Technical Development Manager - Engineering Services

Dron & Dickson Aberdeen United Kingdom Engineering Services

Company Description

Dron & Dickson are specialists in integrated supply, installation and maintenance of harsh & hazardous electrical equipment. Based at five UK locations, we provide specialist E&I inspection, maintenance and project services to all parts of the Offshore & Onshore Energy sector, Pharmaceutical and Marine industries. Managed from our UK locations, our services operate within the UK, Europe, Africa and Asia.

Position

Purpose: ‘Everyone Home Safe’ – An encapsulation of the right for everyone to return from work safely and promote their wellbeing; this applies to Dron & Dickson staff and all who come in to contact with our work activities. Our systems, processes and cultures coupled with our supply and services ensures people, plant and the environment are kept safe. The primary purpose of this role is to nurture and develop opportunities for the Engineering Services Project team. This is delivered through high levels of engagement with key clients, and liaising with internal stakeholders. Continual promotion of the companys’ Engineering Services capabilities, our culture and our core values, to ensure successful award and execution of project scopes.


Objective: The primary objective of this role is to develop existing client relationships and attain opportunites for the Electrical Projects team, provide techncial guidance to ensure service expectations are met.


Our Culture & Values: Our Values aim to underpin and create a positive culture and working environment as well as set behavioural expectations. We are committed to investing in our workforce as we recognise people as our greatest asset. Contribution towards the companies culture and core values are required as part of this role. Our Value acronym AGILE represents qualities associated with being responsive, flexible and adaptable to change which collectively have been identified as key differentiators that offer us competitive advantage. The behaviours for each value are highlighted below:



Reporting to: Engineering Services Director, UK.


Core Alignment Responsibilities:

  • Understand and support the company's mission, vision and values
  • Responsibility of personal learning, development and KPI completion
  • Promote and proactively adhere to the companies core values in all day-to-day activities and interactions.
  • Take responsibility for managing excellent performance results.

Role Responsibilities:

  • Review client enquiries and offer technical solutions
  • Liaise with clients to provide front end technical support for opportunity development
  • Co-ordinate inputs to the proposal process from various internal and external sources
  • Generate proposal documents using standard templates
  • Own and manage all project-based proposals
  • Liaise and build relationships with specialist manufacturer partners
  • To deliver sales and margins in line with the budget
  • To promote our Engineering Services division in accordance with the technical capabilities within the company
  • To ensure the company is professionally represented at all times.
  • Manage the compilation of information and reporting on enquiries, leads and contract awards.
  • To advise on the activity of our competitors, both commercially and in-service performance via the monthly OPS report.
  • Responsible for input of client details into the CRM system.
  • Ensure Call Interactions are recorded in line with the process and in a timely manner
  • To work with the Marketing team to identify marketing opportunities.
  • To be fully aware, assist and support the ongoing development of the integrated management system.
  • To maintain good communications with internal and external clients
  • To take a proactive approach to continuous improvement and development of the company’s systems and processes
  • Ad hoc duties as requested by management
  • Travel may be necessary to ensure delivery of business needs.
  • Social and business networking is expected

HSEQ Responsibilities:

  • Comply with all Dron & Dickson’s integrated managements system including all policies and Procedures
  • Ensure the Company meets its statutory obligations in all areas pertaining to health, safety and welfare at work, including statutory training and reporting.
  • Act ethically and with integrity.

Requirements

Core Skills:

  • Articulate, dynamic, energetic and delivery focused
  • Finding creative and effective solutions for customers
  • Excellent communication and interpersonal skills
  • Excellent time management skills
  • Computer literate
  • Flexible, adaptable and able to work under pressure
  • Ability to represent Dron & Dickson in a positive and effective manner
  • Take responsibility for managing excellent personal performance and results
  • Exceptionally good analytical skills, an ability to translate raw information into actionable strategies and initiatives
  • Good working knowledge of E&I minor modification projects
  • Ability to read and understand electrical technical specifications

Preferred Experience:

  • Fire & Gas detection or control system engineering experience
  • Good understanding of Electrical standards and approval requirements
  • Familiarity with hazardous area electrical equipment

Core Training & Competencies:

  • Minimum HNC in Electrical Engineering
  • Full UK Driving license

Other information

Personal Development:

The opportunity to undertake development and progression via a personal development plan is linked to this role.


Contracted Hours: 38.25 hours per week with 45 mins for lunch


Hours of work:

  • Mon to Thurs: 8.30am – 5pm
  • Fri: 8.30am – 4.30pm

Company Car:

The successful candidate will have the opportunity to recieve either a company car or a car allowance


Benefits Package:

  • Pension: 3% Company Contribution, minimum 5% employee contribution
  • 28 days annual leave (inclusive of 8 public holidays). Annual leave entitlement will increase to 33 days after 2 years’ service
  • Annual bonus if targets met (not guaranteed)
  • Employee Assistance Programme
  • Critical Illness Cover: £20,000
  • Bike 2 Work Scheme
  • Life Assurance: 2 x Annual Salary
  • Enhanced Maternity Pay

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