Our mission and values

Our Purpose

heylo helps aspiring homeowners and renters find a place to call home

Our Mission

Passion for the highest quality service to more and more customers, dedication to working in partnership with housing suppliers successfully and commitment to acting with integrity

Our Vision

To be a leading privately owned residential provider in the UK with a reputation as the most respected and customer-centric

Job Specification:

heylo are undertaking an exciting transformational Zoho project and require a Senior Zoho Engineer to join the project. It is a great opportunity for an individual to join the project and influence the success of the solution and continuous improvement post implementation.

Responsibilities for Zoho Senior Engineer:

· Understand business requirements and translate them into data structure and user stories

· Document Analysis by means of ER models and flow diagrams

· Implement data structure into ZOHO CRM standard and custom modules with the proper links

· ZOHO CRM forms and view enhancements, Canvas

· Implement user stories using custom functions, workflows, blueprint and the rest of Zoho CRM / Zoho One dynamic facilities

· Managing external interactions, email, sms, WhatsApp to set up customer message marketing

· Mobile and desktop applications generation with ZOHO CREATOR, dynamic behaviour, A/B testing

· System Test specifications

· Automated testing of ZOHO applications and interfaces

· Reports, charts and analytics dashboards generation

· Verbal and written communication skills

· Ability to manage own workload

● Experience in application development with ZOHO tools: CRM, CREATOR, ZOHO FLOW, ZOHO Desk, ZOHO Analytics

● Proven experience with using Deluge language coding custom functions

● Ability to identify errors, abnormal behaviour, function tracking, log

● Ability to analyse data, identify issues (e.g. gaps, inconsistencies) and troubleshoot these

● Have a true agile mindset, capable and willing to take on tasks outside of her/his core competencies to help the team

● Experience in working with stakeholders and product managers to identify and clarify requirements.

Will be considered as assets:

● Real implementations of ZOHO integrations: telephony, email, WhatsApp, sms

● Experience on internal ZOHO integrations, ZOHO FLOW, ZOHO CREATOR

● Agile method and tools knowledge

● Experience on customer support (ZOHO Desk)

● Experience in Real Estate market

● Experience in similar industries or markets

Location and Renumeration:

· Line Manager: heylo Implementation Director

· Office Location: London

· Days working from home: 60 days a year

· Salary: £70,000 subject to candidates, qualifications and experience

· Working Days: Monday to Friday

· Holidays: 25 days a year

· Other benefits