Senior Human Resources Generalist - Lisbon Office

Guestcentric Algés Portugal Human Resources Hybrid
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Company Description

GuestCentric is the leading provider of cloud-based digital marketing software and services that help extraordinary hoteliers enhance their brands, drive direct bookings and connect with

their customers and on all digital platforms.

We are extremely proud that GuestCentric was featured on the Skift Travel Tech 250. A report that selected the 250 travel tech companies that are shaping the modern-day travel experience.

The development of such software requires special people who love creative, challenging, and fast-paced environments. We operate at a high energy level, and we value work/life balance, delivering fantastic products, world-class customer service, and making a difference in the world of travel.


We are looking for a Human Resources Generalist (full-time) for our Lisbon office (Hybrid).

Main focus: A great HR team player focused on employees’ happiness, able to have the GuestCentric team motivated at 100%+

Manage the day-to-day operations of the human resources team.

-Taking ownership of all HR administrative tasks:

  • Admin compensation and benefits administration
  • Ensure the correct execution of monthly payroll reports
  • Manage, develop and implement HR policies
  • Manage, develop and implement benefits with local partners for GuestCentric employees
  • Deal with Safety and Health Company’s plan
  • Support employees regarding HR topics such as holidays, travel requests, documentation tracking
  • Ensure compliance with employment laws and regulations, keeping abreast of changes and implementing necessary updates;
  • Keep track of employee training

-Talent motivation and development:

  • Monitor and manage company culture across the organization
  • Create, monitor, and manage HR KPIs, namely employee happiness indicators
  • Work on company-employee alignment, maintaining communication across teams.
  • Coordinate coaching and team-building activities

-Recruitment, talent attraction:

  • Post jobs, perform screening interviews, manage the recruitment process
  • Take care of employees onboarding and offboarding

-Office management


  • Graduated in Human Resources or related fields;
  • 3 to 5 years of experience in a similar HR role
  • Strong communication skills, active listening, teamwork, critical thinking, and good energy
  • Empathy and the ability to balance employee desires with company needs
  • Knowledge about labor law and payroll experience;
  • Ability to handle sensitive and confidential information with discretion and professionalism;
  • Ability to work independently, self-motivated, proactive personality
  • Proficient in MS Office applications, particularly Excel, with the ability to manage and analyze data effectively;
  • Knowledge of English and Portuguese (understanding, speaking and writing)

Other information

What we offer:

  • Health Insurance
  • Career Plan
  • Fun time at Team Buildings
  • Free coffee
  • Gym discount
  • Birthday day-off
  • Friendly Child-policies
  • Great team-mates
  • Use of MacBook laptops