Client Engagement Manager

£43.2k to £48k D.O.E, remote, uncapped commission

Permanent

Benefits…

·£43.2k to £48k D.O.E, remote, uncapped commission

• Learning and development opportunities
• Monday to Friday, flexible working
• Hybrid working - Gateshead based.
• 25 days holiday p.a. plus bank holidays and you can also buy up to 5 days, paid back over 12 months (Pro-rata), when you reach 2 years’ service this will rise to 26 days, then 1 day with each year of service up to 5 years
• Holiday buying scheme
• Healthcare cash plan
• Pension scheme
• Birthday leave
• Electrical vehicle salary sacrifice scheme once probationary period has been passed.

Bloom is an established, sustainability led, fast-growing company that provides a range of services (SoW creation, contract management, payments, invoicing) that support the public sector to deliver social value outcomes at a local and national level. Our purpose is to enable brilliant outcomes today that build a better tomorrow and we are dedicated to creating innovative technology products and solutions that solve real-world problems and make a positive impact on people's lives. We’re recognised as a Sunday Times Best Companies employer 2023 (medium sized) and we pride ourselves on having a supportive culture based on our Trademark Behaviours. Because our people come first, we continuously seek ways to improve our work environment so that everyone has an opportunity to thrive. Some of our initiatives include wellbeing campaigns, learning and development opportunities, anonymous feedback to senior management, mental health first aiders and more…We are looking for an experience Client Engagement Manager to join our Growth team.

The main purpose of the Client Engagement Manager is to:

·Identify and develop commercial growth initiatives with a portfolio of higher spend primarily Tier 1 and Tier 2 clients to ensure our client relationships achieve, and ideally exceed our annual targets.

·Build lasting relationships with our existing clients, influencing key stakeholders.

·Identify new opportunities and pipeline to embed Bloom as their preferred route of procurement for professional services.

About you…

To be considered for the role of Client Engagement Manager we are looking for candidates to demonstrate the following:

· Ability to articulate complex queries to senior stakeholders both externally and internally with supervision and at short notice.

· Organisation, planning and attendance face to face /TEAM’s client review meetings including experience of slide preparation and demonstrating client value proposition.

· Proven ability to create, maintain and execute highly effective account plans that support account growth targets.

· Effective use of CRM platform (Salesforce/similar) for tracking opportunities, reporting project pipeline and forecasting future revenues

· Ability and desire to track key metrics and interpret data and reporting to inform business focus.

· Drive and self-motivation with a focused, engaging and positive attitude.

About Bloom -

Bloom offers a dynamic supply chain providing the public sector with a marketplace to buy and manage services. We ensure delivery of quality outcomes from our pre-approved and ever-growing network of suppliers and consultants. Our fully compliant open access marketplace is outcomes based meaning the public sector only pays for what is delivered.

We can provide a compliant managed procurement service covering specification development, supplier identification & onboarding, commercial management, and lessons learned upon successful delivery of outcomes.

We make it easier for public sector buyers to deliver on their social value goals through our marketplace and believe in the need to demonstrate innovation and showcase the skills of the SME community including social value that can be generated through every project.

We are an equal opportunities employer; a member of the Armed Forces Covenant and we welcome applications from people from all backgrounds.

If you’re interested in joining Bloom, apply today.