Product Manager - Community Network Services

DP World Southampton Southampton United Kingdom IT

Company Description

CNS (Community Network Services) is a leading Port Community System provider and a wholly owned subsidiary of DP World, our systems enable the movement of cargo through many of the UK’s ports and airports. CNS’s customers, including many household names of the freight and logistics industry, rely 24/7 on CNS’s systems to manage their operational and customs processes. We provide the platforms that “keep the information flowing” and enable the UK to trade.

This is an exciting time of modernisation and growth for CNS. With an ambitious digital transformation strategy, we can provide individuals with challenging and varied roles. Our teams are focused on the delivery and support of solutions using new technologies and cloud-based infrastructure to enable CNS and its customers to be ready for Brexit and the digitisation of supply chains.


An exciting opportunity has arisen within our Business Development function for a Product Manager. You will be report into the Head of Delivery and be responsible for Identifying areas of new business opportunities and Independently pursue complex business development/investments efforts for DP World.

Duties include:

Defines product vision, strategy, and roadmap. Applies expertise to serve as the organisational authority on conducting research and analysing data in order to develop a comprehensive understanding of customer and market conditions that enables maximum return on investments.

Product Management

  • Drive product development, monitor all aspects of a product life cycle, including long and short-term development and marketing.
  • Perform analyses to stay abreast of trends in the marketplace to ensure the product's competitive position.
  • Own prioritisation process through empirical process and use of industry standard processes such as Business Value Scoring.
  • Responsible for managing the definition, development and delivery of a significant product or service within the product development and engineering program, ensuring alignment with customer requirements.

Customer Value Management

  • Select appropriate customers to work with from suite of current users.
  • Engage with customers to establish pain points and work with business & delivery teams to create solutions that provide value.
  • Articulate delivery benefit realisation to stakeholders.
  • Support product and customer value proposition statements and tracking Manage product marketability and commercial success.
  • Define/support the development of new product business case, improvements to existing products, and business ventures.
  • Work with Commercial Team to support presales, customer engagement, and product implementation and launch activities.
  • Own benefit realisation process and evaluate success upon delivery completion.
  • Develop targets and track KPIs, Product Metrics & software analytics and present these to senior stakeholders on a regular basis Work with internal and parallel project teams to support/manage all aspects of in-life products and responsible for continuous product development.


About You:

  • Solid relevant product domain expertise and industrial knowledge.
  • Strong business and commercial acumen to drive product development definition and support benefit realisation and ROI.
  • Strong business insight to apply expert knowledge of business and the marketplace to advance the organisation's goals.
  • Mature understanding and experience in end-to-end product development life-cycle, implementation, and continuous product development process.
  • Strategic thinking and planning: ability to start small after thinking big, and ability to learn fast to support product delivery.
  • Presentation, written/documentation, and Communication skills: ability to communicate vision and idea, and create opportunity to demonstrate to key stakeholders of strategic plans Influential skills: Proven ability to influence cross-functional teams without formal authority. A great story-teller and get buy in.

Other information

Working for us means you will experience varied and exciting work, and brings both the benefits of a small, close-knit company as well as the global umbrella business, DP World.

You will be part of a friendly team working in a collaborative atmosphere, which plays a critical role in the UK’s international trade, backed by one of the world’s largest port operators. You will work with our extremely knowledgeable team who create a great environment in which to learn the company, industry as well as project frameworks and principles.

We place great importance on looking after our staff, which is demonstrated through a wide range of benefits including:

  • Opportunity to earn an annual bonus of up to 13% of annual salary (60% financial performance, 40% achievement of personal objectives).
  • 28 days holiday.
  • Pension scheme – contributions matched up to 6%
  • Life assurance.
  • Option to join the company BUPA private medical scheme.
  • Medicash.
  • Flexible benefits platform with a wide range of offers to choose from.
  • Free parking.
  • On site cafeteria and gym.
  • Remote working available.

CNS provides services to the air and maritime logistics industries facilitating trade through EU frontiers. As a Customs approved Community System Provider (CSP) with direct connections to CHIEF and UK ICS, CNS's solutions provide processes that enable regulatory compliance, customs release and the efficient movement of cargo through the supply chain.

We pride ourselves on delivering great solutions and service for our customers and seek to hire passionate and motivated people who add value, think ahead and build a legacy.

We have a legal responsibility to ensure that all of our workers have the legal right to work in the UK, unfortunately we are unable to progress any applications that do meet this criteria.


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