term income, and in doing so, changing lives and ending slavery.

For more information, please download the Role profile at the bottom of the advert.


  • Work with Partnership Operation Manager to manage and standardise processes for our international CRM system for all supporters ensuring constituent profiles and all income streams are accurately recorded.
  • Work with Partnership Operation Manager to standardise and support on processes for international colleagues for donors and corporates, so that opportunities are presented to relevant staff and recorded accurately.
  • Produce international templates for regular monthly reports for management.
  • Support reconciled regional financial data to ensure coded correctly.
  • Provide detailed analysis of campaigns as instructed by Partnership Operations Manager to help inform and improve future campaigns and initiatives.
  • Understand and uphold the standards outlined in the Hope for Justice Safeguarding policies, acting with due care and attention to safeguard the wellbeing of anyone that comes into contact with our work and reporting concerns if they do arise.

Other information

Benefits of working at Hope for Justice

Hope for Justice is committed to supporting our staff’s wellbeing and offers competitive salaries and a range of additional benefits to our staff. This includes generous annual leave entitlement, pension scheme contributions, company sick pay, enhanced maternity and paternity pay and access to the Employee Assistance Programme for staff and their family. As well as operating both Flexible and Hybrid working policies for our UK employees.

Salary: Up to £25,000, dependent on experience

Closing date: 20th March 2023

Location: Flexible (Occasional travel to the Manchester head office will be required)

All offers of employment will be subject to satisfactory references and appropriate screening checks, which include criminal records checks, in line with our Global background checks policy. Hope for Justice participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme, as part of the referencing process we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.