IoT Solution Architect

Eseye ...... United States of America Service Delivery

Company Description

Eseye empowers businesses to embrace IoT without limits. We help them to visualize the impossible and bring those solutions to life through innovative IoT cellular connectivity solutions that enable our customers to drive up business value, deploy differentiated experiences and disrupt their markets. Our pioneering IoT cellular connectivity solutions, versatile hardware, technical consultancy and round-the-clock support allows businesses to overcome the complexity of IoT design, development and deployment. We guide them every step of the way, so they can move forward with IoT projects without the fear of getting it wrong. Supported by our unique AnyNet Secure® SIM technology, Connectivity Management Platform and a powerful partner ecosystem, we help more than 2,000 customers to seamlessly connect millions of devices across 190 countries, agnostic to over 700 available global networks.

Position

Role Overview

Are you an experienced Solutions Architect with a background in IoT and other related technologies? If you are a professional with experience adopting and designing solutions to multiple LTE & 5G technologies across multiple market sectors and geographies, and you enjoy being hands-on with customers, engineering, and product teams, you may be the person our team needs. We are seeking a talented candidate to join our team as an IoT Solutions Architect.

This is a unique opportunity to gain experience in the fastest-growing technology field. The role of the Solution Architect is to perform discovery sessions, manage the requirements gathering, technology selection and solution design with our customers to help them adopt Eseye advanced technology solutions and elevate Eseye to their Trusted Advisor status. The IoT Solutions Architect will support our sales teams in designing solutions to meet our customers’ IoT needs. The ISA is responsible for creating effective, efficient, scalable, secure, and innovative IoT Solutions for Eseye customers. The scope of these solutions will span hardware, software, network, middleware, security, cloud/customer hosted applications & platforms, and their collective integration. This is a customer-facing role that requires an individual with strong technical, communication and collaboration skills.

This is an exceptional opportunity to become part of a fast-paced and rapidly evolving, global IoT organization with huge growth and many exciting projects and ventures in the pipeline. Our tight-knit community allows you to build new skills, strengthen your expertise and develop cross-industry skills as our growing business presents new opportunities for you to own and run with.

Responsibilities of this position include:

  • The role is supporting Eseye Global IoT Customers across in multiple countries with a focus on the USA.
  • Capture, interpret, and document customer requirements to aid in the development of customer solutions.
  • Design scalable technical solutions to address the complete IoT lifecycle leveraging Eseye’s core products and professional services portfolio.
  • Facilitate discovery and design meetings with customers and internal Eseye teams.
  • Aid in the development of RFP responses, proposals, and Statements of Work ensuring customers’ needs are met, cost model is adequate, and deliverables meet sales and customer expectations.
  • Identify key technical and business risks associated with solution designs
  • Present solution proposals to customers in collaboration with Sales.
  • Aid in the creation of the Statement of Work to define work scope, deliverables, timelines, and Eseye’s / Customer’s roles and responsibilities.
  • Maintain a high level of expertise in IoT and Mobility related technologies, and industry trends. Actively contribute to Eseye’s knowledge management systems.
  • Lead technical engagement with vendors for products and support issues.
  • Work closely across multiple Eseye organizations including Product, Marketing, Professional Services, Network, and IT to optimize solutions and increase customer value.

Requirements


Required Qualifications:

  • Bachelor’s Degree in Computer Science, Information Systems Management (or other related technology degree) or equivalent field experience.
  • 3+ years of experience in working with large corporate customers in a solution design or consultancy role.
  • A minimum of ten (7) years’ experience architecting / designing / supporting production-quality carrier / enterprise class, IoT and advanced mobility systems.
  • Experience with IoT platforms and devices, middleware, device management, and related IoT/M2M/SCADA technologies. The ideal candidate has experience with eSIM/eUICC technologies. Familiarity with basic data packet layer networking concepts such as SGW/PGW, CGNAT, TCP/IP, MQTT, and CoAP all the way down to the data schemas a customer might use is a big plus.
  • Experience with mobility platforms and devices, middleware, device management and related enterprise mobility management technologies.
  • Experience with network technologies (NFC / PAN / WAN), including terrestrial (IP-based), satellite, cellular, Wi-Fi, Bluetooth, ZigBee, and low power (LPWAN).
  • Experience with IoT and mobility security technologies and vendors.
  • Excellent written and oral communication / presentation skills. The ability to build trusted customer and partner relationships at all levels is paramount.
  • Must be able to simplify and effectively communicate and collaborate.
  • Ability and willingness to travel, as needed, up to 50%.

Desired Qualifications:

  • IoT Platform / Security / Network / Enterprise Mobility Management (EMM) certifications.
  • Experience with Cellular based radio technology.
  • Experience with Enterprise Resource Planning and Workflow Management Systems.
  • Experience with IoT Devices, Modules, and SIM Technology.

Other information

Company Benefits

  • Competitive salary and career progression
  • 20 days PTO
  • Health, Dental & Vision Cover for yourself and any spouse/children
  • Basic Life and AD&D Cover
  • Retail & Entertainment Discounts/Coupons through our Trinet Pay & Benefits platform
  • 401k Plan (employee contribution)

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