Administration Assistant - T&K

Emplas Window Systems Ltd Kettering United Kingdom Customer Service
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Company Description

T&K Home Improvements is the rapidly expanding retail business where the Emplas Group first began. The UK retail arm of the Group is a £3.5+ million business in its own right, employing over 20 people, many of whom are long serving. 

Having closed temporarily at the end of March we are now fully operational and experiencing encouraging increases in sales. Our teams are operating under fully COVID-19 secure procedures.

Position

As a result of our increasing sales and customer demand we are looking for an experienced office administrator to join our busy team. 

What you'll be doing: 

  • Scheduling telephone appointments with customers and surveyors
  • Completing all necessary paperwork related to installations and updating paper and IT systems as necessary 
  • Drafting customer contracts and tracking through to installation/completion
  • Producing purchase orders, approving related invoices and collecting customer payment
  • General administration including ordering of materials, diary management, drafting customer letters, filing & archiving, post

Requirements

You will have:

  • At least 2 years experience of an administration role 
  • Telephone based customer service experience and confident speaking to a variety of people
  • Excellent time management and communication skills
  • A flexible approach to work, organised and able to manage your own workload 
  • To able to attend our Kettering site

Other information

Hours:      Monday to Friday, 9:00am - 5:00pm

Annual Salary: Up to £20,000 depending on experience 

Benefits:

  • Recognition Awards
  • Length of Service Rewards
  • Career progression and personal development
  • Employee Assistance Programme: 24/7 helpline & face to face counselling
  • Workplace Pension
  • 20 days annual leave
  • On site parking 

Unfortunately, we cannot provide visa sponsorship at this time. All applications must have the right to work in the UK to be considered.

Strictly no agencies.