Client Engagement Executive, Remote

£27k-£30k D.O.E

Benefits:

• Commission
• Simply Health cashback plan
• Byond cashback card
• Learning and Development Opportunities
• Death in Service – four times your salary
• One day to give back via volunteering
• Company social events
• Cycle to Work scheme
• A day off for your birthday
• Employee Assistance Programme
• Company Pension Scheme
• Employee Voice – Hive HR Engagement Survey and Open Door
• Hive Fives - Recognition portal
• Electric Vehicle salary sacrifice scheme
• Grab a Grand referral scheme
• Hybrid working & flexibility
• 25-day holiday allowance (increasing with length of service to a maximum of 29 days) plus bank holidays
• Buy up to 5 additional days of holiday

About Bloom:

At Bloom, we believe in creating a workplace where innovation, passion, and excellence drive our success. We are committed to building a supportive and inclusive environment that values diversity and encourages personal and professional growth. As a dynamic supply chain provider, we offer the public sector a marketplace to buy and manage professional services. Our fully compliant open access marketplace ensures the delivery of quality outcomes through our pre-approved and ever-growing network of suppliers and consultants. At Bloom, the public sector only pays for what is delivered, guaranteeing value and accountability.

Our Vision:

To be the go-to solution for professional services.

Our Mission:

To deliver a world-class experience for our buyers and suppliers using our expertise and technology.

Our Purpose:

Enabling brilliant outcomes today that build a better tomorrow.

Our Culture:

We are passionate about fostering a commitment culture where everyone feels valued and included. Our trademark behaviours bind us together, guiding how we treat one another and the behaviours we reward. We strive for our people to feel a part of our team, knowing that their role is equally important and contributes to the whole Bloom mission. We value individuality and diversity, which allows us to work together to create innovative approaches for our customers.

We're currently looking for a Client Engagement Executive to join our Growth Team.

The Role:

We are looking for a Client Engagement Executive to support our client engagement team in the growth and management of existing accounts, primarily within the local government sector. This role involves managing lower level spend clients and providing administrative support to ensure efficient operations within the team.

Key responsibilities of the Client Engagement Executive include but are not limited to the following:

• Support client development and partnership of lower-level spend Tier 2 and Tier 3 accounts via an effective contact plan.
• Provide administrative support to the client engagement team for all Tier 1, Tier 2, and Tier 3 accounts.
• Track project opportunities based on engagement market insights and/or inbound contacts.
• Support the delivery of accurate and up-to-date Account Plans for Tier 1 clients.
• Assist the Head of Client Engagement with monthly updates and marketing initiatives.

We are looking for interested candidates to have the following skills and behaviours:

• Excellent verbal and written communication skills.
• Demonstrable ability to maintain client engagement and growth across a client base of lower Tier accounts.
• Experience using CRM platforms (HubSpot/Salesforce or similar) for tracking opportunities, reporting project pipeline, and forecasting future revenues.
• Proven ability to track key metrics and interpret data to support the Client Engagement team.
• Personal drive and self-motivation with a focused, engaging, and positive attitude.

Equal Opportunities:

We are an equal opportunities employer and a member of the Armed Forces Covenant. We welcome applications from people from all backgrounds. We are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from candidates of all ages, ethnicities, genders, sexual orientations, disabilities, and religions.

How to Apply:

If you are interested in joining a growing company that values individuality and diversity, apply today through our Application Tracking System. Please attach a fully formatted CV. Successful candidates will be informed and invited to an interview with the hiring manager and a member of the team.

We look forward to receiving your application and potentially welcoming you to the Bloom team!