We are the software behind your energy supplier

At ENSEK we make and manage the tech that energy suppliers rely on to manage all their interactions with their gas and electricity customers.

Think about the energy supplier you are with. They can use our critical software as the backbone of their service to you. This allows them to onboard you as a new customer, handle your meter readings, let you analyse your usage and bills, as well as taking your payments at a lower cost to them and to customers just like you.

The types of energy supply businesses we work with can range from mid-sized, challenger brands, through to global enterprise suppliers. They come to us at ENSEK, because our software, our services and our people are game changers. We offer a total service at a much lower cost than traditional providers with no loss of customer engagement or satisfaction. As you can imagine, that makes us hot property in the energy supply world, and we are expanding rapidly as a result.

We are demystifying and simplifying

To understand where we fit in this highly complex market, think of how easy it is for you to order an Uber, complete online banking, or buy something on Amazon for next day delivery. As consumers with busy lives, we expect things immediately, and at ENSEK, we are working hard to demystify the energy industry and reduce complexity, so it can respond in the same way.

We are driving decarbonisation and democratisation

Looking ahead in our marketplace, you can add the increasing, global uptake of solar panels, the purchasing of electric vehicles, and the growth of battery storage. These are all exciting initiatives that we are working on right now. We want to give energy suppliers the opportunity to build for this new energy future and give energy consumers, like you, the chance to live a greener lifestyle and, importantly, make more choices about how you use your energy.



As we hope you can see. It’s a very exciting time to join a company and an industry that has a very bright future.

It’s a customer facing job. You’ll meet them right at the start of the process, building strong relationships quickly.

You’ll work hard to understand the customers problems so that the solutions we design are fit for purpose and delivered in an agile way.

You’ll have all the usual BA skills and be happy to use these, plus past experience to hit the ground running.

We are a progressive, rapidly expanding company and we are looking for energetic individuals to come in and join our journey.

Responsibilities

1. You’ll develop a deep knowledge of the ENSEK software products and solutions
2. Understand and shape requirements into meaningful artefacts and backlogs
3. Be part of a team delivering and implementing our award-winning software solution ensuring the needs of the Customer are met and where possible exceeded
4. Consulting with business and technical teams (internally and externally) providing guidance and resolving ambiguity to ensure continued stakeholder satisfaction
5. Providing analysis throughout the full software development lifecycle.
6. Continually identifying areas of opportunity and improvement.
7. You’re a trouble shooter – problem solving risks and issues which could impact project deliverables.
8. Cultivating strong effective relationships with your communication skills
9. Understanding and ensuring compliance with all regulatory organisations.

AGILE

You have an Agile Mindset and will have worked in an Agile environment previously.

SOFTWARE

Have experience of software delivery ideally in a fast-paced environment

PRODUCT

A willingness to learn and to pick up new products quickly. You’re interested in the Energy Industry.

CUSTOMER

You love customers! Strong stakeholder management and a genuine focus on getting it right for them.

Holiday: 20 days + Australian Bank Holidays.

Hours: Your ordinary hours of work are 38 hours per week to be worked 5 days per week, Monday to Friday and between the Company’s normal office hours of 8am to 6pm, plus reasonable additional hours as are necessary to complete your work.

Home Working: This is a home-based role. We have office space in Melbourne and would try to get some regular team meets, catch ups and client contact