Order Processing Apprentice

Emplas Window Systems Ltd Wellingborough United Kingdom Construction
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Company Description

Emplas Windows Systems Ltd is a family run business established for 40 years supplying trade and commercial, premium windows, doors and conservatories currently enjoying rapid growth. We are a hard-working team who work to our values of integrity, teamwork, determination, excellence and pride, to achieve our purpose of improving Britain’s homes.

Position

We are looking to recruit a keen and enthusiastic apprentice to join our busy team in Wellingborough. The role is to provide administration support to the Processing Team for customer orders of conservatories, doors & windows, and of course grow and develop an exciting career within our company.

What you'll be doing:

  • Providing administrative support to the team processing customer orders at Emplas
  • Assisting with the recording and processing of customer orders on the internal IT system, Window Designer
  • Answering telephone calls, dealing directly with customers or transferring calls to the relevant person
  • Updating customers with expected lead times and other queries by telephone or other written communication
  • Scanning and filing job paperwork

For more information about the apprenticeship and how to apply please see the gov.uk website: https://www.findapprenticeship.service.gov.uk/apprenticeship/-596724

Requirements

You will have:

  • Excellent communication skills, both written and verbal .
  • Organisational and good planning skills
  • Good knowledge of using Microsoft Office, including Word, Excel, Outlook
  • Ability to prioritise and multi-task a variety of demands in a busy office
  • Punctual and reliable
  • Flexible and willingness to learn
  • Excellent personable skills and telephone manner

Other information

Fully Supported Apprenticeship: Business Admin Level 3

Hours: Monday to Friday, 8:30am - 5:00pm

Salary: £5.00 per hour (£9,750 per annum)

Benefits

  • Recognition Awards
  • Length of Service Rewards
  • Career progression and personal development
  • Employee Assistance Programme: 24/7 helpline & face to face counselling
  • Free parking
  • Workplace Pension

Thank you for your interest in working for Emplas. If you feel you have the required experience for this role please apply directly to our Training Provider who is managing this position: https://www.findapprenticeship.service.gov.uk/apprenticeship/-596724

Unfortunately, we cannot provide visa sponsorship at this time. All applications must have the right to work in the UK to be considered.

Strictly no agencies and any CVs submitted will be considered by us to be a “free gift”, leaving us liable for no fees whatsoever should we choose to contact the candidate directly and engage the candidate’s services.