We are looking for Customer Service Representatives to promote city exploration by selling our world-famous hop-on, hop-off city tours. Customer Service Representatives provide amazing service by being welcoming, memorable storytellers, entertaining, and dedicated.

Key Areas of Accountability

• Knowledge of DC area and products being sold
• Great sales energy: ability to network
• Effective spoken and written communication
• Revenue tracking and reporting
• Must be able to interact with and speak to customers and potential customers.
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers
• Customer Engagement / Focus
• Communication Proficiency
• Sales Acumen
• Personal Effectiveness
• Goal Oriented
• Team Oriented
• Ethical Conduct

Experience & Qualifications

• Walking/Standing most of the 8-hour shift
• Operation of ticket machine and exchange of cash/credit and tickets can be done with one hand if needed
• No lifting/carrying/pushing/pulling over 5lbs
• No overhead lifting/carrying/pushing/pulling
• High School Diploma or equivalent
• Legally able to work in the United States
• Sales experience and competitive nature

Benefits & Compensation

• A competitive salary of $15.20 per hour.
• Paid vacation & sick pay
• Medical, dental, vision benefits
• Commuter benefits
• Sales commission and tips
• 401k benefits
• Long Service and End of Year bonuses
• 6 paid holidays per year