Project Manager - Community Network Services

DP World Southampton Southampton United Kingdom IT

Company Description

CNS (Community Network Services) is a leading Port Community System provider and a wholly owned subsidiary of DP World, our systems enable the movement of cargo through many of the UK’s ports and airports. CNS’s customers, including many household names of the freight and logistics industry, rely 24/7 on CNS’s systems to manage their operational and customs processes. We provide the platforms that “keep the information flowing” and enable the UK to trade.

This is an exciting time of modernisation and growth for CNS. With an ambitious digital transformation strategy, we can provide individuals with challenging and varied roles. Our teams are focused on the delivery and support of solutions using new technologies and cloud-based infrastructure to enable CNS and its customers to be ready for Brexit and the digitisation of supply chains.


An exciting opportunity has arisen within our PMO Department for a Project Manager to be based out of our operation in the Port of Southampton. Reporting to the Head of PMO, the Project Manager is responsible for the planning, management, monitoring, coordination, and financial control of an individual project or multiple concurrent projects.

The Project Manager is tasked to ensure that project(s) are completed on time and within budget, that the project’s objectives are met, project resources are utilised and optimised accordingly, and the different interests involved are satisfied with the delivery outcomes.

To include duties such as:

  • Project Planning – Responsible for the production of, and approved project plans, ensuring that all activities are identified, appropriately organised for project delivery, comply with the organisation’s project management framework and governance process.
  • Project Scope Definition – Plan and lead the delivery of a range of information gathering, analysis, and stakeholder consultation activities and specify, negotiate, and agree on project deliverables.
  • Stakeholder Management – Develop and implement stakeholder engagement plans (both internal and external) for project, ensuring appropriate stakeholder engagement to drive project success, develop effective working relationships, influence and negotiate delivery approach where appropriate.
  • Requirements Management – Lead the Business Analyst function to plan and coordinate the identification, elicitation of requirements; conduct analysis of those requirements for completion and alignment; document and manage requirements throughout the life of the project; and coordinate the verification of the end deliverable.
  • Project Team Management – Lead a small or medium project team; communicate the project vision and outcomes; coordinate teams actions on project activities; and identify areas of improvement necessary to build the capacity of the team through training, coaching, and mentoring.
  • Manage change to project scope and schedule, maintain and communicate project risk and issues, and provide recommendation on mitigation, solution or workaround.
  • Provide project reporting, facilitate analysis workshops, checkpoint meetings, and direct software release/deployment effort.
  • Provide/support demo and system/process change training to end users, manage UAT, release readiness and sign off process.
  • Responsible for post implementation support and ongoing project related technical queries management.
  • Lead or participate actively at Scrum Development ceremonies – Sprint Planning, Refinement, and Retrospective meetings. Work with Scrum Team on time-boxed sprints deliveries.


  • Diploma/ Degree in a business or technology discipline
  • Prince 2 / Agile PM/ PMP Practitioner or equivalent
  • Minimum of 2 year project management experience, ideally in technology setting
  • Solid experience across the full project management and software development life cycle
  • Solid technical background, with understanding or hands-on experience in software development and web technologies
  • Proven experience of working in a delivery-focus business analysis role
  • Proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products.
  • Strong customer service orientation
  • Experience working in a team-oriented, collaborative environment
  • Solid experience of delivery using Waterfall and Agile (or Hybrid) project management methodology and Scrum development approach
  • Experience and confident working with senior stakeholders
  • Strong working knowledge of Microsoft Office applications
  • Strategic influencing and negotiation skills
  • The ability to work under pressure and to tight deadlines
  • Self-motivated and be able to manage their own work

Other information

Working for us means you will experience varied and exciting work, and brings both the benefits of a small, close-knit company as well as the global umbrella business, DP World.

You will be part of a friendly team working in a collaborative atmosphere, which plays a critical role in the UK’s international trade, backed by one of the world’s largest port operators. You will work with our extremely knowledgeable team who create a great environment in which to learn the company, industry as well as project frameworks and principles.

We place great importance on looking after our staff, which is demonstrated through a wide range of benefits including:

  • Opportunity to earn an annual bonus of up to 13% of annual salary (60% financial performance, 40% achievement of personal objectives).
  • 28 days holiday.
  • Pension scheme – contributions matched up to 6%
  • Life assurance.
  • Option to join the company BUPA private medical scheme.
  • Medicash.
  • Dental cover.
  • Flexible benefits platform with a wide range of offers to choose from.
  • Free parking.
  • Remote working available.

CNS provides services to the air and maritime logistics industries facilitating trade through EU frontiers. As a Customs approved Community System Provider (CSP) with direct connections to CHIEF and UK ICS, CNS's solutions provide processes that enable regulatory compliance, customs release and the efficient movement of cargo through the supply chain.

We pride ourselves on delivering great solutions and service for our customers and seek to hire passionate and motivated people who add value, think ahead and build a legacy.


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