Client Relationship Analyst

Brunel Pension Partnership Bristol United Kingdom Client Relations
Warning! Vacancy not published

Company Description

Our motivation lies in forging better futures by investing for a world worth living in. As a Local Government Pension Scheme Pool, we make long-term, sustainable investments on behalf of our clients. By using our collective expertise, we seek to set an example for the industry, and to use our voice to argue for broader change. We are proud to be a recognised leader in Responsible Investment, and a driving force behind structural change in the financial industry.


Values come first at Brunel. How we do our work is less important than why we do it. In fact, we believe that how we do our work will flow out of why we work.


We always seek to live by our values;


  • Responsibility - We prioritise our duty of care to our stakeholders.
  • Courage - We make bold decisions and blaze new trails to achieve progress.
  • Partnership - We empower people through culture, community & coordination.
  • Passion - Our shared belief in what we do will always be the key to our success.

We want to attract people from all backgrounds, as we value diverse experiences and understand that they help create an environment where everyone is welcome. The ‘perfect candidate’ rarely exists, even on paper. If the idea of working for Brunel excites you and have most of the skills or experience, we are looking for – go ahead and apply. You may be a far better candidate than you realise!


At Brunel, we understand that everyone is different. That’s why we offer a flexible approach to working that supports our people in ways that are meaningful – and leaves them enough space to have fun, too.

Position

Brunel Pension Partnership Limited (Brunel) requires a Client Relationship Analyst (CRA) to assist the Client Relations team in managing Brunel’s relationships with its clients and external stakeholders.


The CRA will provide valuable analyst, operational and administrative support to the Client Relations Team (CRT), ensuring that the role offers an excellent opportunity to develop your skills and understanding of client relations and investment at a company that is a recognised leader in Responsible Investment.


The CRA will report to a senior member of the CRT (usually a Senior Client Relationship Manager or Head of Client Relationship).


  • Provide analyst support services to members of the Client Relations team, including presentation and report/data construction, support for client activities including liaison with client group and clients where required.
  • Provide support to the Client Relations team on day-to-day interactions with all directorates within Brunel and operational support in providing end to end query management.
  • Provide support services, both internal and external including travel arrangements, room booking and refreshments, external visitor co-ordination, relating to the activities of the Client Relations team.
  • Attend internal and external meetings and support the CRT, and other members of Brunel staff, in delivering key messaging.

Requirements


  • Ability and willingness to embrace and protect Brunel’s values and culture.
  • High proficiency in Office 365, PowerPoint, Word, and Excel.
  • Committed to diversity in the workplace.
  • Excellent previous experience in an Administrator role and looking to progress.
  • Demonstrable ability to prioritise and support a wide range of busy individuals with complex and constantly changing requirements.
  • An adaptable, flexible, and proactive approach, with common sense and proven teamwork skills and the ability to work under pressure.
  • Ability to construct data into a coherent report/presentation with direction and support from Client Relationship team.