CNS (Community Network Services) is a leading Port Community System provider and a wholly owned subsidiary of DP World, our systems enable the movement of cargo through many of the UK’s ports and airports. CNS’s customers, including many household names of the freight and logistics industry, rely 24/7 on CNS’s systems to manage their operational and customs processes. We provide the platforms that “keep the information flowing” and enable the UK to trade.

This is an exciting time of modernisation and growth for CNS. With an ambitious digital transformation strategy, we can provide individuals with challenging and varied roles. Our teams are focused on the delivery and support of solutions using new technologies and cloud-based infrastructure to enable CNS and its customers to be ready for Brexit and the digitisation of supply chains.

The Business Analyst is responsible for planning, designing, and implementing effective core activities of business requirement across the full project management and software development life cycle, in particularly at Discovery and Initiation phase. Those activities include gathering, analysing, defining, documenting, eliciting, and versioning business requirements in support of Project, Request of Change, and Work Request delivery. The Business Analyst is also responsible for gathering and compiling reports based on the findings, complete with probable causes ad possible solutions to application and system issues. This individual will apply proven communication, analytical, and problem solving skills to help maximise the benefit of IT system change/enhancement investments

Duties Include

• Facilitate meeting and discussion with decision makers, internal and external system/product specialist, solution provider, and end users to define functional and non-function business requirement and technical specifications. Use innovative approaches that satisfy stakeholders and demonstrate their buy-in.
• Lead the design sessions in mapping and prototyping new application or systems for the purpose of introducing new, or enhancing existing business processes, operations, and information process flow.
• Review and analyse the effectiveness and efficiency of existing application or system and support PMO Team in developing strategies for improving or further leveraging these application/systems
• Identify and establish scope and parameters of applications/systems analysis in order to define acceptance and success criteria
• Provide estimates for requirements elicitation, documentation, and review activities
• Participate actively in Agile ceremonies, work with PM, QA and Development team to manage Sprint’s capacity and capability
• Participate in status meeting and other leadership activities for the project
• Collaborate in the planning, design, development, and deployment of new applications/systems, and enhancement to existing applications
• Conduct discovery research and analysis on software products to justify recommendations and to support business case and investment efforts
• Support PM in manage and controlling delivery scope ensuring that project change management procedures are adhered to
• Facilitate traceability of the requirements through design, build, testing and deployment

Essential

• Diploma/ Degree, or equivalent qualification in a business or technology discipline
• Minimum of 2 years business analysis experience
• In depth experience of functional and non-functional requirement documentation, with ability to facilitate solution design workshops, communicate and negotiate technical options with project stakeholders and SMEs
• Solid experience across the full project management and software development life cycle
• Proven experience of working in a delivery-focus business analysis role
• Proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products.
• Experience working in a team-oriented, collaborative environment
• Solid experience of delivery using Waterfall and Agile (or Hybrid) project management methodology and Scrum development approach

Desirable

• Experience in logistic industries will be advantageous
• ISEB BA

What’s in it for you:

Working for us means you will experience varied and exciting work, and brings both the benefits of a small, close-knit company as well as the global umbrella business, DP World.

You will be part of a friendly team working in a collaborative atmosphere, which plays a critical role in the UK’s international trade, backed by one of the world’s largest port operators. You will work with our extremely knowledgeable team who create a great environment in which to learn the company, industry as well as project frameworks and principles.

We place great importance on looking after our staff, which is demonstrated through a wide range of benefits including:

• Opportunity to earn an annual bonus of up to 10% of annual salary (50% financial performance, 50% achievement of personal objectives).
• 25 days holiday.
• Pension scheme – contributions matched up to 6%
• Life assurance.
• Option to join the company BUPA private medical scheme.
• Medicash.
• Flexible benefits platform with a wide range of offers to choose from.
• Free parking.
• On site cafeteria and gym.
• Remote working available.

CNS provides services to the air and maritime logistics industries facilitating trade through EU frontiers. As a Customs approved Community System Provider (CSP) with direct connections to CHIEF and UK ICS, CNS's solutions provide processes that enable regulatory compliance, customs release and the efficient movement of cargo through the supply chain.

We pride ourselves on delivering great solutions and service for our customers and seek to hire passionate and motivated people who add value, think ahead and build a legacy.

We have a legal responsibility to ensure that all of our workers have the legal right to work in the UK, unfortunately we are unable to progress any applications that do meet this criteria