Emplas Windows Systems Ltd is a family run business established for 40 years supplying trade and commercial, premium windows, doors and conservatories. We are a hard-working team who work to our values of integrity, teamwork, determination, excellence and pride, to achieve our purpose of improving Britain’s homes. We are fully operational and experiencing encouraging increase in volumes. Our site is fully COVID-19 secure.

As a result of increasing customer orders we are looking for an experienced Order Processor to join our busy team.

What you'll be doing:

• Processing frames/orders for our trade customers, including windows, doors and conservatories
• Offering advice and technical support to customers over the telephone regarding online remote processing, products, orders & measurements
• Building and maintaining customer relationships, and liasing with internal teams as required
• Using Windows Designer and bespoke in-house software packages
• Based at our site in Wellingborough

You will have:

• Worked as a Processor / Estimator for at least one year within the window, glass or door manufacturing industry
• Used Window Designer or similar window processing software
• Have some phone based customer service experience
• Excellent attention to detail and planning skills
• Ability to challenge & influence key stakeholders and work well under pressure
• Detailed knowledge of Microsoft applications and strong administrative skills

Salary: £21,000 - £23,000 per annum, depending on experience

Working hours: Monday - Friday, 8:30am – 5:30pm

Benefits:

• Career progression and personal development
• Quarterly Team based bonus
• Recognition Awards
• Length of Service Rewards
• Employee Assistance Programme: 24/7 helpline & face to face counselling
• Workplace Pension
• Social Events

Thank you for your interest in working for Emplas. If you feel you have the required experience for this role please send your CV with a short note explaining your most relevant experience and we will be in touch.

Unfortunately, we cannot provide visa sponsorship at this time. All applications must have the right to work in the UK to be considered.

Strictly no agencies and any CVs submitted will be considered by us to be a “free gift”, leaving us liable for no fees whatsoever should we choose to contact the candidate directly and engage the candidate’s services.