We are a technology business operating in the global energy sector.
ENSEK have become the go-to option for top energy suppliers across the globe. Why? Because our technology is a significant step change away from the legacy systems that have historically dominated the market. It’s also massively cheaper to adopt the ENSEK solution, with no loss in customer service or standards.
But by far the biggest reason why ENSEK is the best choice in energy supplier software, is because of the people who work here and their endless enthusiasm, energy, and the way they support their colleagues. All our clients comment on what great people we have. Our people are our superpower.
That is where you come in.
As a business that has achieved industry leading levels of growth in recent years, we want to build further on that success by delivering successful programmes for our strategic customer base in the UK and expanding into new geographies.
Reporting to the Chief Delivery Officer, the Head of Professional Services will be responsible for managing a complex portfolio of implementations, migrations, and business transformation to support this growth. These programmes of work are strategically critical to the business and require management across multiple internal and external functions and stakeholders.
This person will be key in providing a laser focus on delivery and will provide the vision and direction for a team of delivery specialists in multiple locations. This person will also be establishing a repeatable operating model and processes to facilitate the scalability of customer engagements and migrations.
1. Able to deliver a complex portfolio of projects, prioritise effectively, assess, and manage risk.
2. Confident in the use of programme management tools and techniques that are appropriate for the situation, partnered with dynamism and flexibility in order to achieve the right outcomes.
3. Experienced in IT project delivery and data migration.
4. Career experience in technology, data, and digital transformation.
5. Identify and manage dependencies across teams and disciplines, ensuring that stakeholders understand critical paths through projects and delivery management.
6. Proven experience in working for a fast-paced product-led tech business, adept in agile delivery strategies, planning and quality methodologies.
7. Confidently manage stakeholder expectations, as well as negotiate with 3rd party Suppliers and all associated communication.
8. Experience of implementing a programme delivery framework including structure, procedures, and best practice
9. Take a collaborative approach and foster strong working relationships across our Growth, Product and Engineering teams as well as across other departments within ENSEK.
Flexibility
We are a flexible employer and very much open to finding arrangements that suit your lifestyle. This can include remote working, flexible work arrangements and all or any combinations in between. We’ll do our best to flex around you and your life. Dependent on role there may be a requirement to attend our Nottingham office or to attend client sites.
Benefits
Added Incentives with Vitality