Dron & Dickson are specialists in integrated supply, installation and maintenance of harsh & hazardous electrical equipment. Based at five UK locations, we provide specialist E&I inspection, maintenance and project services to all parts of the Offshore & Onshore Energy sector, Pharmaceutical and Marine industries. Managed from our UK locations, our services operate within the UK, Europe, Africa and Asia.

Purpose: ‘Everyone Home Safe’ – An encapsulation of the right for everyone to return from work safely and promote their wellbeing; this applies to Dron & Dickson staff and all who come in to contact with our work activities. Our systems, processes and cultures coupled with our supply and services ensures people, plant and the environment are kept safe. The primary purpose of this role is to ensure consistent delivery of customer service and to proactively contribute to the Engineering Service department strategy.

Objective: The primary objective of this role is to lead all appointed client logistic operations within the department to achieve customer satisfaction inline with company strategy.

Our Culture & Values: Our Values aim to underpin and create a positive culture and working environment as well as set behavioural expectations. We are committed to investing in our workforce as we recognise people as our greatest asset. Contribution towards the companies culture and core values are required as part of this role. Our Value acronym AGILE represents qualities associated with being responsive, flexible and adaptable to change which collectively have been identified as key differentiators that offer us competitive advantage.

Reporting to: Engineering Services UK Manager

Direct Reports: None

Core Alignment Responsibilities:

• Understand and support the company's mission, vision and values
• Responsibility of personal learning, development and KPI completion
• Promote and proactively adhere to the companies core values & behaviours in all day-to-day activities and interactions
• Aligning departmental goals, processes and resource allocation within the organisational strategy
• Take responsibility for managing excellent performance results.

Role Responsibilities:

Project Planning

• Communicate regularly with client planning/logistic departments
• Attend the weekly D&D planning meetings
• Ensure Dron & Dickson personnel and equipment resources meet mobilization requirements.
• Coordination of field Personnel
• Assist with recruitment
• Manage visa applications
• Work closely with the HR & training department to ensure that all technican trainning & refreshers are booked in a timely manner in accordance with offshore mobilisation dates
• Arrange travel and accommadation as required, ensuring travel is arranged as per contractual and operational requirments and in line with work instructions
• Provide COVID travel advice, to ensure no delays to mobilisations / demobilisations
• Update the Offshore/Onshore Personnel Tracker (Project Planner)
• Liaise with offshore personnel and provide required crew change details and information
• Manage IR35 requirements to ensure compliance and complete status determinations in line with the statement of work and mobilisation dates

Cost Control

• Approving and processing all travel related invoices

Project Management

• Maintain communications with onshore/offshore internal/external team via meetings/electronic/voice conference
• Ensure that manpower are readily available in line with business needs
• Communicate regularly with the D&D project coordinators on manpower status

Project Quality Management

• Adhere to the client/D&D Management Systems, regulations and strategies.
• Input holiday requests
• Promote continuous improvement and development of the company’s systems and processes.
• Update Vantage with new starts

Other

• To maintain good communications with internal and external clients
• To take a proactive approach to continuous improvement and development of the company’s systems and processes
• Ad hoc duties as requested by management
• Travel may be necessary to ensure delivery of business needs.
• Social and business networking is expected
• Participate in On Call Rotation

HSEQ Responsibilities:

• Comply with all Dron & Dickson’s integrated managements system including all policies and Procedures
• Ensure the Company meets its statutory obligations in all areas pertaining to health, safety and welfare at work, including statutory training and reporting.
• Act ethically and with integrity
• Ensure all health and safety training is undertaken.
• Ensure a safe workplace environment without risk to health.

Core Skills:

• Excellent communication and interpersonal skills
• Creating an environment of trust, feedback and recognition
• Excellent time management skills
• Computer literate
• Articulate, dynamic, energetic and delivery focused
• Flexible, adaptable and able to work under pressure
• Ability to represent Dron & Dickson in a positive and effective manner
• Take responsibility for managing personal performance and results
• Ability to cope with change in a busy working environment
• Knowledge and experience of working within the energy industry
• Exceptionally good analytical skills, an ability to translate raw information into actionable strategies and initiatives
• Customer Service
• Strong organisation skills with a good ability to prioritise and work to deadlines

Core Training & Competencies:

• Minimum Standard Grades or GCSE’s
• Experience in a similar role is essential

Personal Development:

The opportunity to undertake development and progression via a personal development plan is linked to this role.

Contracted Hours: 38.25 hours per week with 45 mins for lunch

Hours of work:

• Mon to Thurs:8.30am – 5pm
• Fri:8.30am – 4.30pm

Benefits Package:

• Pension: 3% Company Contribution, minimum 5% employee contribution
• 28 days annual leave (inclusive of 8 public holidays). Annual leave entitlement will increase to 33 days after 2 years’ service
• Annual bonus if targets met (not guaranteed)
• Employee Assistance Programme
• Critical Illness Cover: £20,000
• Bike 2 Work Scheme
• Life Assurance: 2 x Annual Salary
• Enhanced Maternity Pay

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