Operations Analyst

ENSEK Nottingham United Kingdom Professional Services
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Company Description

We are a technology business operating in the global energy sector.

ENSEK have become the go-to option for top energy suppliers across the globe. Why? Because our technology is a significant step change away from the legacy systems that have historically dominated the market. It’s also massively cheaper to adopt the ENSEK solution, with no loss in customer service or standards.

But by far the biggest reason why ENSEK is the best choice in energy supplier software, is because of the people who work here and their endless enthusiasm, energy, and the way they support their colleagues. All our clients comment on what great people we have. Our people are our superpower.

That is where you come in.

Position

Your job will be to make our clients back office operations flow as smoothly as possible. You’ll work as a part of a squad of analysts to meet our agreed Service Level Agreements with each client, identifying and removing blockages like missing or erroneous data flows or resolving disputes to get things moving again. You will become an energy expert, an energy data flows expert, and ultimately, be part of a cracking team of industry professionals who offer a very well regarded, software and data led managed service.

Requirements

1. If you have any MS-SQL, this would be a great advantage but it’s not essential and otherwise the usual stuff like Excel, Word and Office 365 would be a great start. Some of our best people joined with very little energy or technical experience, so don’t let this lot put you off.

2. We work at a quite a pace. The industry is changing fast and we have to flex and adapt to keep at the forefront. You’ll need to be ok with that too. Switching priorities with ease, moving from task to task with speed and accuracy. You’d have to like change and variety to love working here.

3. Fundamentally, you’ll be naturally analytical. You’ll spot issues (like a meter reading that just looks wrong), see what doesn’t fit the expected pattern and then create a solution to get things back on track

Other information

Why work here

You will be able to work at a location to suit you, be it home, office or elsewhere

You will never be bored. Its fast moving and varied.

You will like and enjoy the people you work with, and we are certain you’ll notice that when you first meet us.

You will be stretched and grow your skill set in a learning and development culture.

You don’t need a work persona. We have a broad, diverse culture and you can just come as yourself

You will be given autonomy and we expect and hope that you’ll take it and run with it.

You’ll be able to easily navigate our simple, flat organisational structures with bureaucracy kept to the minimum.