We are a technology business operating in the global energy sector.
ENSEK have become the go-to option for top energy suppliers across the globe. Why? Because our technology is a significant step change away from the legacy systems that have historically dominated the market. It’s also massively cheaper to adopt the ENSEK solution, with no loss in customer service or standards.
But by far the biggest reason why ENSEK is the best choice in energy supplier software, is because of the people who work here and their endless enthusiasm, energy, and the way they support their colleagues. All our clients comment on what great people we have. Our people are our superpower.
That is where you come in.
In this role you will be the day-to-day relationship manager and contact point for one of ENSEK’s large, strategic customers with a complex contractual structure. As such, you will be responsible for handling customer change requests, customer escalations, ensuring the appropriate level of governance is in place and aligned with the customers contractual commitments, and look to maximise commercial opportunities.
You will work closely with a broad range of stakeholders both internally and externally to deliver a smooth and successful service to our clients.
This role requires regular client engagement and as such you will need to have a customer engagement background and be familiar with dealing with all levels of stakeholders and handling commercial and contractual discussions.
This role is a maternity cover for up to 12 months
Flexibility
We are a flexible employer and very much open to finding arrangements that suit your lifestyle. This can include remote working, flexible work arrangements and all or any combinations in between. We’ll do our best to flex around you and your life. Dependent on role there may be a requirement to attend our Nottingham office or to attend client sites.
Benefits
Added Incentives with Vitality